Question about Dishwashers
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Posted on Jan 02, 2017
This is such an easy repair, you'll be shocked and surprised! The reason this is happening is that the computer or timer has detected a "flood" condition and has permanently energized the drain pump to clear the "flood".
What you'll need to fix it...
1.) Shop-Vac (for vacuuming water) with a crevice tool (like one of these)
2.) T20 Torx bit with a driver. Torx sizing here. (You can get a set at Home Depot or Lowes)
All you gotta do now is get down on the floor and remove the kick panel. Then remove the screws holding the water valve and lift it up out of its' plastic holding. Now your shop-vac w/ crevice tool can be used. Stick the crevice tool in there (about 10") and vacuum up all the water that's been trapped in the basin. (you may need a flashlight to see what's going on back in there...) After the water is gone, your DW will work fine.
Here's how it works... About 10" behind the inlet valve is a "float" made of styrofoam. When water gets into the basin, the float rises and eventually trips a "flood condition" switch. This switch shuts the unit down and will only allow the drain pump to operate. So what you want to do is get the water out of the basin.
There may be a reason for the basin flooding, though. Suds (caused by too much (or the wrong) detergent), an actual water leak from the valve, etc... So after you get the water out of there and the unit is working again, you may want to monitor it (like, only run it when someone is home) for a while just to make sure that a real flood does not occur.
Hope this helps.
Posted on Mar 23, 2009
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