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Embroidery Arm is not moving right/left

Designer SE - I put the embroidery arm on and make sure it is not in park. I made sure I have the right hoop selected. When I touch on the guide to see where the corners for the design are, the hoop will not move to the left upper and lower corners. Any ideas? Thanks in advance.

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Check to notice if when the embroidery arm is installed and you turn the power on does the embroidery unit move as it calibrates the stepper motors. If not I would first check the plug where the machine and embroidery unit attach. If this looks ok and is not out of place it could be a cable, or the main circuit board. Both of those are for your dealer to repair.

Posted on Feb 08, 2014

Testimonial: "The only thing that moves is the piece that the hoops are attached to."

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Posted on Jan 02, 2017

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I think that you need to have an authorized Husqvarna Viking repair center look at your machine.

The only thing that I can think of that you can do is place your left hand on the embroidery arm that moves left and right. Put your thumb into the opening where the hoop holder comes out and lift the cover slightly. I have seen the cover get pushed down too far so that the sensor inside is not able to move when the hoop is removed so the machine thinks it is still there. Look at the end of this opening in the arm that is closest to your stomach to see if it looks as if the cover is pushed down too far.

Beyond that, several things could be causing this problem, only one or two being serious. Most are simple.

Posted on Apr 09, 2009

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SOURCE: the embroidery arm is not working properly

You definitely need to take that in for service. The machine has a feature that lets it know which hoop is on the machine so is can't sew outside the hoop area, so if it does, you'll need a technician to make it right.

Posted on Oct 15, 2009

  • 201 Answers

SOURCE: Husqvarna Viking Designer I breaking needles

Dls8864's suggestion was a very good suggestion - make sure the metal stitch plate is pushed all the way to the back. Also make sure that the thread is feeding freely - if it is catching on something it can cause the needle to be pulled aside and make it break. Does the design fit properly inside the hoop you are using? If the foot and/or needle strike against the side of the hoop, that will cause a breakage. Is the bobbin thread okay - not making a bird's nest underneath?

Posted on Feb 01, 2010

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1 Answer

Embroidery arm does not work


Sounds like the embroidery arm belt stop is out of adjustment. Unless you're pretty handy, take the machine and arm to a professional. If you're going to tackle it yourself, get a service manual for the machine.

Mar 21, 2014 | Husqvarna Designer I

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My Husqvarna designer SE embroidery unit keeps giving an error message "install hoop correctly". I've checked everything but can't get around the message. can anybody help ,?


You have probably got the machine set to use a different size hoop. Click on the hoop icon and change it to the size you are using. Hope this helps you.

Aug 04, 2013 | Husqvarna Sewing Machines

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In the middle of stitching a design - and when I came to a color change, the new color began stitching 1 to 2 inches below where it should. The screen showed the correct place, but the needle was way too...


If the design isn't too big, try rotating it in the hoop and stitch it sideways. If it works in that position, you probably should have the embroidery unit cleaned. I recommend the embroidery unit be serviced every 5 years. It may need it more often depending on your environment.

Dec 11, 2010 | Husqvarna Designer I

1 Answer

I bought a new embroidery unit for my designer 1 when I but it on it makes e terible noise and says to slide of hoop and clear position for i . embroidery position'But it won't go into embroidery...


Don't know for sure what is happening, but you should not put on a hoop until you are actually ready to embroider. The unit goes on while the machine is turned off; turn on the machine; it will make a noise; you should get a pop-up on your screen to Calibrate the unit. Touch this button, and the arm moves into position ready. Load your design and choose the correct hoop then put the hoop and project on the machine. Also be sure that your design will fit in the hoop selected.

Sep 01, 2010 | Husqvarna Designer I

1 Answer

The embroidery arm is not working properly. When i try to use the embroidery feature, the arm starts in the wrong area and the machine tries to put the needle through the embroidery hoop. The arm is also...


You definitely need to take that in for service. The machine has a feature that lets it know which hoop is on the machine so is can't sew outside the hoop area, so if it does, you'll need a technician to make it right.

Oct 15, 2009 | Husqvarna Designer I

1 Answer

Embroidery arm won't park or go in position on hoop to embroider


You may need to have the embroidery unit serviced. The slide rods in the embroidery unit will get dirty over time and must be cleaned and lubricated. If not, the mechanism can not slide freely and you will be unable to keep the unit calibrated while stitching a design.
You could attempt to disassemble and clean it yourself, but if you bring it to a repair center in pieces or improperly assemble your repair is going to cost a lot more than it will if you go today.

Apr 19, 2009 | Husqvarna Designer I

1 Answer

Cant get rid of message


I think that you need to have an authorized Husqvarna Viking repair center look at your machine.

The only thing that I can think of that you can do is place your left hand on the embroidery arm that moves left and right. Put your thumb into the opening where the hoop holder comes out and lift the cover slightly. I have seen the cover get pushed down too far so that the sensor inside is not able to move when the hoop is removed so the machine thinks it is still there. Look at the end of this opening in the arm that is closest to your stomach to see if it looks as if the cover is pushed down too far.

Beyond that, several things could be causing this problem, only one or two being serious. Most are simple.

Apr 04, 2009 | Husqvarna Designer I

1 Answer

Trouble with Viking 955E Embroidery Unit and Control Panel


Welcome to FixYa. Hi - Viking has online tutorials for several of the 955E features, including embroidery.
Here is a link to the 955E tutorials:
http://www.husqvarnaviking.com/us/6616_393.htm

Some general hints and tips: 
  • Always turn your machine off when you attach or remove your embroidery arm or when you  insert or remove an embroidery design card.
  • When you insert your embroidery arm, insert an embroidery design card. When you turn your machine back on, you should see a message on the info screen that says something like "embroidery arm will move". Press OK, and the embroidery arm will calibrate. 
  • After the embroidery arm has calibrated, place your hoop on the embroidery arm. 
  • Look at each end of your embroidery arm - you will find a connector that must slip into a corresponding connector on the embroidery machine. This connector slides into a corresponding connector on the machine. The connector on the machine has a cover that slides open and closed. If it is closed, it you might not spot it right away. You must open this slot when you attach the embroidery arm - slide the embroidery arm straight back (not at an angle), so the embroidery arm connects to the machine securely. Although you might need to nudge the embroidery arm in place, do not force it! 
The Viking site also has projects for the 955E that will help you learn to use some of the features - you can probably sew most or all of the free projects on the site, but projects for the 955E incorporate features on your machine that might be available on others. And look for the free designs!
Hope this helps get you started.  If you and other readers have a minute to rate this information (good or bad, or indifferent), your rating will help me determine if I understood your question and if my answer is helpful.
A few more recommendations...You can order a manual for your machine from any Viking dealer and probably online, and I recommend that you do. Your machine has some very cool sewing and embroidery features. I sold Vikings, so I can answer specific questions about many individual features, but Viking manuals are not expensive and can help you save time and avoid irritating problems.

If you have more questions, please comment and I will do my best to help you further. I am pleased to answer general questions about embroidery, if you want hints and tips or run into problems.

Cheers, Ginny

Jan 16, 2009 | Husqvarna Designer I

1 Answer

Embroidery unit


Do you have a hoop already on when you first re-calibrate the embroidery arm? You need the embroidery arm ONLY when you first turn on. Don't put the hoop on until you are ready to start embroidering. If this is not the problem, try re-loading the machine operating system. If you did not save your floppy or USB file, go to Husqvarna website and download the latest one, and re-load it. (Be sure to select the correct file for your particular machine i.e. floppy or USB.)
Pamsquilt

Aug 10, 2008 | Husqvarna Designer I

1 Answer

Wrong hoop display


If you haven't already done so, download the latest update for the Designer 1 and install it. 2.22 is the latest. Your current software version is in the lower right corner of the display when the machine is first turned on. It only shows for a short time so be ready when you turn it on.
If you have one of the last few versions, the embroidery unit will calibrate by moving the arm to the right and the hoop holder moves away from you, then back part way to the left and the holder will move back toward you and you will then hear a "grunting" sound as the holder moves slightly forward and back to finish verifying its position. If the arm fails to move from side to side or the holder doesn't move forward and back, the embroidery unit may not be fully connected to the machine so turn the machine off, slide the unit 2-3 inches to the left and firmly reconnect it and try again.
You can't bypass the "wrong hoop" display. We just have to convince the machine that you have the correct hoop installed. Let me know how it goes.

Jun 07, 2008 | Husqvarna Designer I

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