Question about Verbatim Ac500gb 500gb Usb 2.0 2.5 External Hard Drive black AC500GB

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Computer does not identify it

The light comes on on the hard drive and i can hear it running, my computer acknowledges something is plugged in (makes sound), but it will not come up as anything has been plugged in, i have tried this on many computers and tried different cables too

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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pankaj_dic
  • 1250 Answers

SOURCE: my hard drive is not working

check it on some different system if the problem persists then its the problem of your drive, if its under warranty claim it

Posted on Nov 08, 2008

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  • 1 Answer

SOURCE: external hard drive doesn't respond

Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

Posted on Apr 10, 2009

  • 733 Answers

SOURCE: my external hard drive doesnt show up on my

check to make sure it does not have a write protect switch on the device. if not, check device manager to see if you have harware conflicts.

Posted on Sep 12, 2009

bob_computer
  • 3153 Answers

SOURCE: I have plugged in my new Verbatim 160Gb external

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive

Posted on Nov 21, 2009

ynogami21
  • 670 Answers

SOURCE: My portable hard drive wont connect to my

hi there,

While the Hard drive is connected to one of the USB ports on your computer.

On your keyboard press and hold the power button and press the letter R.

When the Run box comes up type in devmgmt.msc

Expand the Universal Serial Bus cotnrollers
right click on every root hub and choose uninstall
after that restart the computer

Hope this helps!

Posted on May 05, 2011

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My hard has all of sudden is not being picked up by my pc or anything for that matter. The power light is flashing on it so I'm thinking it might be the power supply. What do you think ?


Sometimes it could be that it's not registering the letter for the drive. If you hear a chime when you plug it into the computer and turn it on, it is being recognized by your system.

If that is the case. Right-click on your "My Computer" icon, and click on Manage. Then go to "Disk Management". There, it will list your hard drive. You can distinguish it from your computer's hard drive by the size, and normally your computer's hard drive is set to Drive 0 by default.

Once you identify it, you can right-click and "Assign Letter Drive" and that should fix it.

-------------------------------------------

If it does not chime (first make sure that the sound is on). You can try and see if there is a clicking, or a whirling noise. A whirling noise is a good sign. A clicking noise is not. If you hear nothing, then something between the connector to the hard drive inside is bad or the cord connecting the drive to the computer is bad. If you narrow this down, you can normally get the right cause.

I hope this helps.

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Hello,

First of all make sure that the USB port that you are using to connect it to your PC is a USB 2.0 port, and not USB 1.0.

Also if it came with an external power, connect it to the external power before putting on your PC.

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After making sure about this, power up your system, and plug the external drive, then Right-Click on my computer icon, select manage, then go to Disk Management Option.

On the Disk management option Page you should see ALL the drives installed on your system, including the hidden ones, so what you will just do is, try and locate the one representing your external drive, and right click on it. then select "Change Drive letter and Paths", and give the drive any new, unique letter (i.e alphabet) different from the ones already on your system, and click on OK.

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If you turn on the drive can you feel that the drive starts spinning? Can you feel movement and see a light flickering?

Does your computer acknowledge that there is something plug in when you plug in the Drive? Does it give you a notification, or does it make a sound?

If so, then this simple setting just might fix your problem.
Just follow these steps and you should be set.
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Now you should see your drive in the schematic below.
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