Question about Krups XP5220 Espresso Machine & Coffee Maker

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Pump may be broke

Load pounding and grinding noise. Won't brew.

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Remove the frother nozzle: if its the early type with three hooks, slide the frother body down before trying to remove it. Disassemble the frother and clean the three holes in the end. If the holes are blocked, the steam can't escape. If it's not pushing hot water through the coffee holder, pull out the water reservoir, and remove and clean the grid plate assembly where the coffee holder clips in.

Posted on Mar 01, 2014

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Posted on Jan 02, 2017

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The grinder works, the on/off light comes on, but no brewing???


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Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

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1 Answer

Intermittant brewing


This one sounds fun.

If the noise is extremely load. The gears are stripped in the gear drive behind the brew group. The gears themselves are plastic.

Bad news is it has to be sent to a service center, replacing and realigning the gears to the brew drive is extremely difficult, and i just wouldn't recommend it being fumbled with.

Even my tech, who has 10 years experience hates realigning the gears. Takes about an hour if not more.

Now...for the reason the gears stripped. Its one of 2 things, but they revolve around the same problem

A puck got stock inside the brew group, and when it made a second cup, both got lodged, and the brew group tried to force it and killed the gears.

Its either that or your coffee is ground too fine for the machine. Yes, the machine can grind it too fine. Actually, anything under 2 is not recommended because 90% of the time it leads to this problem.

I'm sorry there isn't an easier fix, its just the nature of the beast.

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1 Answer

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You say " I am getting a weak brew because of not being able to adust the grind to more coarse with the adjustment knob in the bean hopper" By making it more coarse you are making it weaker. Unless you just wrote it wrong. To make it stronger you should lower the grinder number to a smaller number. Usually about 4-6. Be sure you have the grinder grinding when you move it to a lower number. The pump noise could be that in shipping your pump came loose from it's mount. Nothing you can do without sending it to a Authorized Saeco Repair shop.

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