How to stop the extension from ringing if the outside caller hangs up before call is answered.

The CS6114-11 isn't an answering machine. It will ring until you answer, an answering machine or voicemail system picks up, or the caller hangs up.

To change the ring count on your answering machine, consult its documentation. If you require further assistance, please add a comment to this question and identify the answering machine or voicemail system.

The CS6719-16 isn't an answering machine. It will ring until someone answers, some other answering machine picks up, or the caller hangs up.

If you want to change the number of rings before an answering machine picks up, please reply to this post and specify the answering machine.

WHAT TYPE OF PHONE SYSTEM IS THIS YOU ARE USING? USUALY YOU PRESS THE A SWITCH HOOK FOR A SECOND DIAL TONE DIAL THE XTENSION ,WHEN IT STARTS TO RING YOU MAY PRESS TRANSFER ,OR WAIT FOR THE PERSON YOU ARE TRANSFERING TO ANSWER THAN ANNOUNCE THE CALLER THAT HANG UP. IF THERE IS A PBX INVOLVED YOU MAY USE A INTERFACE TO PROGRAM THE SECOND LINE ON YOUR TELEPHONE. HAVE THE I T PERSON CLEAR THE CASH.

you can contact the mobile service provider..........

you have to call reroute the phone to voicemail

There are a couple of ways. The easiest one is to use the Panasonic voice mail system which has an auto attendant built-in. It can be programmed to answer incoming calls, play a menu and let the caller dial extensions or ring the operator. If no one answers, it can take messages and provide the voice mail for the system. The TVA system has a LAN card that can send voice mail to email. It's optional in the TVA-50 and included in the 200.

Carl

The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines

For each button pressed, a display similar to the following appears:

Automatic Line Selection

5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

The gray clicker switch is broken. Send the phone in to get repaired.

It's pretty straightforward. You pick a spare button, dial FEAT 00 press the blank button (with a light) and press FEAT 01. There are considerations that I'll reproduce here.

Do Not Disturb (F01) 8
Use this feature to be able to press a programmed button to prevent incoming calls for the
extension from ringing (lights still flash). When Do Not Disturb is on, outside callers hear ringing
while inside callers hear a busy signal. You should use Do Not Disturb only if someone answers
outside calls for your extension when you do not answer them.
Considerations 8
■ Do Not Disturb is available only on system telephones.
■ Do Not Disturb requires a button with lights. When the Do Not Disturb feature is on, the light
is also on, indicating that the telephone will not ring.
■ Use Do Not Disturb when you do not want the auto attendant or the voice messaging system
to transfer calls to you.
■ Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to
the Hunt Group will skip your extension and ring immediately at the next available extension
in the group.
■ To avoid missing calls when Do Not Disturb is not needed, turn it off.
■ If Do Not Disturb is active at a doorphone alert extension, the person at the doorphone hears
signaling, but the alert extension is not signaled.
■ Unanswered calls that are transferred from an extension with Do Not Disturb active ring at
that extension if they transfer return.
■ Extensions with Do Not Disturb activated do not receive Caller ID information, unless the call
is answered.
■ Users with Automatic VMS Cover Assigned or with VMS Cover turned on can activate Do
Not Disturb to Send All Calls immediately to their voice mailbox.
■ Users with Call Coverage turned on can activate Do Not Disturb to Send All Calls
immediately to the covering extension.
■ You cannot use Call Screening (F25) when Do Not Disturb is turned on.

Carl

http://dstech1.com/programming-line-ringing/


Partner, all releases. Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:

1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
   • Immediate Ring - on steady
   • Delayed Ring - flashes slowly
   • No Ring - flutters quickly
3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
4. Continue programming or exit programming mode.