Question about Neato XV11 Vacuum
My Neato had been cleaning and appeared to have stopped under a table. I was gone for the weekend and found it when I returned. The green light was on, but it was completely unresponsive. I put it on the charger and it is still unresponsive 2 days later. What is wrong with it?
Posted by Anonymous on
Mine was doing same thing. was working flipped upside down to replace the rubber blades then nothing.Display dark only it has green led around orange button. Unplugging batteries didn't help.pressing buttons nothing. holding buttons down nothing. Found this on another site. Connect the vac to your computer and place it on charger at same time. Press and hold the orange button for about 10 sec. or so. it should turn of the LED then let up and repress button. vac should then reboot. Unplug computer. Wouldn't hurt at this time to tell it you put in "New Batteries" but first remove any scheduled cleaning days to clear its memory. After doing the New battery, reset the schedule and let it charge. After that it maybe a good time to check your program version and update it from the Neato web site to the newest update. The newest update does wonders for the battery run time issues.
Posted on May 03, 2015
Did you ever get an answer? My Neato is doing the same thing. Solid green light but unresponsive.
Posted on Nov 19, 2014
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Posted on Jan 02, 2017
this link is for the manual may help you..
Posted on Dec 08, 2012
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