Vcr

i have a zenith vrm4220hf and i took to a audio/video repair shop..and they told me that my vcr had a clutch mechanism that was broke..im having problems trying to find anyone that has got one..i was wondering if you you give me some suggestions..i live in peterborough, ontario, canada..they said that it was broke off, and told me that they couldnt get one either..well anyone of their suppliers, im not sure what to do at this point..the vcr really worked good up on till that point then it started eating tapes..well thats when i took it there and they had said it needed a clutch mechanism..i hope that you can help me..thank you for your time...you can reach if you like by phone 705-745-3851..or by email raceystean@hotmail.com..