Question about Brother International Brother HL 5470DW

1 Answer

Brother hl5470 toning on side of sheet

Every printed sheet has a line and random specks of toner on left side, 1/8 inch from the edge running from top to botton of the paper.

Posted by Anonymous on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Greenhorn:

    A rookie expert who has answered 20 questions on their first day.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

  • Brother Inte... Expert
  • 234 Answers

Most likely Toner problem. Check also if the Drum does not have any Toner material glued on it

Posted on Aug 01, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Konica Minolta 2430 DL has Smudges or dots on page


Not an expert on this brand of printers but it looks like dirty feeder rollers to me. Try cleaning them and Print a Blank document and see if the marks show up

Jan 24, 2014 | Konica Minolta magicolor 2430 DL Laser...

1 Answer

L have an HP2420 with the usual line down the left side 1.5 inches from the edge. I cleaned whatever I could see and it is less but still a faint line. We don't have high volume, use only HP cartridges...


Run a "half test". Put paper in the manual feed tray(tray 1). Print anything. Watch the paper. When it gets about 1/2 way into the printer, open the top cover. Remove the toner. Look down at the paper. Do you see the "usual" line? If yes, replace the toner cartridge. If no the fuser is probably bad.

Aug 30, 2011 | HP LaserJet 2420 Printer

2 Answers

My copies have a thin blank streak about 1 inch in on the left side. the streak is about 1/4 inch wide and goes down the whole sheet of paper


Start a print or copy, and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at the drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. If not then it is in the fuser area.

Clean the loose toner up with a dry lint free cloth.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

May 20, 2011 | Brother DCP 1000 All-In-One Laser Printer

1 Answer

Have a black line on all my scanned files, runs the length of the page, about 1 1/2 inches from the left edge.


To determine if the vertical lines appearing on your printed documents are related to a printing or scanning issue, print a test page by pressing MENU, 4 (Printer), 2 (Print Options), 3(Test Print) and COLOR START.
If the vertical lines appear on the Test Print continue to Procedure A:Cleaning the Corona Wires Inside the Drum.
If the vertical lines do NOT appear on the Test Print continue to Procedure B: Cleaning the Scanner Glass.
Procedure A: Cleaning the Corona Wires Inside the Drum:
NOTE: Brother strongly recommends that customers do not use generic drumunits and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.
A1. Power off the Brother machine using the power switch located on the right side of the machine.
A2. Press down on the front cover release lever and open the front coverby pulling it towards you.
A3. Hold the green handle of the drum unit (labeled 1). Lift the drum unit up and then pull it out until it stops.
NOTE: If you cannot pull the drum unit out, make sure that the front cover is fully open.
A4. Remove the toner cartridges one at a time, by holding the handle of the cartridge and lifting it up and out of the drum unit.
Note: We recommend you place the toner cartridge(s) on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
A5. Lift the white plastic corona wire cover by lifting the tabs locatedon the right and left side of the cover.
A6. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right several times.
Note: Be sure to return the tab to the home position. If you do not, printed pages may have a vertical stripe.
A7. Close the corona wire cover.
A8. Repeat Steps 5 through 7 to clean each of the remaining three coronawires.
A9. Reinstall the toner cartridge(s):
NOTE: Before reinstalling the toner cartridge, shake the toner cartridgeside to side.
Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum. Fold down the toner cartridge handle once the toner cartridge is in place. Repeat this for all the toner cartridges.
A10. Push the drum unit back into the machine until it clicks into place.
A11. Close the front door and power on the Brother machine.
A12. Print a test page by pressing Menu, 4 (Printer), 2 (Print Options),3(Test Print) and Color Start.
Procedure B: Cleaning the Scanner Glass
B1. For safety reasons, power the Brother machine Off using the power switch located on the right side of the machine.
B2. Lift the Document Cover and clean the following with a lint-free cloth moistened with a non-flammable glass cleaner:
a. Run your fingertip over the scanner glass of the flat bed to check for debris. If you feel debris, clean the entire glass area but concentrating in the area in which you felt the debris. (Caution! Do notpress down on the glass very hard.)
b. Run your fingertip over the scanner glass on the left to check for debris. If you feel debris, clean the entire glass area but concentrating in the area in which you felt the debris.
c. The white plastic pad located on the underside of the Document Cover
d. The white plastic pressure bar located to the left of the white plastic pad.
B3. Close the Document Cover.
B4. Test the machine by making a copy of a blank sheet of paper using the ADF (Automatic Document Feeder) and a copy using the Flat Bed.
a. To make a copy using the ADF, place the document face UP in the ADF, press the COPY mode key located below the LCD display and then COLOR START. If the problem continues,repeat Steps 2b and 2d at least 3 additional times.
b. To make a copy using the flat bed, lift the Document Cover of the flat bed, place the document face down on the scanner glass (make sure the ADF is empty) and close the Document Cover. Press the COPY mode key located below the LCD display and then COLOR START. If the problem continues, repeat Steps 2a and 2c at least 3 additional times.

Oct 29, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

Printed sheets come out with blackish/greyish lines on the right side


Use follow these cleaning steps for your printer:

1. Open the front cover of the printer and remove the drum/toner unit.
2. Gently wipe the scanner window with a soft dry cloth. The scanner
window is located on the roof of the inside of the printer.
3. On the top of the drum unit, locate the blue tab on the left side.
Slide it back and forth across the drum about 30 times.
4. Remove the toner cartridge (TN430 or TN460) from the drum unit
(DR400). To remove the toner from the drum: hold down the blue lever on the right side of the drum (DR400) and lift the toner (TN430 or TN460) off of the drum unit.
5. Inside the drum unit (DR400) there is a green roller. Wipe the green
drum roller with a dry tissue (i.e. Kleenex). You may turn this roller
by moving the gears on the far left side.
6. If the pages area gray pages or have gray vertical lines, install a
brand new toner cartridge. If pages have dots, spots, smudges or
horizontal lines, install a brand new drum unit.
OR
If you are still experiencing gray pages or gray vertical lines,
please install a brand new toner cartridge (TN430 or TN460).

Brother strongly recommends that customers do not use generic drum unitsand/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability.
The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.

If I have helped please rate my post...I will always do my best to help

Sep 11, 2009 | Brother HL 1230 Laser Printer

1 Answer

MFC8460. IT IS PRINTING VERY LIGHT ON LEFT SIDE OF


You need to remove the toner again, take a soft cloth and wipe the lens that is on the top inside.It is about 1 inch wide and runs from one side to the other above the drum assembly.

Jul 07, 2009 | Brother MFC-8460N Laser Printer

2 Answers

Blank white 'line' on printed output


Some of the brother printer use a toner cartridge that does not have a drum, have u replaced the drum recently, or does the toner cartridge have it installed? If it has a seperate crriage for the drum, let me know.

Dec 11, 2008 | Brother HL 5140 Laser Printer

2 Answers

Brother MFC 9700


Remove your drum unit and you will see on top of where the drum unit sits inside your machine is a piece of glass(inside the machine). Wipe the glass with a soft dry cloth. If this do not work, remove your toner cartridge and see if the toner is spread evenly on the cartridge.

Mar 17, 2008 | Brother MFC 9700 All-In-One Laser Printer

2 Answers

Print quality bad


To clear white vertical lines from printed documents follow the steps listed below:

NOTE: The use of non-Brother or generic toner may cause white vertical lines.

Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability.
The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.

1. First, power OFF the unit for safety. The ON/OFF switch is located on the left, rear side of the unit.

2. Open the scanner cover by pulling the blue lever located below the control panel toward you and lifting the cover. Make sure the cover is completely open.

3. Remove the drum unit by holding each side of the drum by its handles and gently lifting the drum forward (toward) you.

4. Place the drum unit on a drop cloth or large piece of disposablepaper to avoid spilling and scattering the toner. Make sure thedirections and DR-250 stickers are facing you.

5. With the drum removed from the Brother machine, clean the laser glass. The laser glass is located inside the Brother machine where the drum was located. It is a piece of glass, about 1/2 inch wide and approximately 8 inches long, located on the bottom of the inside. Gently wipe the glass with a clean soft DRY cloth. DO NOT use isopropyl alcoholor any liquid to clean the glass.

6. Gently pull up on the mauve lever to turn the toner cartridge toward you until it stops. Remove the toner cartridge from the drum unit by gently sliding it out of the drum unit. ***Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water.

7. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Then, reset the toner into the drum (be sure it clicks into place). Gently push on the mauve lever to turn the toner cartridge away from you until it stops.

8. With the DR-250 sticker facing you turn the drum upside down. There is a blue tab located on the right side. Slide the blue tab back and forth seven times to clean the corona wire. When finished, make sure the blue tab is locked to the right side of the drum.

9. Reset drum unit in Brother machine. Close the cover securely.

Print the help list to test the unit by pressing the REPORTS key located on the control panel and then (1) on the dial pad.

If the white vertical lines still continue, the drum unit will need to
be replaced.

If the purchase date of the original drum or replacement drum is less than 90 days (within the warranty of the drum), contact Brother Customer Service Center at 1-877-Brother (1-877-276-8437) . The center is open Monday-Friday, 9:00am to 7:00 pm EST, excluding holidays.

Dec 26, 2007 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

Missing print


It sounds like there may be a speck of dust or similar on the laser slit glass. Pull out your OPC cartridge (the big green belt, be careful not to touch or damage it, and keep it out of the light as much as possible-lean it against the wall in a cupboard or under your desk), and pull out all 4 toner cartridges. Get a clean cloth and carefully wipe out any toner spills or other dust at the bottom of the area the OPC sits in. Maybe even blow gently through a straw to get toner out of tight corners. Make sure the narrow strip of glass that goes across the printer base under the OPC area is clean. Refit all parts and try again.

VitalStatistic63

Dec 22, 2007 | Brother MFC-9420CN All-In-One Laser...

Not finding what you are looking for?
Brother International Brother HL 5470DW Logo

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother International Office Equipment & Supplies Experts

k24674

Level 3 Expert

7993 Answers

Gil Shultz

Level 3 Expert

3368 Answers

Ron Baird

Level 2 Expert

118 Answers

Are you a Brother International Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...