Question about Cheviot 5115 tub faucet with all metal hand shower and diverter

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Cheviot 7565 doesn't divert properly AND water runs for about 8 seconds after turning supply off. Cheviot says this is normal for gooseneck faucets. I've never seen water run that long after shut of

This is a free standing tub filler with a gooseneck faucet. We've changed cartridges and flushed out the aerator. When those steps failed, Cheviot changed the message to "this is normal." We sent video showing the amount of water that continues to run after shut off and also showed that water continues to run from the faucet when we divert to the wand. Other than this unit being defective, is there any possible solution?

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1 Answer

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1 Answer

I have low hot water pressure on new Roman tub faucets. The cold has lots of pressure. I removed the aerator. before turning on the water so I would not get crud in the screen. The pressure is better when...

There are two possible problems:

1) The crud you don't want in aerator can get stuck in elbows and shut-off valves.
Open following link for steps

2) Crossover. If single-handled faucet has bad cartridge, or check valve is bad, these things can cause hot water not to flow.
Generally however if the pressure is still good, the issue is most likely #1 above.

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on plumbing or any do-it-yourself project.
Fixya is always less expensive than a service call.

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1 Answer

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Apr 23, 2011 | American Standard 4271S 'The Standard...

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