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A Nortel Key Service Unit, an ICS (MICS,CICS), BCM (50,100 etc), Norstar (308,616,824), an Avaya IP Office running Nortel cards, or there is another company that makes a Nortel emulation key system but I can't recall what it is right now.
To answer a ringing line by just lifting the handset that phone has to be programmed to ring on that line. This is done in the programming mode under 'terminals&sets/show set__/Line Access/Line assignment/Show line:__/...then your choices are: Appear and ring,Appear only, or Unassigned. Choose appear and ring on each line you want to answer from that telephone. Hope this helps.
Bill C. www.dyna-tech.com We also do remote programming and tech support on Norstar CICS and MICS.
To change the time, the code is "feature**time" The password is "basic". As for the line 2 issue...press "feature*0" then press each line button and see if line 2 is programmed on your phone. If it is there, is it programmed to ring? If you can access the line outbound, then you should be able to push the button to answer it inbound. Hope this helps.
Bill C. www.dyna-tech.us We offer remote programming and tech support for NorstarCICS, MICS and Call Pilot 100/150.
The M-7310 is self booting. If it is wired back to the phone system it should start flashing the LED's as soon as you plug it in. The wiring is standard 1 pair of wires on the center 2 pins of the jack. They are proprietary and will only work behind a Norstar telephone system. To see if it is a bad phone, swap it out with a working one at another location. Hope this helps
Bill C. www.dyna-tech.us We also offer remote programming and tech support for the NorstarCICS, MICS and Call Pilot 100/150.
What type of System is it? Norstar systems default to 2 lines if they loose memory (which isn't supposed to happen). That being said, I recently had had to replace an old Norstar 616 that would not hold memory after a power outage. I took the KSU apart and could not find any internal battery to replace. I'm guessing some kind of capacitor ?? In any case the system had to be replaced. Bill C. www.dyna-tech.us We also do remote programming on Norstar CICS ans MICS.
The Star Talk Flash is a voice mail prduct. The caller ID feature is a phone system feature. If your system is a norstar CICS or a MICS the caller ID will work only if you have the caller ID capable central office circuit packs installed. Look on the card and see if the label has "CLID". If it dose there is also additional programming required for each set under.... terminals &sets/telco features/featue assignments/show line/caller ID...set:Y. You also have to program (under sets) /telco features/caller ID: Y.