Question about NEAT Receipts Mobile Scanner

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I want to disassemble neat scanner nm-1000

I stupidly scanned a sticky note! Needless to say the note is sticking inside my scanner. I'm trying to retrieve it, but there seems to be more than 3 screws holding it together and preventing me from dislodging the little yellow terror! Any help would be greatly appreciated, thanks.

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I plugged it in and all of the lights come on, but when I press scan, nothing feeds. I hear no mechanical noise like it is trying.


Troubleshooting Scanner Problems in NeatWorks for Windows

www.neat.com/.../troubleshooting-scanner-problems-in-neatworks/
Troubleshooting Scanner Problems in NeatWorks for Windows ... Plug the scannerback into the computer, start NeatWorks, and try scanning again.

NeatConnect Scanning Issues - The Neat Company

www.neat.com/helpcenter/neatconnect-scanning-issues/
My LED screen wont turn on? If this is the first time using the NeatConnect scannerand you are not using it with a computer, please confirm that the cord is ...

Download Neat Software' Activate Neat ' Neat Company

www.neat.com/helpcenter/download-neat-software/
If you are looking to download or activate Neat software for your scanner, visitneat.com/activatend for more information. ... Desktop Software (For Existing Users) ...

Support - The Neat Company

www.neat.com/support/
Neat's Smart Organization System desktop software. ... Fast and efficient scanners to help convert your paper mess into an organized digital filing system.

Jan 14, 2016 | NEAT Desk Desktop Scanner and Digital...

2 Answers

Neat receipt scans a black line through part of the page


That's all I got was a black strip. My solution was to get a new Neat Receipts mobile scanner. It works great and I didn't have to make any software changes. It was worth the price for a new one compared to all the hassles I had with the old one.

Mar 29, 2014 | NEAT Receipts Mobile Scanner

1 Answer

Blank scan with neat desktop scanner


Connect the scanner to a different computer.
If you get the same result, then the scanner is "dead".
It's moving the scanning-head, but not detecting (or not transmitting) any "non-base-line" information.

Either that, or you have changed the CONTRAST and/or BRIGHTNESS settings to "wash-out" the image -- like looking at a "cream" coloured piece of paper in bright sunlight -- it may look "white".

Feb 03, 2014 | The Neat Company NeatDesk Desktop Scanner...

1 Answer

Neat scanner


What is the model of the scanner. Note this could be a sensor issue AND YOU MAY END UP REPLACING THE UNIT.

Aug 31, 2013 | Computers & Internet

1 Answer

Error Processing ...


a note on this is scanner plugged into a power strip by chance?

most scanners prefer a direct connection(and the user manual usually does not state that) to the wall socket

give that a whirl and let me know how it works

might want to go to their website and grab drivers again and make sure it's got a clean set

May 22, 2012 | RTO Neat Receipts 00315 NeatDesk Desktop...

1 Answer

Black line on scans with neat receipts mobile scanner


Multiple lines appeared in every scan right after scanning a document from a credit card company that had those nasty adhesive strips used to attach credit cards.
First, I scanned multiple full pages to see if the problem would clear itself. After about 6 pages, I was able to identify the specific areas where the lines occurred on a document.
Next, I sprayed a tiny bit of glass cleaner (I used Sparkle glass cleaner, but I suspect any brand would work) onto an 8.5x11 sheet of plain paper in the area where the black lines appeared. NOTE: DO NOT SOAK THE PAPER, just get it damp.
Finally, I ran the dampened paper through the scanner. After each run, I would compare the result to the prior scan. As each streak was removed, I used a different piece of paper wetting only to address the remaining streaks.
After only a few runs, the streaks were gone (in my case).

Hope this helps!

May 14, 2012 | NEAT Receipts Mobile Scanner

1 Answer

Kodak i40 Scanner - paper jamming


First clean with a damp cloth, then try Isopropyl Alcohol. Dont use solvents. Check if papers are sticky. Stapled papers are 'sticky' even after removing staples. loosen them if required. Notmally rollers last 200,000 to 250,000 scans
S. Mohan, Chennai, India

Mar 17, 2009 | Kodak i40 Path-Through Scanner

1 Answer

Paper feeds through straight at first then scans crooked at the end


This could be because of unclean rollers. The scanner picks paper neat, but images is crooked. This is because paper is stuck on one side and the other side is contnuing on the other, giving it the skew. There may be something sticky on the roller, possibily a left over cellophane tape. Remove it and clean with Isoporpyl alcohol. Dont use solvents.
S. Mohan, Chennai, India

Oct 15, 2008 | Canon DR-2580C Path-Through Scanner

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