Question about Whirlpool duet Washing Machines
What does nine flashes followed by two flashes mean?
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Whirlpool Duet Washer
"F11" is a serial communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU), or interconnecting wiring. In a nutshell, the CCU, (which is the main computer board for the washer) has more than likely failed. You can try disconnecting the connectors and plugging them back in on the CCU, but I haven't had much luck with that remedy. You will need to UNPLUG the washer & take the washer top off by removing the three screws in the back to gain access to it. Once removed, slide the top back and then lift up. The CCU is located directly behind the wash tub.
If you cannot get the fault to clear and wish to repair this yourself, you can find the part at repairclinic.com. Just type in your complete model number and look for item number 1176592. The part lists for about $157. Searspartsdirect.com also has the part for much more, but offers informative troubleshooting diagrams. The CCU can be found under the "Control Panel Parts" heading as item number 15 (part #8182695). If you wish to do some comparative pricing of your own, use the part number provided by the Sears website.
If the washer still carries a warranty, this would be covered. Doublecheck with the manufacturer on how long some parts are covered. Some of the electronics and mechanical parts are covered beyond the one-year limited warranty that generally comes with your appliance.
I know this may be discouraging news, but you can repair this yourself and avoid labor costs. It may seem expensive, but considering how much these washers cost (I know, because I own one), it may be worth the effort. I hope this helps you. Post back if you have further questions or need instructions.
Posted on May 08, 2008
Sud= The unit has sensed there is too many suds in the unit it will
flush and pump out for 5 min and restart on its own..This is caused by
too much soap use..
From the book :
If too much detergent was used:
—Run the unit through a Rinse/Spin cycle.
—Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
Posted on Feb 13, 2009
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
Posted on Jul 20, 2009
My machine had the F21 code and the inlet to the pump was blocked with change, bobby pins, small rocks, pieces of fuzz and clothing. Removed the front cover of the mahine and removed the cap on the front side of the pump and cleaned this trap area out. The pump motor quit humming and the machine worked like it is supposed to!
Posted on Sep 09, 2009
FH error indicates that either you have no water coming into the washer, or very little water. Since you can see it filling, the error indicates low flow. A flow meter
in the unit detects if 10.5 gallons fills the tub within 8 minutes; yours must not be. This will turn off the inlet valves and the error code will be displayed. Check the following:
- Make sure you don't have a siphoning problem. This occurs when there is no air gap for the drain line at the standpipe. The standpipe is the drain pipe at the wall where the washer drain line is placed. With no air gap, a vacuum is created, and water will begin to drain from the wash tub prematurely. To prevent this from occurring, follow this advice:
•The standpipe should be 2 inches in diameter to allow a sufficient air gap between the top of the standpipe and the drain hose.
•The standpipe should be a minimum of 34" from the floor, and should not exceed 72 inches in height.
•DO NOT seal the top of the standpipe. Many consumers seal the standpipe in the belief that this will prevent overflows, or get rid of drain odors. This often creates more problems than solutions.
•DO NOT place the drain hose too far down into the pipe. Water stays in the drain trap area of the standpipe. If the end of the drain hose rests in this area, no air gap is created, and this can also cause siphoning. 4 to 6 inches is sufficient.
•The drain hose length must not exceed 10 feet in length. Excessive drain hose length can cause drain problems and back wash.
- Verify Drain Pump operation. Unplug the washer and take the lower panel under the door off by removing the three screws under the bottom edge. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Open the pump access and remove, once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
- Verify Flow meter operation and that the Pressure Switch hoses are intact and connected properly. Remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It's a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached. There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required in determining if the components are good or bad.
"F/H" indicates that either you have no water coming into the washer, or very little water.
If you have NO water coming into the wash tub after 30 seconds the error code is displayed. Check the following:
- Inlet water valve may be clogged. Clean inlet screens if necessary.
- Make sure water taps are on.
- Check inlet hoses for kinks or clogs.
If you HAVE water filling the wash tub, and after 8 minutes, 10.5 gallons of water has been detected by the flowmeter, but there has not been a detected a Pressure Switch trip, the inlet valves are turned off and the error code is displayed. Check the following:
- Make sure you don't have a siphoning problem. Click the following link for instructions: http://www.fixya.com/support/r587481-prevent_washer_siphoning
- Verify Drain Pump operation.
- Verify Flowmeter operation.
- Verify the Pressure Switch hoses are intact and connected properly.
To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. If not, click on the following link to check the pump for obstructions:
To access the Flowmeter and Pressure Switch - remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It's a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached.
There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.
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Posted on Sep 21, 2010
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