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Lexmark MS 811 photoconductor reset - Office Equipment & Supplies

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Posted on Jan 02, 2017

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SOURCE: Resetting Lexmark E340 after replacing photoconductor kit

Reset Procedure(s) after installing new photoconductor kit
Resetting the Lexmark E340/342 (display type) machines
1) Turn the printer off
2) While still off, press and hold the SELECT and RETURN buttons.
3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu”
appears on the display.
4) Release the two buttons
5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does.
6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display.
7) When the display shows CONFIG MENU again, turn the printer off.
8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset.
You can confirm the counter was reset by printing a “menu settings page”.

Posted on Oct 24, 2008

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    SOURCE: How do you remove the old Lexmark E232

    Hello. I hope you got it working already. If not, here's a link to the Lexmark website to guide you on how to install/replace the Lexmark E232 photoconductor. Just click on this link: Don't ignore WARNING, NOTE, and IMPORTANT. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

    Posted on Apr 26, 2010

    • 72 Answers

    SOURCE: Resetting the PhotoConductor Count

    Following are the steps that you have to follow:
    1. Press and hold Start
    2. turn on the printer
    - this is service mode -
    - by pressing the Start you can print Printer Settings Configuration sheet -

    3. press and release Cancel 4 time
    4. Press and hold Start while all lights start cycle
    5. press and hold Cancel untill all the light cycle
    6. turn the printer off to exit the menus


    Posted on May 06, 2010

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    1 Answer

    My lexmark e120 in the setting page indicate replace photoconductor and this is new.

    The replacephotoconductor message should be cleared only when the photoconductor kit has been replaced. If PC kit is new and still getting samemessage, please reset the photoconductor counter to zero. For further assistance,please contact Lexmark Technical Support

    May 03, 2011 | Lexmark E120 Laser Printer

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    I have replaced photoconductor in my lexmark c534 but it still saying its low

    You must reset the supply counter after replacing any individual photoconductor unit. Visit the Lexmark website at for the instructions on how to reset the photoconductor page counter. Thanks.

    Sep 27, 2010 | Lexmark C534N Printer

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    Clear photoconductor counter Printer Lexmark e342n

    Here's an article on How to Reset the Photoconductor Page Count on a Lexmark E340 or E342. Click on this link Thank you for choosing Lexmark.
    NOTE: Resetting photoconductor page count should be done only when a brand new photoconductor kit is installed. Doing so without replacing pc kit could cause print quality issues.

    Sep 15, 2010 | Lexmark E342n Laser Printer

    1 Answer

    How do I install a Lexmark E352DN Photoconductor

    Here's an article on How to Change the Photoconductor Unit/Kit on a Lexmark E250d(n), E350d, E352dn, or E450dn Printer. Just click on this link: This should give you an idea on how to install the photoconductor unit in the Lexmark E352dn printer.

    NOTE: If you are replacing your old photoconductor unit with a new one, after installing it you will need to reset the photoconductor counter as well.

    Aug 12, 2010 | Lexmark E 352dn Mono Laser Printer

    1 Answer

    Reset fotoconductor lexmark e352dn

    NOTE: Resetting the photoconductor counter/page counter should only be done whenever you replace the photoconductor unit.
    Here's an article in the Lexmark website on how to reset the photoconductor page count. Just click on this link: Hope this helps.

    Aug 04, 2010 | Lexmark Lemark E352DN Laser Printer

    1 Answer

    My Lexmark E250DN said it needed a new Photoconductor so we replaced and it still says we need a new photo conductor, How do I fix this?

    Whenever you replace the photoconductor unit, remember to reset the PC counter. With the printer powered on, open the front door/cover. Press and hold the cancel button until all the lights flash. This indicates that the photoconductor page count has been reset. Hope this helps. Thank you for choosing Lexmark.

    Jul 16, 2010 | Lexmark E250dn Laser Printer

    3 Answers

    How do i reset a new photoconductor in lexmark e450dn.

    According to Lexmark E450DN service manual;
    1. Turn off the printer.
    2. Press and hold Checkmark and Right Arrow buttons.
    3. Turn on the printer.
    4. Release the buttons when 'Performing Self Test' displays.
    The message CONFIG MENU displays on top line of operator panel.
    5. Scroll down and select 'Reset PC Cnt.'

    Sep 25, 2008 | Lexmark Office Equipment & Supplies

    3 Answers

    Lexmark E238 Laser Printer

    Here are the steps to reset the page count on a Lexmark E234, as described here:
    1. Power the printer on and get it to the Ready state.
    2. With the printer on and in the Ready state, open the front cover.
    3. Press and hold the Cancel button until all of the lights begin flashing up and down.
    4. Release the Cancel button and close the door. The photoconductor count should now be reset.
    Hope that helps!

    Aug 12, 2007 | Lexmark E238 Laser Printer

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