Question about Brother MFC-3360C All-In-One InkJet Printer

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To repair trouble shooting error

My printer is giving clean unable c trouble shooting and routine maintanance chapter 46 error on printer while switching on

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Posted on Jan 02, 2017

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  • 742 Answers

SOURCE: "Unable to clean see trouble shooting and routine maintenance"

you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:

Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.


1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)

Posted on Jul 11, 2009

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SOURCE: clean unable 46, See Trouble shooting and routine

Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

Posted on Mar 26, 2010

Joed911
  • 4338 Answers

SOURCE: CLEAN UNABLE 46 it says :"SEE

Follow the steps in thi Brother document:

http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/000500/000065/faq000565_000.html?reg=eu&c=eu_ot&lang=en&prod=fax1840c_all


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Posted on Dec 29, 2010

Joed911
  • 4338 Answers

SOURCE: brother 165c clean unable 46, See Trouble shooting

Error 46 on Brother printers The printer must be reset:

  • Press menu then*2864 within 2 seconds and press 80.
  • Keep pressing black/mono start button until screen displays 'purge count'.
  • Press 2783 to reset purge count.
  • Press stop/exit key
  • Press 99
  • The printer should return to normal
OR Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Posted on Feb 12, 2011

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1 Answer

"clean unable 46 " and see troubleshooting and routine maintenance chapter in users guide.


HI Gail,
Please watch this brother problem related video and solve your problem.

Still having Problem Then follow Us For Brother Printer Support

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Dcp-165c clean unable trouble shooting and routine maintenance chapter in user's guide 46


for non fax models ie I have DCP 165C you say press ...... press up arrow four times then press 8 then 0 etc ... but I have no numbers to press!

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CLEAN UNABLE 46 it says :"SEE


Follow the steps in thi Brother document:

http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/000500/000065/faq000565_000.html?reg=eu&c=eu_ot&lang=en&prod=fax1840c_all


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 29, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

My printer say "Unable to clean See trouble


you can download the user guide in english language from this link: http://welcome.solutions.brother.com/BSC/Public/files/dlf/doc000222/Mini2LowBase_UkEngUsr.pdf for the error enable to claen see page 11-4

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The machine has a mechanical problem or a foregn obstacle, such as ripped paper.
unplug electric cord and power on with your finger on MENU button, till you see "MAINTENANCE"
on screen, then release MENU button and dial 82
so you see something like
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which error there is?

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1 Answer

Clean unable 46, See Trouble shooting and routine


When you are doing cleaning process many times, You Purge Countergets overflown, You need to be reset the same by some technical rest code required. By pressing - menu -start - menu , Just go in reset counte and reset the same

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6 Answers

Clean unable 46, See Trouble shooting and routine maintenance chapter in User's Guide.


Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

Mar 20, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Trouble shooting and routine maintenance


46 means the ink absorber box is full, it only costs around $10.00 to replace but you need to get into service mode to reset the counter. I'm not allowed to give out that info...

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3 Answers

Will not print


You have a major error, probally head stuffed error 41, to find out your error press menu starte and up 4 times, this may show error if not then input 82 set, error will display.

Post back if need more info
S.

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