I stupidly scanned a sticky note! Needless to say the note is sticking inside my scanner. I'm trying to retrieve it, but there seems to be more than 3 screws holding it together and preventing me from dislodging the little yellow terror! Any help would be greatly appreciated, thanks.
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That's all I got was a black strip. My solution was to get a new Neat Receipts mobile scanner. It works great and I didn't have to make any software changes. It was worth the price for a new one compared to all the hassles I had with the old one.
Connect the scanner to a different computer.
If you get the same result, then the scanner is "dead".
It's moving the scanning-head, but not detecting (or not transmitting) any "non-base-line" information.
Either that, or you have changed the CONTRAST and/or BRIGHTNESS settings to "wash-out" the image -- like looking at a "cream" coloured piece of paper in bright sunlight -- it may look "white".
Multiple lines appeared in every scan right after scanning a document from a credit card company that had those nasty adhesive strips used to attach credit cards.
First, I scanned multiple full pages to see if the problem would clear itself. After about 6 pages, I was able to identify the specific areas where the lines occurred on a document.
Next, I sprayed a tiny bit of glass cleaner (I used Sparkle glass cleaner, but I suspect any brand would work) onto an 8.5x11 sheet of plain paper in the area where the black lines appeared. NOTE: DO NOT SOAK THE PAPER, just get it damp.
Finally, I ran the dampened paper through the scanner. After each run, I would compare the result to the prior scan. As each streak was removed, I used a different piece of paper wetting only to address the remaining streaks.
After only a few runs, the streaks were gone (in my case).
First clean with a damp cloth, then try Isopropyl Alcohol. Dont use solvents. Check if papers are sticky. Stapled papers are 'sticky' even after removing staples. loosen them if required. Notmally rollers last 200,000 to 250,000 scans
S. Mohan, Chennai, India
This could be because of unclean rollers. The scanner picks paper neat, but images is crooked. This is because paper is stuck on one side and the other side is contnuing on the other, giving it the skew. There may be something sticky on the roller, possibily a left over cellophane tape. Remove it and clean with Isoporpyl alcohol. Dont use solvents.
S. Mohan, Chennai, India