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I just got my wife a used Garmin c530, when the unit arrived, it would power up through stage one, then powered off / screen went black after it tried to load the maps. I don't have a house charger for it, so I took it with me to work - about a 45 min car ride. I left it off and plugged into the charger alll of the way in. Now it turns on, but does not get to the map stage before shutting down / going black. I plugged it into my computer at work - I can look and see that there are files on the GPS, and the screen on the GPS shows the computer connection icon - but I can not do anything else with it. I tried to access the files throught the computer to make sure that it is not corrupted, but they would not open.
The problem is with the battery, DC will not fully charge the battery to its required capicty to work. You need an AC charger and to charge it fully ( 10 hrs Max) and then try it. It needs a lot of power to drive the screen and connect to satellites. Invest in an AC charger and all should work properly
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There is a problem in either the power supply or amplifier output stages. The unit is programmed to shut down in such an event to protect other circuitry.
Using a schematic see if you can isolate the power going to the output stages. If unit stays on then the anomaly is in power amp stages. If it still shuts off problemo is in power supply - check diodes and capacitors.
I just purchased my c530 a couple of days ago and had been loving it. I had added some custom POI's to my sd card using POI loader version 2.4.0 and that had worked fine. Then the other day I tried to load some new custom POI's, but POI loader got hung up and froze. After disconnecting the c530, I restarted it. After it started, a screen came up that said "No detailed maps found that support routing. The Streetpilot cannot be used without them." I contacted garmin, here is the site for contact info since I am unsure where you are. http://www.garmin.com/garmin/cms/site/us/support/supportcontactand the tech support at Garmin. They said that somehow the files on my c530 must have gotten corrupted. The person I talked to at Garmin was very friendly and walked me through several things trying to get my unit to work. He was very apologetic and said that this should not have happened. He told me I would have to return it and get a replacement. Sorry Hope this helped.
This problem only comes up when the battery is not properly charged, therefore not being able to power up the gps beyond the loading map page. Try to reset the unit by holding the power button for about 15 seconds, it will restart the unit, once it restarts it, check if it will get pass the loading map page. Then you try to back up the software on a computer, format it and restore the software back on the unit. If that does not help, then you carry out the following tests.
Try to charge the gps device
for about 2 hours then try to turn it on. If it does not come on, then
it means the battery did not get charged. That can be a problem from
either the battery or the charger or the charging port.
First
test the battery by fixing it in another gps and charging it for about 2
hours then turn it on. If it powers on the gps, then it means the
battery is okay, but if it does not turn it on, then it means the
battery is weak and cannot hold a charge and the solution is for you to
replace the battery.
Next you test the charger by trying it out
on another gps device, if it turns it on, then it means the charger is
intact but if it does not turn it on, then the fault is from the
charger.
Finally, test the gps itself by trying to charge in by
connecting it to the computer using the USB cable, then you turn it on,
if it does not come on, then it means there is a problem with the
connection port or there is an internal problem or something with the
unit.
There is a Master Reset procedure, but you would lose all of your favorites if you did it. To do a Master Reset, turn the unit off. Press and hold the on button and the bottom right of the screen at the same time. Release the on button when the unit comes on and asks if you want to do a Master Reset. Again, this will ERASE ALL OF YOUR FAVORITES.
Have a c530 I purchased 11/2006. In 12/2006 had 3 instances where I shut unit off and it would not turn on. Garmin had me do resets which did nothing. Had to leave unit to discharge for 3 days, then plugged in USB and it powered up and was fine (for a week or so). They gave me a new unit and at the same time a system software upgrade was available. The c530 was perfect through all of 2007. Then in Jan 2008, the same failures occurred 3 times. I discharged it 3 times and it now works, but for how long? My advice is to get anoher model. I have 5, c330's for over a year and they have had 100% reliability. l
My Garmin c350 has a green screen after trying to update it for the first time and my computer will not read that it is connected.
It will not shut off after holding the power button down for 3 minutes
According to technical support, the "glitch" has been fixed with the latest web updater on the Garmin site. In the meantime, you will need to leave the unit unplugged for upto 48 hours to allow the battery die and the unit to get out of its "hang up". Once the battery is completely dead, plug the GPS into a computer (USB) and it should come back to life. Then do the update.
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