Question about Washing Machines
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Posted on Jan 02, 2017
Does not agitate, does it spin? If it doesnt you have a coupler failure. If it does spin then the agitator dogs have worn to the point of no return.
This is the link for a coupler;
The coupler is accessed by pulling the machine out 2 feet and tilting it back to expose the bottom of the machine. Once done follow the pump( has two hoses attached) to the motor and after that is the gearcase. Between the motor and the gearcase is a coupler. There is a small gap between a black plate where the motor attaches and the gearcase.Reach from front to the plate and feel behind it up in the gap. This is where the coupler is and if you feel soft spots or if you try to rotate it and it separates get a flashlight and a friend to spot hold the machine while you crawl under to look at it. You need to look at the white flanges for cracks and push on the flanges while checking. If so this machine is designed to be an easy fix. The pump removes by popping the clips top and bottom as well the motor with the addition of 2 1/4 inch hex screws and a wire harness plug( may have one to three additional wires for a capacitor and a switch, two red and a white wire). Once the motor is off you can see better as to what the damage is... If the coupler falls apart upon removing the motor finish removing it from both sides. When replacing I use a 9 inch extension and a deep well socket about 1/2 in size to seat the flanges flush to the motor and gear case shafts using a small hammer not hitting to hard.
This is the link for the agitator dogs;
For the agitator a sure test is to reach in and rotate the agitator back and forth, it should only go one direction, if it is free then this is the problem.
The dogs are below the softener cup on the agitator,when removed you will see a seal cap that has to be removed. After this you will see a round insert with a 7/16 or 1/2 inch bolt attaching it to the gearcase spindle. once out the agitator assembly will pull out separating into a lower and top half. The top if turned upside down will dump the contents of the agitator dog assembly. These are simple to replace and if there is no retainer, a little vaseline will stick them long enough to re assemble, just watch how they remove and note any fins and notchs use between the upper and lower halfs to align them.
Posted on Sep 20, 2008
sounds to me that something is stuck in your pump check the pump if you open the pump have lots of towels on hand the machine will not spin if it does not drain
Posted on Dec 29, 2008
your pump impeller is blocked or fouling on something inside the filter compartment,turn machine off unscrew fiter (be prepared for water to come out),then get a long screwdriver and turn the impeller anything caught in there will free itself up,and you should be able to mremove forieghn object if impeller doesnt turn then it more than likely your pump is seized and will need replacing hope this helps.
Posted on Oct 19, 2009
SOURCE: My washing machine works fine
Welcome to FixYa.
Based on what you`ve described, it sounds like perhaps there is an obstruction in the pump...or perhaps the pump is indeed seized/failed.
I would first check the pump for obstructions.
**Unplug the washer or turn off your breaker before servicing the washer...safety first**
To clean the pump on your washer, If you direct your attention to the bottom right side of your Bosch you'll see a small round cover like so...
With the aid of a small screw driver, knitting needle, or anything small enough to fit in the small hole in this cover...
It will push in a tab, it doesn't take much force.
Rotate the hole (clockwise) to 6'oclock and it should come free, the edges are very sharp so be careful.
Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green or red ring attached to a metal clip on the pump, if you pull this the door should unlatch, but getting the water out first is usually a good plan )
There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out. There is potential for a lot of water...even if the washer looks empty.
Now pull out the trap/filter and visually inspect the inside of the pump as well as the filter/trap.
That is how you gain access to and clear the filter on your Bosch washer.
If this was the problem, awesome. If not let me know and I`ll try and help further.
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Thank you for choosing FixYa, good luck.
Posted on Sep 10, 2010
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