Question about HP Officejet 4620 e-All-in-One Printer, Print / Copy / Scan / Fax, USB 2.0, Wi-F
Scanner does not work
Posted by Anonymous on
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Posted on Jan 02, 2017
as the copier works its not a hardware concern.if the scanneris not found it means the drivers are not installed properly.Try uninstalling the drivers completely from the device manager as well as the printer and faxes and the scanners and cameras(if possible delete the ebtries in the registry as well that are related to the software and the VID and PID keys from there).Then try a plug and play.....see if it works....
Posted on Jun 24, 2009
I had the same exact problem and found this solution in a Mac forum. Download this set of drivers HP Photosmart, PSC and Officejet Full Feature Software/Drivers - Mac OS X v10.3 and v10.4 (Universal). My PSC works fine now.
Posted on Jul 21, 2009
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