Question about Samsung Bixolon SRP-350 Plus Thermal Printer

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Bixolon receipt printer printing very light

Is there any thing to clean so it prints darker again. It's 4 years old. Thanks

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: hi clp cyan not printing properly

if its still under warranty ull be fine

Posted on Jul 26, 2008

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SOURCE: printing area calibration problem

mising my driver cd

Posted on Jul 28, 2008

  • 2 Answers

SOURCE: PROBLEMS PRINTING

Hi Anabel,
I've heard of this kinds of issue in cases where an adaptor cable (usb-serial, usb-parallel) causes this. But if this isnt you perhaps you can try reloading the printer's newest driver.

Posted on Feb 06, 2009

  • 1 Answer

SOURCE: Only prints in black have a bad quality

To clean the developer blades, look to this link. http://losingambition.com/clp300imagefix/ It describes how to clean them. It only takes a few minutes to do once you get the developers out of the unit. Just be careful when you clean the edge of the blades. You need to make sure that the residue is completely removed from the edge. Also be sure that when you reinstall the blade that the little foam does not get trapped below the blade. Otherwise when you print the side where the blade is not properly installed will have too much color.

If you are afraid of messing your printer up, then you need to buy a new imaging unit. They go around $100.

Posted on Apr 26, 2009

  • 1 Answer

SOURCE: This is a problem with ALL bixolon srp-350

i dint get print impresion for printer srp 350 puls

Posted on Apr 11, 2011

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Hi, this printer has stopped cutting automatically. It will cut doing the print test but then will not when info is sent to it?


It sounds like that the thermal printer is not set as the default printer, in printer settings set the thermal printer as the default printer & then print something if the auto cut works then problem solved other wise it could be a problem with the printer or a major bug in the software.

Jun 15, 2015 | BIXOLON SRP350 Thermal Receipt Printer USB...

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My bixolon SRP 350PLUSII is double printing one receipt, please help me how to solve it


There is no option that I know of, on the printer to do this. I suspect this is an option in the pos software that you are using. If you are using windows try doing a test print to the srp350ii from the printers in control panel and see if it prints once. I am pretty sure it will and that will prove that it is something in the software itself.

Oct 25, 2012 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

I have a SRP350 thermal printer that prints faint, is there a setting that makes it print dark? Thank you


The printer has some dipswitches under the panel on the bottom of the printer. Dipswitch 2-5 needs to be OFF and dipswitch 2-6 needs to be ON for darkest print. Default is medium. This printer is 180dpi so recommend using double size characters for darkest printing.

Aug 24, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

Please help with the following: Printer BIXOLON SRP 350 IG When I turn it on Power light: Green Error light: Red Paper light: Red The printer "beep ... beep" continously


Looks like you'll have to contact Samsung http://www.samsungminiprinters.com

The operators manual does not give any indication about what to look for if the error light is on.

Here's what the manual states about the paper light:
This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.

Jul 18, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

The problem I'm having is that the printer prints partially when printing receipts. Most of the numbers are un-readable.


You could try cleaning the thermal head (the black shiny thing inside the lid that does the printing) with some isopropyl alcohol and a cotton bud. Failing that, it might need a thermal head replacement. Or you could also try printing in a larger font (if this is possible in your pos system).

Mar 20, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

I have bixolon srp 350 for my restarant when i give print command from register it always comes in queue with showing error. i done all softaware re installation and self test for printer everything works...


hello, im trying to send a print to my BIXOLON SRP350 Thermal printer by java codes. but java can't use the all the page width, what should i do to use all of the page width ?

Feb 20, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

Why won't my Bixolong SRP-275 print the second copy of the receipt? It only printers the first copy, and the second copy is faint at best. thanks,


So it is printing the second copy, just faint? If everything is set correctly in your pos system in regards to fonts, etc, then unfortunately that sounds like a hardware problem. It could possibly be the power supply failing not supply enough current to drive the thermal head, or a main board problem, or even the thermal head might be failing. You could try cleaning the thermal head (black shiny thing you can see when you lift lid up) with isopropyl alcohol. Failing that you need a tech.

Feb 04, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

I have replaced a posiflex receipt printer with a Problem with the POS X BIXOLON Samsung Kps SRP350 Thermal Receipt Serial Drk Gray Ac Printer I have replaced a posiflex receipt printer with a bixolon...


If the print test works, then that rules out cables, etc. Definitely sounds like a comm setting issue. The most common problem with swapping serial printers is incorrect baud rate. Is that winpos from quest in Aus? I think they might use 9600 baud. You change the printer baud rate using the dipswitches under the panel on the bottom of the printer.

Jan 03, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

When I first print a page of text, it comes out all faded--like when the cartridge is empty, even though I just had the cartridge refilled. When I print the same page again, the text becomes a little...


Ok two things here, the slides need wiping with a cloth, even use a small amount of sewing machine oil on cloth ( SMALL AMOUNT I SAID) then run the machine in cleaning mode and also check the print mode this is in the printer queue module under tools or maintenace.

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1 Answer

Samsung bixolon SRP350plus is printing hazy


Thermal heads wear out over time as the paper grates down the thermal head. You'll get to a point where the only thing you can do is to replace the head. Contact the manufacturer or service centers to where you can buy one

Apr 13, 2009 | POS X BIXOLON Samsung Kps SRP350 Thermal...

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