Question about HP Laserjet P3015X Printer

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Hp 3015 tray 3 open

New model, I put the tray coorectly, but into the display appear message" Tray 3 open" but the tray is close, full of paper, and with the slide back and lateral ok. Why??

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6 Suggested Answers

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Posted on Jan 02, 2017

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ThePhantom
  • 6 Answers

SOURCE: Tray 3 open or Empty

While tray 3 is detachable, when I remove it from my 2430dtn the printer won't display tray 3 options in any menus, so it looks like your printer recognizes that it is there.

The micro-switches that detect "open drawer" or "no paper" in tray 3 may be malfunctioning or the electrical connector built into the top of tray 3 may need cleaning.

(or, tray 3 may be out of paper <wink>)

Posted on Dec 11, 2007

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  • 323 Answers

SOURCE: Can't Print

HP Paper Feed Cleaning Kit - Clean the Paper Feed Rollers with the HP Paper Feed Cleaning Kit in Windows XP and 2000

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00754199&lc=en&cc=us&dlc=en&product=439488&rule=584&lang=en

ou may not have the paper width set snug to the paper to feed correctly.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00553862&lc=en&cc=us&dlc=en&product=439488&rule=584&lang=en

Consult http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00601439&cc=us&lc=en&dlc=en&product=439488 regarding "out of paper" errors Paper cleaning kit is included in this article.

Posted on Apr 19, 2008

  • 47 Answers

SOURCE: HP LaserJet 2430dtn - "Tray 2 open or empty"

This model have an issue with the level indicator, take out the tray casette and shake it a little. You see it from the front, the level get stucked sometimes, indicating that there is no paper loaded, even if the casette is full.

Posted on Nov 05, 2008

  • 1 Answer

SOURCE: Printer will not print

I had the same problem and to fix it there was a blue tray I had to pull out (the tray for the photopaper). Once it was pulled out so it was about flush with grey part beside it, the printer worked again. (The photopaper tray is just above where you put the regular paper.)

Posted on Mar 26, 2009

  • 240 Answers

SOURCE: default paper tray selection for HP LaserJet 4200tn

1) When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an “autoselect” process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/size.

2) If paper is loaded in tray 1 and tray 1 is set "TRAY 1 TYPE=ANY" and "TRAY 1 SIZE=ANY" on the
Paper Handling menu, the printer will always pull paper from tray 1 first.

Posted on Dec 10, 2009

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1 Answer

My HP laserjet 3015 puts thick dark line down the copy


Put paper in the manual feed tray(tray 1). Print something. When the paper gets about 1/2 way into the printer, open the top cover. Pull out the toner. Look down at the paper in the printer. Do you see a thick dark line? Replace the toner. No thick dark line, check the fuser for damage.

Jul 21, 2011 | HP LaserJet 3015 All-In-One Printer

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HP 3005dn Printer Tray 1 paper jam error


If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
Soln.
For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

For message 3.0 PAPER JAM [LOCATION]
means
A non-specific paper jam occurred.
Soln
1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

Nov 26, 2010 | HP LaserJet P3005n Printer

1 Answer

HP Laser 3015 Printer - When I try to print the message says' Add paper to the tray. The tray has the paper


try pushing the paper a bit.

may be the paper are not in the right position.

or last ur sensor has some fault but i think it is just the paper are not in the right position, flaten the papers and slide them back in to the tray, and push the papers in a bit

good day

Jun 05, 2010 | HP LaserJet 3015 All-In-One Printer

1 Answer

No Print Cartridge error is displayed. I've tried two cartridges and the reading is the same.


Follow these steps:
  1. Remove all paper from the input tray.
  2. Open and close the door.
  3. Reinsert the paper into the input tray.
  4. Powercycle (turn off and back on) the printer.

Feb 02, 2010 | HP LaserJet 3015 All-In-One Printer

1 Answer

My HP laserjet 3015 says ''check cartridge'' and ''check paper tray''. The cartridge it's new, an it has paper in the tray. What's the problem ?


The printer had a lot of "dirt" in the paper tray, and after i clean it up, everithyng worked fine again.

Best regards to all...     (sorry for my english)

Dec 07, 2009 | HP LaserJet 3015 All-In-One Printer

2 Answers

Hp laserjet 8150. i have a problem, tray 3 empty, always but have paper in tray 3


CAUSE: This error message indicates the paper present sensor flag in one of the trays does not detect paper in the tray. This could be caused by one of the following:
  • A broken sensor flag
  • The tray paper guides being set too close and restricting the paper from being pulled
  • The tray is not lifting
SOLUTION: Follow the steps below to determine the cause of a false TRAY X EMPTY message. Tray 2 empty
  1. Verify there is paper in the tray.
  2. Open the duplex unit access door just above Tray 2 on the front of the printer.
  3. Check the black-paper present flag by looking in through the duplex access door.
  4. Open and close Tray 2 and observe the tray lifting looking through the duplex unit access door.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray, if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 3 empty
  1. Verify there is paper in the tray.
  2. Remove Tray 2.
  3. Open and close Tray 3 and verify it lifts by observing through the Tray 2 cavity.
The tray lifts but the error is still present
  1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
  2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
  3. Try another known good tray if available.
The tray does not lift and the error is still present
  1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
  2. Try another known good tray if available.
Tray 4 empty
  1. Verify there is paper in the tray
  2. Open Tray 4 and check for an extra **** of paper stored on the left side of the tray. This can cause the tray to stall while lifting and result in a tray empty message.
  3. Defeat the interlock in the vertical transfer unit (VTU). Open and close Tray 4 and watch the tray lift through the VTU door on the lower-right side of the printer.
    NOTE: Follow troubleshooting steps for Trays 2 and 3 when working with the 2 X 500 sheet-input tray.
The tray lifts but the error is still present
  1. Check the tray guides to ensure the guides are seated corrected and are in the correct slots for the paper size in the tray.
  2. Inspect the paper present sensor for damage.
  3. Check for any broken plastic pieces in the tray that may be a broken sensor flag.
The tray does not lift and the error is still present Defeat the VTU interlock on the right side of Tray 4. Open and close Tray 4 and observe the tray lifting.

Nov 25, 2009 | HP LaserJet 8150n Printer

2 Answers

HP LaserJet 2430dtn - "Tray 2 open or empty"


1-Is the paper set correctly in the tray? if you have Letter paper in it make sure the guides are snug against it

2-Check the lever inside the tray, remove the tray and look at the tires there should be a lever that you ca move freely that is the paper sensor

Oct 10, 2008 | HP LaserJet 2430dtn Printer

1 Answer

Tray 3 open or Empty


While tray 3 is detachable, when I remove it from my 2430dtn the printer won't display tray 3 options in any menus, so it looks like your printer recognizes that it is there.

The micro-switches that detect "open drawer" or "no paper" in tray 3 may be malfunctioning or the electrical connector built into the top of tray 3 may need cleaning.

(or, tray 3 may be out of paper <wink>)

Nov 19, 2007 | HP LaserJet 2430dtn Printer

12 Answers

No print catridge


The solution above worked on my printer, without power cycling.
1. Remove all paper from the input tray.
2. Open and close the door.
3. Reinsert the paper into the input tray.

Thanks,

Ilyas

Nov 14, 2007 | HP LaserJet 3050 All-In-One Printer

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