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Which driver did you try to install?
Try this one;
http://www.treiberupdate.de/treiber-download/download-159429-treiber-Hanshing-HS308.html
Click halfway down where it says "treiber download" - sorry website is in German - the driver itself once downloaded is all in English.
If you still need to contact Hanshing, you can email them from this link;
http://www.hanshing.com/
click on "contact us" at the top right
Hope this helps :)
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