Cheviot 7565 doesn't divert properly AND water runs for about 8 seconds after turning supply off. Cheviot says this is normal for gooseneck faucets. I've never seen water run that long after shut of
This is a free standing tub filler with a gooseneck faucet. We've changed cartridges and flushed out the aerator. When those steps failed, Cheviot changed the message to "this is normal." We sent video showing the amount of water that continues to run after shut off and also showed that water continues to run from the faucet when we divert to the wand. Other than this unit being defective, is there any possible solution?
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Check the supply line and valve to see if any dirt or foreign.matter got into the line or valve when you changed out your faucet. if this is not the problem you may have a faulty faucet. You may be able to back flush the faucet with a garden hose by leaving the hot side open, but you will get wet. If you used Teflon tape on the supply line and it is a compression fitting, some of the tape could be blocking the water. for more info go to waterheaterflush.com
If you have properly replaced the diverter assembly, there is either a problem with valve or debris was left in the valve from old diverter when new diverter was installed. Disassemble diverter by pulling spout back off. remove new diverter and check valve. Cup your hand over faucet and turn cold water handle on to attempt to flush any debris left behind. Try several times then reassemble. If this doesn't do the trick then replace. Get a quality filtering system and take care of your new faucet by making sure it's dry and polished after use. You won't be replacing your fixtures as often from calcium and corrosion.
Begin by shutting off the water to the faucet. Then, on the back of the handle you will find a small button. remove it with a small knife blade and underneath you will see a 1/8" set screw. Use a 1/8" inch allen wrench to remove the set screw. You can then unscrew the bonnet and remove the diverter. Take the diverter to a hardware store or plumbing supply to purchase the appropriate repair kit. goodluck.