Question about Dyson DC25 Animal Upright Ball Bagless Vacuum Cleaner for Pet Owners

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Is there some reason you do not list my vaccumm on your website? the Dyson dc-25 model?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 389 Answers

SOURCE: Reset Button on my Dyson DC 25 Animal

What do you want to reset? Do you mean the motor has stopped working? There is no "reset button". The motor has an automatic cut-out, which will operate if the motor gets too hot and will reset itself when it cools. If the motor will not work when it's cool, then you have an electrical problem which will probably need professional attention.

Posted on Apr 09, 2009

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ThinkVacuums
  • 144 Answers

SOURCE: I have a Dc-25 Dyson ball,The beater bar does not

check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.

Posted on Oct 23, 2009

Testimonial: "it was somethimg simple, the wheels were'nt releasing. thank you. Bruce"

  • 1 Answer

SOURCE: Dyson DC 25 Ball - no power to motor

Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.

Posted on Apr 18, 2010

Dysonteam
  • 167 Answers

SOURCE: the brush bar wont spin on my dyson dc 25... i

Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


Posted on Apr 22, 2010

  • 377 Answers

SOURCE: Dyson DC 25 Dyson Ball animal. The bottom brush

Two things you can do. 1- Remove the brush as if you were going to change the drive belt for it. Clean the brush as best you can and spray some WD40 on the hard rubber/plastic pieces at both ends of the brush. Rotate the pieces to work the WD40 into the space between the pieces and the brush axle. 2- If you have one available, as long as the brush is off, change the belt.
This should get your unit back in operation. If you find this solution helpful, I would appreciate a Thumbs Up from you. Thank you. Paul

Posted on Oct 08, 2010

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1 Answer

Dyson 25 canister release spring


It should be placed behind the catch (button). If the button retainers are not broken off, just place it under the catch and snap it back into place.

Dyson Helpline:
1-866-MY-DYSON
or
questions@dyson.com

Jun 13, 2016 | Dyson Dc 25 Animal

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My dyson dc 25 sparks near the rotator roller attachment, what can I do?


Hi Cindy, it's Jack at Dyson.

If you can see sparking coming from inside the cleaner head, please do not continue to use your machine until we can help resolve this. It's likely the cleaner head will need to be replaced - once we've taken a few further details, we'll be able to confirm if this is covered under your Dyson parts and labour guarantee.

At your earliest convenience, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) for further assistance.

Dec 16, 2014 | Dyson Dc 25 Animal Upright Bagless Vacuum...

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Dyson 25


www.dyson.com/support.aspx

Jul 08, 2014 | Dyson Dc 25 Animal

1 Answer

Where can I go toget a owner's manual and parts for a dyson HWC-22


Hi Terry,

You can download user guides for our machines from our website - please visit www.dyson.com and click 'Support', then select your machine from the list. You can also order genuine Dyson spare parts for your machine directly from our online store.

Please note, HWC-22 is not a Dyson model number. Our vacuum cleaners are given model numbers beginning DC--, followed by two numbers. You'll be able to find this printed prominently on your machine.

I hope this helps - if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

May 30, 2012 | Dyson DC23 Bagless Canister Cyclonic...

1 Answer

The brush bar wont spin on my dyson dc 25... i


Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


Jan 08, 2010 | Dyson Ball HEPA Upright Bagless Vacuum -...

1 Answer

Our Dyson upright vaccumms beater bar wont move. the vaccumm will **** up air but the bar underneath wont move. The gears are not working property.


It could be the clutch that's causing the problem or the belt. Bring your vacuum to a local repair shop and have it look at, but it sounds like it could be either one of those problems.

Sep 08, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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