Question about Motorola MC55A WLAN 802.11 A/B/G VGA SCREEN 2D DL IMAGER COLOR CAMERA WM 6.5 256MB/1GB NUMERIC KEY BLUETOOTH EXTENDED 1.5X 3600 MAH BATTERY

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My MC55A handheld is stuck on the white load up screen. I have tried a soft and hard reset, also leaving the battery out of over 48 hours and it still won't load properly. How can I fix this?

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Kristina

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Mark
Motorola Mobility Support

Posted on Jan 17, 2015

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Jum error 102 white screen


WHITS SCREEN DISPLAY.

hi,
there are two kinds of white screen in phone,
the first one is because of damage LCD (glass screen) ,
defective display driver (small chips that makes the display works)
and the other one is corrupted software...in damage lcd the phone will detected
by computer because its software is still working...so ,
the problem of your phone am sure is the second one ,
corrupted software....your phone needs to reprogram,and
need to go to the model of the phones care center to fix you problem...

Also you can try to reset the phone

There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.

1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.

This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.

2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.

As soon as the screen is no longer black - repeat the steps once again exactly as before.

This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.

3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.

Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.

Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.

Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.

Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.

A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.

Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry right here.

Hope this Tip helps. If so please do leave a vote for the solution.

Thanks.








i hope ,i will help you ,thanks for trusting fixya...


Aug 06, 2010 | RIM BlackBerry Bold 9700 Smartphone

4 Answers

My hand held connot hotsync with my P.C. A message comes up that there is a problem and the program has to close. I un installed the program and re installed it and the program continues. I have had...


This can be a problem between the connection of the PDA to the PC that's why the software cannot synch them so first thing that you can do is toi make sure that computer and pda are communicating fine if possible try a different cable to connect them, then if still have the same problem, best way is to use a different computer to sync your pda...

Hope that helps..........

Sep 04, 2008 | Computers & Internet

1 Answer

After a soft reset, my Palm TX becomes stuck on the "Palm Powered" screen. I have tried all of the resets, including the hard reset. The PDA does not respond to any of the resets. I can not turn the PDA...


You need to perform full reset which will erase all personal data and set everything to factory default. You need to press reset and power button to perform full reset.It will give you confirmation once you choose yes it will perform hard reset If issue persist you may disconnect and reconnect to internal battery

Aug 02, 2009 | Palm TX Handheld

1 Answer

When battery is installed the screen shows 4 even space bars...the top one red, then green, blue and white with the word "bootload v 0.24" in the red bar and "SD" in the green bar and its frozen there....


when battery is installed the screen shows 4 even space bars...the top one red, then green, blue and white with the word "bootload v 0.24" in the red bar and "SD" in the green bar and its frozen there. I've tried soft reset, system reset, and hard reset...nothing works.

Jul 18, 2009 | Palm Treo 650 Handheld

1 Answer

I just received a used palm tx. I am trying to connect to internet. Screen is titled Scan for Wi-Fi networks ...Would you like to turn the radio on now? I tap "yes" unit seems to turn off or maybe tries...


Do a hard reset, since you probably have someone elses data on it. This will clear it and set everything back to default.

Soft Reset

A soft reset tells your handheld to stop what it's doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen.

Use the reset tip tool (see below), or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.

Reset Tip Tool: On most PalmOS handhelds, the stylus that comes with your handheld has a reset tip inside. To use it, unscrew the barrel from the stylus quill.

Hard Reset
To perform a hard reset:
  1. Hold down the power button on the top of the handheld.
  2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
  3. Release the reset button.
  4. When the logo screen appears on the screen, release the power button.
  5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press the upper half of the scroll button on the front panel of the handheld to complete the hard reset and display the Digitizer screen.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 03, 2009 | Palm TX Handheld

5 Answers

Wont get off tmobile shadow white screen...


the "soft buttons are right below the screen hold both down then turn on the phone this will make the phone ask if you want to reset to default so try removing the batt first as this it the last resort you will lose all changes made to the phone except mem card and sim card stored items worked on my shadow fine good luck peeps

Mar 02, 2009 | HTC Shadow Smartphone

1 Answer

Need a phone reset


Part 1
Soft Reset


A soft reset tells your handheld to stop what it's doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen.

Use the reset tip tool (see below), or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.

Reset Tip Tool: On most PalmOS handhelds, the stylus that comes with your handheld has a reset tip inside. To use it, unscrew the barrel from the stylus quill.

Double-Soft Reset

If your device doesn't seem to want to power up after a soft reset, and you've checked the other obvious solutions (fresh batteries, power button, contrast wheel, contrast button) you may want to try the 'Double-Soft Reset'. Simply perform a soft reset as directed above, but press the reset button twice in quick succession.


Warm Reset

A warm reset bypasses any system extensions (such as HackMaster hacks, OS patches, Alarm settings, etc) that are loaded on your handheld. Sometimes a damaged third-party application will try to respond to a reset but will fail and cause the handheld to 'hang'. Using a warm reset, you can start the handheld, then delete the damaged application before it has a chance to try to run again. After deleting the application, follow with a soft reset to start up the handheld normally.

To perform a warm reset:
  1. Press and hold the upper half of the scroll button on your handheld.
  2. Using the reset tip tool (or a similar object without a sharp tip), gently press the reset button inside the hole on the back panel of your handheld.
  3. When the Palm Computing Platform logo appears on the screen, release the scroll button.

If you're not sure which application is damaged, you can use a tool like ResetEmu in conjunction with a warm reset to help pinpoint the offending application.

Hard Reset

With a hard reset, all records and entries stored in your handheld are erased, except for the default or specimen databases predefined by the manufacturer (but see Extended Hard Reset below). Formats Preferences and other settings are restored to their factory default settings. You can restore any data previously synchronized with your computer during the next HotSync operation. If you're running OS 3.1 or earlier, and you're not using a third-party backup utility like BackupBuddy, you may need to reinstall your third-party applications.

Never perform a hard reset unless a soft or warm reset does not solve your problem.

To perform a hard reset:
  1. Hold down the power button on the front panel of the handheld.
  2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
  3. Release the reset button.
  4. When the logo screen appears on the screen, release the power button.
  5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press the upper half of the scroll button on the front panel of the handheld to complete the hard reset and display the Digitizer screen.
Pressing any other button instead of the upper half of the scroll button will perform a soft reset.

Extended Hard Reset

An Extended Hard Reset will completely erase your handheld, and will also bypass the creation of some default databases.

This differs from a normal hard reset, which will automatically create the databases for the built-in applications, and will insert some specimen records into those databases: numbers for Accessories and Technical Support will be created in your Address database, a registration reminder will be created in your ToDo database, and several helpful memos will be created in your Memo database.

In addition, a normal hard reset will also create a Network database with some default Network profiles for your Network panel in Prefs, and a file of several default MIDI alarm sounds will be created.

If you have the Notepad application, a normal hard reset ensures a sample note will appear on your NotePad, and if you have the Mail application, an email message from 'Mail Help' will be automatically inserted in your handheld Inbox.

An Extended Hard Reset will ensure that all of these startup files are not created.

If you decide to perform an Extended Hard Reset and install one or more third-party applications that expect to see the built-in databases present, you may encounter an error. For this reason, it's suggested that after an Extended Hard Reset, you run each of the built-in applications (Datebook, Address, ToDo, Memo, and if installed, NotePad and Mail) at least once to ensure empty built-in databases are created.

After an Extended Hard Reset, you will not be able to select alternate alarm sounds for Datebook alarms, but the default alarm sound will still be heard for appointments with alarms set.

To perform an Extended Hard Reset:
  1. Hold down the power button on the front panel of the handheld.
  2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
  3. Release the reset button.
  4. When the logo screen appears on the screen, release the power button.
  5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press and hold the upper half of the scroll button on the front panel of the handheld.
  6. While still holding down the scroll button, press, in any order, the Datebook button, the Address button, the ToDo button, and the Note/Memo button.
  7. Release the scroll button, to to complete the hard reset and display the Digitizer screen.
Pressing some but not all the buttons while holding the scroll key will result in a normal soft reset. Pressing no buttons while holding the scroll key will result in a normal hard reset.

Feb 18, 2009 | Palm Treo 650 Handheld

1 Answer

BlackBerry 8700c Hang-up


Try to take the battery first and leave it for 3 hours and put it back again,and try to check if the screen respond in tapping if still not working then do some reset procedure...

Soft Reset

A soft reset tells your handheld to stop what it's doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen.

Use the reset tip tool (see below), or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your palm handheld.

Reset Tip Tool: On most PalmOS handhelds, the stylus that comes with your handheld has a reset tip inside. To use it, unscrew the barrel from the stylus quill.

Double-Soft Reset

If your device doesn't seem to want to power up after a soft reset, and you've checked the other obvious solutions (fresh batteries, power button, contrast wheel, contrast button) you may want to try the 'Double-Soft Reset'. Simply perform a soft reset as directed above, but press the reset button twice in quick succession.


Warm Reset

A warm reset bypasses any system extensions (such as HackMaster hacks, OS patches, Alarm settings, etc) that are loaded on your handheld. Sometimes a damaged third-party application will try to respond to a reset but will fail and cause the handheld to 'hang'. Using a warm reset, you can start the handheld, then delete the damaged application before it has a chance to try to run again. After deleting the application, follow with a soft reset to start up the handheld normally.

To perform a warm reset:
  1. Press and hold the upper half of the scroll button on your handheld.
  2. Using the reset tip tool (or a similar object without a sharp tip), gently press the reset button inside the hole on the back panel of your handheld.
  3. When the Palm Computing Platform logo appears on the screen, release the scroll button.

If you're not sure which application is damaged, you can use a tool like ResetEmu in conjunction with a warm reset to help pinpoint the offending application.

Hard Reset

With a hard reset, all records and entries stored in your handheld are erased, except for the default or specimen databases predefined by the manufacturer (but see Extended Hard Reset below). Formats Preferences and other settings are restored to their factory default settings. You can restore any data previously synchronized with your computer during the next HotSync operation. If you're running OS 3.1 or earlier, and you're not using a third-party backup utility like BackupBuddy, you may need to reinstall your third-party applications.

Never perform a hard reset unless a soft or warm reset does not solve your problem.

To perform a hard reset:
  1. Hold down the power button on the front panel of the handheld.
  2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
  3. Release the reset button.
  4. When the logo screen appears on the screen, release the power button.
  5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press the upper half of the scroll button on the front panel of the handheld to complete the hard reset and display the Digitizer screen.
Pressing any other button instead of the upper half of the scroll button will perform a soft reset.

Extended Hard Reset

An Extended Hard Reset will completely erase your handheld, and will also bypass the creation of some default databases.

This differs from a normal hard reset, which will automatically create the databases for the built-in applications, and will insert some specimen records into those databases: numbers for Accessories and Technical Support will be created in your Address database, a registration reminder will be created in your ToDo database, and several helpful memos will be created in your Memo database.

In addition, a normal hard reset will also create a Network database with some default Network profiles for your Network panel in Prefs, and a file of several default MIDI alarm sounds will be created.

If you have the Notepad application, a normal hard reset ensures a sample note will appear on your NotePad, and if you have the Mail application, an email message from 'Mail Help' will be automatically inserted in your handheld Inbox.

An Extended Hard Reset will ensure that all of these startup files are not created.

If you decide to perform an Extended Hard Reset and install one or more third-party applications that expect to see the built-in databases present, you may encounter an error. For this reason, it's suggested that after an Extended Hard Reset, you run each of the built-in applications (Datebook, Address, ToDo, Memo, and if installed, NotePad and Mail) at least once to ensure empty built-in databases are created.

After an Extended Hard Reset, you will not be able to select alternate alarm sounds for Datebook alarms, but the default alarm sound will still be heard for appointments with alarms set.

To perform an Extended Hard Reset:
  1. Hold down the power button on the front panel of the handheld.
  2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
  3. Release the reset button.
  4. When the logo screen appears on the screen, release the power button.
  5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press and hold the upper half of the scroll button on the front panel of the handheld.
  6. While still holding down the scroll button, press, in any order, the Datebook button, the Address button, the ToDo button, and the Note/Memo button.
  7. Release the scroll button, to to complete the hard reset and display the Digitizer screen.
Pressing some but not all the buttons while holding the scroll key will result in a normal soft reset. Pressing no buttons while holding the scroll key will result in a normal hard reset.

Hope this may help;

Regards,
VOTIT


DON'T FORGET TO RATE;

Sep 04, 2008 | RIM BlackBerry 8700g Smartphone

1 Answer

My e2 frozen on the palm powered logo


Okay here it goes, your going to want to leave it on for however many hours it takes to completely drain the battery then you're going to want to recharge it back to normal charge, and try restarting it again. This will delete completely anything that is keeping it from restarting properly. If you did open up the machine without following "antistatic procedure" you may have fried a component on the board and then your in trouble
you'll need to salvage a board from another tungsten and put it back in your PDA and hope you put it back together right

May 28, 2008 | Palm Tungsten E2 Handheld

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