My name is Mike; I am a service technician for ICON Health & Fitness, the manufacture of the machine mentioned. While my comments on your problem are geared generally to assist, you are welcome to call our customer service line at 18009993756 for specific instructions if needed.
The first thing to do with any incline problems with a treadmill is run “calibration.” Calibration restores all settings (including the incline sensor in this case) to the factory specs. Instructions to run calibration on your individual machine are taped on the underside of the motor hood. See your manual for removal of the hood. While each machine has specific calibration instructions most new models made by ICON will have similar steps to doing it.
To calibrate the incline you will need to press and hold the Stop and Speed + buttons while inserting the safety key or magnet. Then let go of the buttons. This will enter calibration level 1 which lists some machine information and a console memory test. Press the Stop button 1 time. This will enter level 2 of calibration. To calibrate the incline you can press either incline buttons (either the up or down arrows) and your incline should go all the way up and then all the way down. If this works then take the safety key or magnet out; turn the power off, and unplug it for several minutes. (On a side not you will want to turn the power off and unplug your machine whenever you’re not using it.)
If this does not fix the problem then it can be more complicated depending on the model and motor involved. It can range from the console not sending a signal to a loose wire or jammed motor. If this didn’t fix the problem then I would recommend calling in for further assistance.
ICON Health & Fitness
Mar 24, 2009 |
Nordic Track NordicTrack Treadmill, A2550