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On front-load washers, it can stand for "door error", meaning the main control board thinks the door is open. If the door is actually closed and the de error won't clear, the electric door lock could be shorted, giving a false signal to the main control board. On the Samsung top-loader, it means a "child lock error" has happened. On that washer, you will see "CL" or "DE", the washer will auto-drain and an alarm will sound. To clear the error, close the door, turn off the power, then turn it back on.
You have a communication error. 1. Is the loading door closed?No, close the door. Yes, go to step(2).2. Disconnect the plug from J2 on the Main Control Board and check forcontinuity between the pins in the plug. Open, check the door strike. If good,replace the door switch assembly. Closed, replace the Main Control Board.
As for the C0992 code that deals with a paper draw fault, looking at the control panel do you see a small wrench located at the left hand lower corner. Touch it , it will take you to another screen when there open and close the front door, if the code comes back you have problem with main draw.
The C0410 is a problem with the very, bright lite under the big glass is bad. try to reset, open the front door to your left is a small access plate open and press trouble reset, if the code comes back replace the exposure lamp.
C0010 code main motor fault, remove the fuse unit the hot part and check for broken gears check the section where it goes look in the back for broken gears, remove the drum assy. check for broken gears, open close the front door to reset, If it comes back get a new main motor and or main control board,
With the front door open look at the inside /right side about half way down . There should be a stub of plastic molded into the door . this should push a switch when teh door is closed. if not you may need to "extend" the stub somehow as to activate teh switch. I have a short piece of tubing over the stub to get about 1/8 inch of aditional length. Works great.
Clean the fuser unit thermistors and rhermofuses and enter in the service mode SP mode ,open the front door,turn OFF the main switch and unplugged the cord.Wait 10 seconds,plugged the cord and close the front door.Turn ON the main switch and make a copy.
C3451 Heat. Heater Trouble • The Heating Roller Thermistor/1 (TH1) and the
Heating Roller Thermistor/2 (TH3) fails to raise a
given degree of temperature even after the lapse
of a given period of time after the Heating Roller
Heater lamp/1 (H1) is turned ON.
• The detected temperature of the Heating Roller
Thermistor/1 (TH1) is lower for a given level of
degree than one of the Fusing Pressure Roller
Thermistor/1 (TH2) after the Front Door is opened
or closed, the Main Power Switch is turned ON or
TROUBLE RESET is implemented.
• The counter value of zero cross signal input is not
updated for a given period of time.
Functions • If the all troubles occur and the status would not be cleared by turning Main Power
Switch OFF and ON again, or opening and closing the front door, clear the status of
Use • To be used when the status would not be cleared by turning Main Power Switch OFF
and ON again, or opening and closing the front door in case of a trouble.
1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after
and check if the machine starts correctly.