Question about HP Photosmart 3210 Printer

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Carriage jam 3210 all in one has this carriage jam message up and i need to print in 20 minutes please help

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  • Anonymous Nov 30, 2007

    PAPER WAS JAMMED AND I TOOK IT OUT. ERROR MESSAGE NOW DISPLAYING CARRIAGE JAM OPEN DOOR, CLEAR CARRIAGE JAM THEN PRESS OK .

    I DON'T SEE ANYTHING JAMMED AND PRINTER IS NOT WORKING AFTER I PRESS OK

  • Anonymous Jan 06, 2008

    same description with mine

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2 Answers

This solutions does not work

there is not paper in the carriege, but the same error display on the monitor

Posted on Jan 11, 2008

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  • Contributor
  • 20 Answers

Firstly open door of printer
and clean any soft cloth then start printig .if not solve problem then check belt of carriege motor and screww

Posted on Nov 02, 2007

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1 Answer

Carriage jam tried EVERYTHING - Officejet 7310


Hi

Just follow this instruction on how to clean manually a carriage jammed.

Please try this solution.
Remove the USB cable into the printer and leave the printer on.
Remove all the cartridges.
Close the cartridge door and wait for the INSERT INK MESSAGE to appear.
Disconnect the power cable and from the power source supply.
Move the carriage using your hand from the original position to the other side of the printer and then move it back to original position. Wait for couple of minutes
Reconnect power cord and turn on the printer.
Return all the ink cartridges and close the door. Wait for the calibration process.
Print the test page to check if it working.
Reconnect the USB cable and try to print again.
Post comment if you need more help. Regards

Apr 09, 2011 | HP Office Equipment & Supplies

4 Answers

I have a HP Photosmart C4280 al--in-one printer. This morning it refused to copy a document. It also refuses to print. Always there is a message "carriage jam. Press OK". This does not cure the...


The Carriage Jam error message displays on the control panel display. The print carriage, which holds the ink cartridges, stalls against the left side of the printer. A paper jam might have occurred previously.

Sep 02, 2008 | HP Office Equipment & Supplies

2 Answers

Where is the printer carriage access door located?


Hi
The door shown in this picture is carriage access door

2386b83.gif Let us know if in case you need any more information
All the best!!
Regards

Nov 01, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

How do I resolve a carriage jam?


Goto this link or the other one as per the carriage malfunction.

For carriage jam
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&cc=us&lc=en&dlc=en&product=439488

For noisy printing or erratic carriage movement

goto

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00587637&cc=us&lc=en&dlc=en&product=439488

all you have to do is paste these links in the address bar of your internet browser and click enter,if you reach service your product that means you need to replace it,call in to hp at 1800-474-6836 and we'll see what we can get to help you

Aug 11, 2009 | HP Photosmart 3210 Printer

1 Answer

Carriage Jam


If either a paper jam or blocked carriage error message appears on
the control panel display, there might be some packing material inside the HP allin-
one. Lift open the print-carriage access door. The orange shipping lock might
still be in place on the left side of the HP all-in-one. Pull out the orange shipping
lock and throw it away

Jan 04, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Carriage jam on HP Photosmart 3210 Printer


most likely the sensor on the paper path out of position, chech it out and put it back to where it have to be, good luck!

Dec 13, 2008 | HP Photosmart 3210 Printer

1 Answer

Carriage Jam


Step one: Print a self-test report Follow the steps below:
  1. Press the Power button to turn on the product.
  2. Press Setup on the product control panel.
  3. Press the right arrow button until Print Report displays on the control panel display, and then press OK . The self-test report prints.
  4. Analyze the results:
    • If the product prints a self-test report, there is no need to follow the remaining steps, because the error message might be false. Try to print something from the computer.
    • If the product does not print a self-test report, proceed to the next step.
Step two: Clear the paper path Follow the steps below to clear the product of any jammed paper.
  1. Make sure the product is on, and then disconnect the power cord and the USB or Ethernet cable from the back of the product. Do not reconnect them until instructed to later. NOTE: Make sure the product is on before disconnecting the power cord. Failure to disconnect the power cord from the product can cause damage when removing jammed paper.
  2. Open the top access door by lifting from the front center of the product until the door locks into place. Figure 1: Opening the top access door c00786115.gif
  3. Note where the carriage is stuck and look for jammed paper. NOTE: The carriage is the device that contains the printhead and moves left to right during printing. A paper jam can cause the error message and the carriage stall. Paper might be jammed in different locations and might cause the carriage to be stuck in the middle of the product or on the right or left side.
  4. Remove any jammed paper. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product. Follow these instructions if the carriage is stuck on the right side or the left side of the product:
    1. Check for and remove any paper or object that might be restricting the carriage.
    2. Manually move the carriage to the opposite side of the product.
    3. Check the paper path all the way to the side on which the carriage was initially stuck. Remove any paper along the path.
    Follow these instructions if the carriage is stuck in the middle of the product:
    1. Check for and remove any paper or object that might be restricting the carriage.
    2. Manually move the carriage all the way to the left side of the product.
    3. Check the paper path all the way to the right side and remove any paper along the path.
    4. Manually move the carriage all the way to the right side of the product.
    5. Check the paper path all the way to the left side and remove any paper along the path.
  5. Remove the rear access door or duplexer (if installed) from the back of the product. To remove, press in the tabs on the left and right side, and pull it away from the product.
  6. Check for and remove any paper still in the product.
  7. Replace the rear access door or duplexer, and then close the top access door.
  8. Reconnect only the power cord (do not connect the USB or Ethernet cables at this time). If the product does not automatically turn on, press the Power button. NOTE: The product might go through a warm-up period of up to two minutes. Lights might flash and the carriage might move. Wait until the warm-up period is complete before going to the next step.
  9. Check the power light.
    • If the power light is on, reconnect the USB or Ethernet cable to the product, and then print a self-test report as done in Step one.
    • If the power light is blinking or not on and the carriage is still stuck, reconnect the USB or Ethernet cable to the product, and then proceed to Step three.
Step three: Plug the All-in-One directly into a wall outlet Use these steps to make sure the product is properly connected to a suitable power source.
  1. Make sure the computer and the product have a three-prong power plug.
  2. Remove the product power cord from any power strips or surge suppressors, and then plug it directly into a grounded wall outlet.
  3. Try the print job again to see if this step resolved the issue. NOTE: If the product prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor might not be allowing sufficient voltage to reach the product. If this did not resolve the issue, proceed to the next step.
Step four: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 04, 2008 | HP Photosmart 3210 Printer

1 Answer

Error 0xc18a0106


Push OK, CANCEL, BLACK, & COLOR all at once while turning the printer off, turn it back on. I had to do this 2 times to get it to work and then it went through a long period of maintanence before I could print

Jun 23, 2008 | HP Photosmart 3210 Printer

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