Treadmill starts but shuts down after short time

You need to replace your walking belt. It’s a very common issue with a Sole treadmill.

Dear Sir:
Hello I hope you are o.k

After Reading your problem, I will help you please follow the next step:

Your problema is Electrical:

If you can walk on your treadmill but it shuts down during a workout, it is normally caused by a friction problem with the belt and deck.
Here are the most common symptoms and solutions:
If you have questions, email us at [email protected]
Symptom: The treadmill operates for a given period of time and the circuit breaker on the treadmill (if
equipped) trips causing you to have to reset the breaker, or let it cool off then reset the breaker. The
amount of time required to shut down will progressively get shorter.
Solution: The walking belt is worn. The incline test is the best test for it if you don't have a way to take a
DC amp draw. Put the treadmill at full incline and walk normally. If it takes it longer to shut off or does not
shut off at all, you need to replace the walking belt. Be sure to inspect the deck for wear too. If you want to
go for a cheap fix (that we don't recommend) try lubricating the walking belt. The best fix is to replace the
walking belt and then regularly maintain it and keep the treadmill clean.
Symptom: The treadmill will show power but after a given period of time, the treadmill will simply shut
down. Once you let it cool off, you can restart it back up but it shuts down faster and the time required
before it shuts down gets progressively shorter.
Solution: Your treadmill is most likely equipped with a heat sensor which shuts down the motor and/or
electronics to prevent them from burning up. If this is the case, replace the walking belt. Be sure to inspect
the deck for wear too. If you want to go for a cheap fix (that we don't recommend) try lubricating the walking
belt. The best fix is to replace the walking belt and then regularly maintain it and keep the treadmill clean.
Symptom: The treadmill shuts down in an intermittent pattern...there is no rhyme or reason to when it will
shut down. I get an error code or nothing shows up on the panel. I have to either unplug the treadmill or
reset it to restart the treadmill.
Solution: If you get an error code, contact me with the code and make and model and we will try to help
you figure out what is going on. Typically we either find a loose wire, an intermittent short, a bad power
board, or a bad control panel . Unplug your treadmill and then check all
your wiring to make sure nothing is pinched, crimped or loose. Remove and replace each connector in
case corrosion is causing the problem. If the problem persists, you most likely have a bad control panel or a console.

Thank you in advance, sincerely. Blessing.

If you need additional Help, please contact us.

E.CUADRA
MANAGUA, NICARAGUA. C.A.

Dear Sir:

Thank you by your request. I hope everything is o.k

Now I will try to help you.

You have electrical-mechanical Problem:

If you can walk on your treadmill but it shuts down during a workout, it is normally caused by a friction problem with the belt and deck.
Here are the most common symptoms and solutions:
Symptom: The treadmill operates for a given period of time and the circuit breaker on the treadmill trips causing you to have to reset the breaker, or let it cool off then reset the breaker. The
amount of time required to shut down will progressively get shorter.
Solution: The walking belt is worn. The incline test is the best test for it if you don't have a way to take a
DC amp draw. Put the treadmill at full incline and walk normally. If it takes it longer to shut off or does not
shut off at all, you need to replace the walking belt. Be sure to inspect the deck for wear too. If you want to
go for a cheap fix try lubricating the walking belt. The best fix is to replace the
walking belt and then regularly maintain it and keep the treadmill clean.

Symptom: The treadmill will show power but after a given period of time, the treadmill will simply shut
down. Once you let it cool off, you can restart it back up but it shuts down faster and the time required
before it shuts down gets progressively shorter.
Solution: Your treadmill is most likely equipped with a heat sensor which shuts down the motor and/or
electronics to prevent them from burning up. If this is the case, replace the walking belt. Be sure to inspect
the deck for wear too. If you want to go for a cheap fix (that we don't recommend) try lubricating the walking
belt. The best fix is to replace the walking belt and then regularly maintain it and keep the treadmill clean.

Symptom: The treadmill shuts down in an intermittent pattern...there is no rhyme or reason to when it will
shut down. I get an error code or nothing shows up on the panel. I have to either unplug the treadmill or
reset it to restart the treadmill.
Solution: If you get an error code, contact us with the code and make and model and we will try to help
you figure out what is going on. Typically we either find a loose wire, an intermittent short, a bad power
board, or a bad control panel in service calls that we do locally. Unplug your treadmill and then check all
your wiring to make sure nothing is pinched, crimped or loose. Remove and replace each connector in
case corrosion is causing the problem. If the problem persists, you most likely have a bad control panel or
some call it a console.

Thank you in advance, sincerely. God bless you.

If you need additional Help , please contact me.

E.CUADRA
MANAGUA, NICARAGUA. C.A.

Dear Sir:

I hope your are very well in union with your family.

I will help you inmediatel.

Please do the following:

If you can walk on your treadmill but it shuts down during a workout, it is normally caused by a friction problem with the belt and deck.
Here are the most common symptoms and solutions:
1)
Symptom: The treadmill operates for a given period of time and the circuit breaker on the treadmill trips causing you to have to reset the breaker, or let it cool off then reset the breaker.

The amount of time required to shut down will progressively get shorter.

Solution: The walking belt is worn. The incline test is the best test for it if you don't have a way to take a
DC amp draw. Put the treadmill at full incline and walk normally. If it takes it longer to shut off or does not
shut off at all, you need to replace the walking belt. Be sure to inspect the deck for wear too. If you want to
go for a cheap fix try lubricating the walking belt. The best fix is to replace the
walking belt and then regularly maintain it and keep the treadmill clean.
2)
Symptom: The treadmill will show power but after a given period of time, the treadmill will simply shut
down. Once you let it cool off, you can restart it back up but it shuts down faster and the time required
before it shuts down gets progressively shorter.
Solution: Your treadmill is most likely equipped with a heat sensor which shuts down the motor and/or
electronics to prevent them from burning up. If this is the case, replace the walking belt. Be sure to inspect
the deck for wear too. If you want to go for a cheap fix try lubricating the walking
belt. The best fix is to replace the walking belt and then regularly maintain it and keep the treadmill clean.
3)
Symptom: The treadmill shuts down in an intermittent pattern...there is no rhyme or reason to when it will
shut down. I get an error code or nothing shows up on the panel. I have to either unplug the treadmill or
reset it to restart the treadmill.
Solution: If you get an error code, contact us with the code and make and model and we will try to help
you figure out what is going on. Typically we either find a loose wire, an intermittent short, a bad power
board, or a bad control panel in service calls that we do locally. Unplug your treadmill and then check all
your wiring to make sure nothing is pinched, crimped or loose. Remove and replace each connector in
case corrosion is causing.

Thank you in advance, sincerely. God bless you.

If you need further assistance,please contact us.

E.CUADRA
MANAGUA, NICARAGUA. C.A.

hi,
You have to check the Driver circuit board for the motor. There is motor control IGBT Insulated Gate Bipolar Transistor) in this board .If the IGBT is short then the treadmill will try to run at high speed without setting any value or witout pressing the start button and will shut down . You have to check the OHMS between the seocnd and third of lead of the IGBT. If it shows less than 100 Ohms then the IGBT is short and you have to replace the same. Also you have to check the connection to the control pannel. Is there is any loose conatct. Remove the connection in the motor control board which go to the control pannel and reconnect it. Also check the speed sensor. In most of the treadmill you can find the speed sensor near the motor pully. Remove the speed sensor and clean it and the refix it. Remember one thing remove the power of the treadmill and leave it for 30 minutes then only oppen the treadmill. Because there is high voltage storage capacitors in the motor control board which will hold charge for some time even after the power is disconnected. i have added the picture of IGBT for your refference.




OK

hi,
You have to check the Driver circuit board for the motor. There is motor control IGBT Insulated Gate Bipolar Transistor) in this board .If the IGBT is short then the treadmill will try to run without setting any value or witout pressing the start button. You have to check the OHMS between the seocnd and third of lead of the IGBT. If it shows less than 100 Ohms then the IGBT is short and you have to replace the same. Also you have to check the connection to the control pannel. Is there is any loose conatct. Remove the connection in the motor control board which go to the control pannel and reconnect it. Also check the speed sensor. In most of the treadmill you can find the speed sensor near the motor pully. Remove the speed sensor and clean it and the refix it. Remember one thing remove the power of the treadmill and leave it for 30 minutes then only oppen the treadmill. Because there is high voltage storage capacitors in the motor control board which will hold charge for some time even after the power is disconnected. i ahve added the picture of IGBT for your refference
ok

I assume you are talking about the safety key. It should have a string attached to it and a clip on the other end of the key's string.

The key is a safety feature and the key should be in the control panel and the clip attached to your shorts or shirt when you are using the treadmill. If you fall of the treadmill, the clip pulls the string and the key is pulled from the panel on the treadmill. This should stop the treadmill instantly by cutting main power to the unit. Main power is shut off because the key is a safety device and it MUST work every time. To help avoid design errors or unreliable stops when the key is pulled, a good designer will shut everything off, not just the motor for the tread belt. I would say your unit was designed by a good design team since everthing goes off when the key is pulled.

From my point of view, it is working as designed unless you are talking about a different key.

I know someone who did not wear their safety key and they slipped on the treadmill, the treadmill threw them into the wall behind the unit and they were stuck with their leg against the treadmill. The belt on the treadmill wore their skin down to the bone on their knee in only a few seconds. Lesson one, keep your treadmill at least 3 feet from the wall. Lesson 2, use the safety key and clip.

-Mark

try lubricating the running belt. Any decent sized fitness store should have a lubrication kit. Also, make sure the machine is plugged into a dedicated circuit. Meaning, there are no other devices on the same circuit as the treadmill. Not just the same outlet, but the entire circuit of the room you have the treadmill in. You also want to make sure it's not on any extension cords. Plug it into a surge protector (power bar with a cord less than 6') and then directly into the wall. Those are the 3 main culprits why treadmills shut down after a short period of time.

This condition is when the treadmill goes to full speed as soon as you power up the treadmill. Typically when this occurs, it is an indication of a short circuit in the motor controller.

If you can walk on your treadmill but it shuts down during a workout, it is normally caused by a friction problem with the belt and deck. Here are the most common symptoms and solutions:

1. Symptom: The treadmill operates for a given period of time and the circuit breaker on the treadmill (if equipped) trips causing you to have to reset the breaker, or let it cool off then reset the breaker. The amount of time required to shut down will progressively get shorter.
   Solution: The walking belt is worn. The incline test is the best test for it if you don’t have a way to take a DC amp draw. Put the treadmill at full incline and walk normally. If it takes longer to shut off or does not shut off at all, you need to replace the walking belt. Be sure to inspect the deck for wear too. If you want to go for a cheap fix (that we don’t recommend) try lubricating the walking belt. The best fix is to replace the walking belt and then regularly maintain it and keep the treadmill clean.
2. Symptom: The treadmill will show power but after a given period of time, the treadmill will simply shut down. Once you let it cool off, you can restart it back up but it shuts down faster and the time required before it shuts down gets progressively shorter.
   Solution: Your treadmill is most likely equipped with a heat sensor which shuts down the motor and/or electronics to prevent them from burning up. If this is the case, replace the walking belt. Be sure to inspect the deck for wear too. If you want to go for a cheap fix (that we don’t recommend) try lubricating the walking belt. The best fix is to replace the walking belt and then regularly maintain it and keep the treadmill clean.
3. Symptom: The treadmill shuts down in an intermittent pattern…there is no rhyme or reason to when it will shut down. I get an error code or nothing shows up on the panel. I have to either unplug the treadmill or reset it to restart the treadmill.
   Solution: If you get an error code, contact us [email protected] with the code and make and model and we will try to help you figure out what is going on. Typically we either find a loose wire, an intermittent short, a bad power board, or a bad control panel in service calls that we do locally. Unplug your treadmill and then check all your wiring to make sure nothing is pinched, crimped or loose. Remove and replace each connector in case corrosion is causing the problem. If the problem persists, you most likely have a bad control panel or some call it a console.