Hi Michael,
This is a social interactive site, 'Fixya' and has nothing to do with Netflix site.
Direct your problems to the customer service guys at Netflix, not here in Fixya.
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If you have a netflix account, you can use the netflix app. Or if you are an xfinity user, you can download the xfinity tv app, sign in with your details and youre good. Now if you want to watch movies added on your phone, you can download the VLC app. But if the movie format is not supported like the mkv format, you might need to convert them.
There are SEVERAL services out there now other than Netflix if you are looking for a movies that you don't see on Netflix. I highly suggest a Smart TV with apps on it already. Amazon Prime is one kind of service with Netflix does not have it. Sometime Hulu Plus is another.
You cannot download movies to your Vizio streaming device. Do you download the moves you watch on TV ? Of course not. A TV allows you to watch movies, shows, etc.BROADCAST OVER THE AIRWAVES OR CABLE. Similarly, a streaming device allows you to watch movie, shows, etc. STREAMED/TRANSMITTED OVER THE INTERNET. So, if you can watch Netflix trailers on your Vizio, you can watch Netflix movies (but not download them). Select a Netflix movie, press Play on your remote and see what happens.
-what device do you use to stream Netflix?
-what internet service provider?
-what speed?
-does it happen during the movie or after it starts?
-does it happen with Youtube videos (of any length)?
-where are you located geographically?
-have you called Netflix tech support?
It depends on if they have it for example Pretty little liars you can watch that if its on there. Just click on Netflix or netflix kids to search it and then play the certain episode or movie u wanna watch
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