Question about Dyson DC26 Bagless Canister Cyclonic Vacuum

Open Question

My dyson dc26 keeps losing suction. I have to turn it off then back on for the suction to return.

Posted by Anonymous on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Dyson won't go back into upright position to engage suction

The website had a solution for this particular problem. Just press in a button in the area around the right wheel while lifting the rear of the vacuum up. This allows the base to roll forward enough to go back into the upright position. I did this and it worked. All fixed.

Posted on Jul 09, 2008

  • 328 Answers

SOURCE: no suction - Dyson vacuum

Hi If the Dyson is throwing out dirt at the back, it could be three possibilities:
1) The main floor head suction channel is blocked. Check the sole plate where the beater bar is, or if you have a cylinder/pull along model check the floor heads and main extension pipes.
2) Check all the inspection tubes especially the bottom part where the main handle hose is. Also check the filters are clean as well as the Cyclone shroud honeycombs are completely unclogged. Use of the upholstery brush is ideal for dust removal on the cyclones.
3) Check the main inspection areas on the Dyson as sometimes a back log of clogged dirt can get stuck. Also check the dust channel points when then bin is taken out.
Hope all this helps!

Posted on Jun 19, 2009

  • 5 Answers

SOURCE: dyson 18 losing suction

Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

Posted on Aug 12, 2009

  • 379 Answers

SOURCE: When I turn on mt dyson is sounds normal. once I

With the DC14 in its upright position, and looking from the back, there is an access hatch just to the right and bottom of the dust canister. Remove this and check for any obstruction. With the hatch still removed, tilt the handle back (as if vacuuming a floor), and you should spot that the mechanism in to which the access hatch fits changes over from one hole to another. This is how suction is transfreered from the telescopic arm to the brush bar when the unit is taken out of the upright position.
With the handle tilted back, the hole you can see is one end of a flexible pipe that leads to the brush bar. Check for any blockage and/or foriegn objects. If there is no obvious problem, you'll need to check the other end of the pipe. You can do this by removing the toe plate on the bottom of the brush bar area. The plate is held by 3 or 4 half turn fasterners - a 5 pence piece is ideal for undoing these.

If still no joy, the only other thing it might be is that the brush bar isnt spinning - this isnt actually lack of suction, but without brush rotation any upright hoover is far less effieicnt at picking up bits from the floor. Brushes not spinning on a DC14 is quiet a difficult thing to fix on a DC14 as there are two separate rubber belts, one of which is hidden under a plastic cover. There is also a clutch mechanism between the belts that can cause problems some times.

Posted on Oct 09, 2009

Vac Belts
  • 701 Answers

SOURCE: my dyson vac will run normal then lose suction

You need to change the belt. Here is the belt you need and the manual:

Dyson DC17 Belt and Manual

Posted on Jan 10, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Dyson DC26 / DC35 - Clearing a blockage from the turbinehead

To clear a blockage from the turbinehead of your Dyson DC26 or DC35, please follow the simple steps shown in the video below.

For further help and advice please visit and click on 'Support'.

Dyson Online Customer Support

on Jun 22, 2011 | Dyson DC26 Bagless Canister Cyclonic...


Dyson DC26 - Washing the filters

To wash the pre and post-motor filters in your Dyson DC26, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC26 variants.<br /><br />The filters should be washed every month using cold water. Always ensure the filters are totally dry before refitting them - this may take up to 24 hours.<br /><br />For further help and advice please visit <a href=""></a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="m4C27jcFSzU&feature=related"><br />

on Jun 22, 2011 | Dyson DC26 Bagless Canister Cyclonic...

1 Answer

My dyson DC26 power button has to be held down to work

Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC26's on/off button. You should not have to continually hold this down for the machine to work, so it sounds as if your vacuum may need a repair. If you can get in touch with our experts directly we'd be happy to discuss your option, and we can also confirm whether or not a repair would be covered under your Dyson guarantee.

When you have your DC26 to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Jun 22, 2015 | Dyson DC26 Bagless Canister Cyclonic...

1 Answer

How do I get the hose off my dyson dc26?

Hi there, it's Jack at Dyson.

To remove DC26's hose, you first need to remove the post-filter cover, using a coin to undo the two blue-coloured catches. You can then release the hose bracket, and unclip the hose from the inlet:


Our Support guide will walk you through each step to help you check for and clear any blockages, so you might like to give this a try:

You might also want to give the filters a wash - in normal use we recommend washing these at least once a month. Use cold water without detergent, and allow at least 24 hours for both filters to dry completely before replacing them:

I hope this helps, but if you'd like some further guidance from our experts after giving these steps a try, you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 01, 2014 | Dyson DC26 City Multi Floor Bagless...

1 Answer

How to take apart dyson DC26

Hi there, it's Jack at Dyson.

I'm sure we can help, but we would need some further information on exactly what part of the machine you're trying to disassemble.

Please note, dismantling the vacuum any further than is shown in the User guide can void your Dyson guarantee, so please don't attempt this. If you're having some difficulty with your DC26 we may be able to help, and can confirm if your machine is within our free parts and labour period.

You'd just need to give us a call so our experts can take some further details. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 31, 2014 | Dyson DC26 Bagless Canister Cyclonic...

1 Answer

Carpet brush does not work on dc26

With this model, the most likely cause is that the brush has become clogged and won't spin freely. Unplug the unit and test spinning the brush bar by hand. If you really can't get spin, follow instructions like these (
Dyson DC26 DC35 DC36 DC38 DC44 DC45 DC47 Clearing the brush bar Official... that are straight from Dyson). Make sure you get the very ends fiber-free. It should spin better now.

Good Luck!

Jul 07, 2014 | Dyson Vacuums

1 Answer

Disassemble dyson ball dc26 for moving

Hi Linda, it's Jack at Dyson.

I'm happy to provide some further advice on how to dismantle your machine for transit. If possible, can you double-check the model number? DC26 is not a Dyson Ball model, and the directions would be different if you own another type of Dyson vacuum.

Once I have this information I will be in touch. Alternatively if you'd prefer to contact our experts directly, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 13, 2014 | Dyson DC26 Bagless Canister Cyclonic...

2 Answers

Why is my dyson26 is scratching my wooden floors when brush is turned off?

The heads are designed to be used with the brush on hard floors. On the bottom of the brush head there are either Metal or plastic pads. If you use this on a tiled or hard floor without the brushes, these can wear and become sharp in places.. This scratches the floor!!

Apr 27, 2014 | Dyson DC26 Bagless Canister Cyclonic...

1 Answer

I can't open the filter housing on side of dyson dc26. i press the blue button, but nothing releases

Hi there,

Sorry to hear you're having difficulties with your DC26. To access the pre-motor filter, you may need to press the blue release catch very firmly - it can be a little stiff when the cleaner is new. You should find it becomes easier after a period of use. The video embedded below shows the correct way to wash the filters, which should be done at least once a month under normal use.

If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly so one of our experts can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Dyson Customer Service

Aug 06, 2011 | Dyson DC26 Bagless Canister Cyclonic...

Not finding what you are looking for?
Dyson DC26 Bagless Canister Cyclonic Vacuum Logo

Related Topics:

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts


Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers


Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides