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Will not reset

Red light indicator stays on

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Try the place that you bought it. They may have the supplier / manufacturer information of where you can get parts from.

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Not an answer, but a note to say this same thing has just happened with mine in Sydney. Its only three months old. I have contacted Deals Direct, and they don't have any repair options. They won't replace it becuase they model they have in stock is a newer one to the one I have, so a return seems to be the only option. Pity, because I loved this thing. It really made ironing easier.

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If it were left on its possible that the element that heats the water has burned out think blown light bulb have your Mr Test it with a ohm meter to see if the circuit is open

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