Question about Dell 3100cn Laser Printer

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Printing Problems I'm getting dots (CYMB) on every page is print -- always on the right had side of the page about 1.5" from the right edge of the paper. A series of 4 dots of each color, and then a couple of inches down the page it repeats and continues to repeat. And, how do I find out my print count? And when does the cleaning pad need to change? Thanks. smack48

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  • smack48 Oct 26, 2007

    Sorry.  My printer is a Dell 3000cn and I've scrolled through the menu and don't find a 'Print Quality' option.  Any other thoughts?  Thanks. 

  • smack48 Oct 28, 2007

    Looks like these are for HP laser printers.  Anything for my Dell?

  • Lat22 Dec 07, 2007

    I've got the exact same problem on my 3100cn. It corrected itself briefly after I replaced the drum cartridge, but it's gone back to doing the same thing. Dots in the same place on every page I print.

  • Anonymous Dec 08, 2007

    I bought a Dell C3100cn printer August 2005. After approx 6 months it began to print those 4 dots. After replacing the drum they disappeared. But, after some months they appeared again. At contacting Dell support I got the explaination that it was a printer manufacturing problem (not clean enough process) and that the only solution was to either replace most of the contaminated parts that was close to the toner/drum or to by a new printer (which would cost less).

    But, if this problem exists with a printer manufactured later than 2006 there probably is some other explanation (presumed Dell corrected their manufacturing process...).

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