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My staples shredder is SLP-TXC22A AND THE AUTO COOL DOWN LIGHT IS ON AND WONT TURN OFF AND WONT LET ME USE. I CAN ONLY USE IT WHEN I PRESS FWD. WHAT CAN BE THE PROBLEM

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 6 Answers

SOURCE: mailmate by staples shredder won't turn on

I took my mailmate out into the driveway. got in my truck and ran over it two or three times. it doesn't work any better but I feel great.

Posted on Mar 10, 2009

JayBlair
  • 328 Answers

SOURCE: when on

Make sure there is no paper blocking the sensors. Otherwise you may have a bad sensor or switch.

Posted on Jun 05, 2009

FixinFax
  • 3085 Answers

SOURCE: Staples(Fellowes?) micro cut shredder - blades not turning

Sometimes the main gear is attached to the motor with an ALLEN SET SCREW

Posted on Jul 05, 2009

  • 1 Answer

SOURCE: staples SPL-770M shredder with overheat light even when cool

Just a FYI: I had the same problem. Nothing appeared jammed. But I took the housing cover off and low and behold the rubber roller that turns the shredders had MELTED to the inside. That's why it wouldn't work. This happened while shredding a single DVD - something I had done effortlessly on numerous occasions. You may want to check to see if the roller melted or if some debris has jammed up inside the unit, like mine did often.

Posted on Jan 08, 2010

  • 1 Answer

SOURCE: Staples SPL -TXC15A Shredder on all the time

This is what worked for me.
1) unplug the shredder
2) put the selector in "auto" position. This pulls back the guard which blocks the paper and hids the sensor.
3) a little right of the center of the paper slot is the sensor. You can feel this by inserting a cotton swab in ths slot.
4) put some alcohol on the cotton swab and clean the sensor!!!!

Also the "bin full" sensors are under the shretter head. You can easily see those when you remove the head from the bin by flipping it over. I would advise cleaning those while you are at it. Mine were covered with dirt and dust.

Hope this helps!!
Tommy
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Posted on Jan 31, 2013

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2 Answers

Staples Shredder SPL-TXC22A makes a "clunking" noise during use. Noise diminished after feeding a couple of WD-40 soaked paper towels but noise returned. Fixable?just use it until it dies and replace?


probably find that some cutters have been damaged and are hitting each other rather than sliding past each other
using wd 40 is lubricating those cutters but as the lubricant is used by the new paper it becomes inefficient
get a quote for repairs but generally ( unless the machine cost is in the 4 figure area) it is not cost effective to repair

Nov 28, 2016 | Staples Office Equipment & Supplies

1 Answer

My shredder is stuck in auto cool down mode. Can you help me figure out how to fix it?


Be patient it will cool down and the light will go out, and resume operating.

Feb 20, 2015 | Shredder Office Equipment & Supplies

1 Answer

Staples Shredder SPL-TXC22A always has the jam light lit and will not work even though there is nothing jammed. It works if I press and hold the down button twice. It also works continuously if I turn off...


Home office shredders get jammed because the mechanism is not self cleaning. If you remove power and expose the mechanism you may find that, indeed, a shard of paper is triggering the jam sensor. These shredders require periodic removal of the bits of paper from the mechanism, an exercise that can consume hours of picking with tweezers while thinking there must be a better way.

Dec 10, 2013 | Office Equipment & Supplies

1 Answer

My shredder won't power on. It is not overheated.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 11, 2013 | Staples Cross-Cut Shredders; 10 Sheet

1 Answer

Staples TXC22A. Why does Jam Light prevent shredding?


Your meticulous cleaning may have overlooked embedded residue from coated paper or paper laminated with plastic. It may be necessary to use a sharp pick and even a utility knife to remove the material bit by bit.

Feb 05, 2013 | Office Equipment & Supplies

1 Answer

Constantly runs when on auto and won't accept paper


Shut off power and turn the shredder upside down. It is highly likely you will find shredded paper jammed in the mechanism, especially near the center where the feed sensor is located. A thorough cleaning should get your shredder operating again

Feb 02, 2013 | Staples SPL638X (CrossCut) Shredder

2 Answers

Staples SPL-770M shredder with overheat light even when cool


Just a FYI: I had the same problem. Nothing appeared jammed. But I took the housing cover off and low and behold the rubber roller that turns the shredders had MELTED to the inside. That's why it wouldn't work. This happened while shredding a single DVD - something I had done effortlessly on numerous occasions. You may want to check to see if the roller melted or if some debris has jammed up inside the unit, like mine did often.

Sep 10, 2009 | Office Equipment & Supplies

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