Question about Washing Machines
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Posted on Jan 02, 2017
It sounds like you have a motor coupling that has gone bad. Most of the Kenmore top loaders that I'm familiar with are direct drive machines. Which means, they use a motor coupling between the electric drive motor and transmission to run. If you are in the habit of doing heavy loads like comforters, blankets and jeans this can put a heavy burden on the motor coupler and wear it out faster. The coupler is designed to take the burden of the punishment in order to protect the transmission and drive motor and it is common for them to wear out. The coupler is fairly easy to replace and usually runs about $15. It is located inside the machine between the drive motor and transmission under the wash tub. You would have to remove the outside machine casing, the water pump and drive motor to get to it, though. Make sure the machine is unplugged before attempting any repairs involving removal of the drive motor. If you are not mechanically inclined, you may want to seek the aid of a repairman. I hope this helps.
Posted on Apr 29, 2007
SOURCE: Wash machine agitates but won't
Yes, the problem is the pump filter which is hidden behind the lower front panel. To access the filter, unscrew three screws at the bottom of the panel and carefully remove the lower front panel. Make sure to unplug the machine. With the panel removed you will see the pump filter. Get a bucket and some towels ready, because when you open the filter, you may get a gallon plus of water coming out. GE failed to put this in the use and care manual for the 6260. But low an behold, GE put an access door and explicit instructions on cleaning the pump filter in the updated 6400.
You may have burned out your washer pump. That is what happened to me. The machine would not drain or spin properly and so I kept pushing the blinking start/pause button to get it going again. Then it finally did not drain at all. I installed a new pump and with the cleaned filter, the machine worked like new. For some, simply cleaning the filter allows the pump to work properly. As the filter gets clogged the pump has to work harder and harder to pump out the water. When this happens the cycle times get extended . One symptom of a clogged filter is the final minute (spin cycle) takes much longer. Obviously this is a "design flaw" that GE "fixed" in the recent version of the 6260.
Posted on Nov 18, 2008
First plug off the wall. Open the machine from behind to examine if any shock-absorbers(known as dampers) or springs have come off or broken. Your dealer could help with spares. But you could do the job yourself.
RepairClinic.com (which is good)
Posted on Mar 02, 2009
Unfortunately, I don't think you will be able to fix this issue, some mechanical parts are breaking. If your appliance still under warranty, you may need to contact the appliance manufacturer for assistance. This kind of repair can be expensive and is difficult enough so a service technician may need to fix it.
Posted on Aug 31, 2009
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