Question about Umax Astra 2000P Flatbed Scanner

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Showing error

When I try to scan  or try to preview  it showing  error 0000h

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Re: showing error - Umax Astra 2000P Flatbed Scanner Scanners

Reinstall driver

Posted on Oct 27, 2007

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2 Answers

HP 8270 does not scan on windows Vista . Could not complete scan is the error message

Make sure you have the newest vista drivers located here - also, make sure that the scanner platen is travelling the full length of the scanner, it's not being hung up somewhere causing it to jam. Try to scan while the cover is open to watch the scanner head travel.

Oct 21, 2009 | HP ScanJet 8270 Flatbed Scanner

1 Answer

Same problem scanning blank help! Appears to work fine then scan comes out blank.

Hi crb,

Initiate a scan using the preview option. It should show the scanned item and should allow you to select the area to be scanned for output using the click and drag method.

Start by selecting the whole page and click preview again. The results should be different this time.

Reselect the area you want and click scan

Hope this helps,

Aug 17, 2009 | Scanners

1 Answer

Using epson v500 and can't get it to change the document size under image type in professional mode according to manual. scanning old B&W negatives 2 x 2 in size and it cuts off the image most of the time...

I had the same problem and have found my answer. I don't know if it's the technically correct one but it works.
When you open the scan page and it shows you the mode, setting, original document type, destination, adjustments, and then the preview and scan buttons. Under the Preview button you will see a box check marked for thumbnail. Remove the check and then do a preview scan. You should end up with a complete scan showing the slide (if you only scanned one), the open side and the surrounding blackened area too. Click on the picture in the preview and then draw an outline around the part of the picture that you want to use. Do this just like it you were going to do cropping of the photo. Once you have the box around the part you want click on zoom. Your next preview will be the picture that you want. I haven't figured out how to remove the remaining blackened area with out going into a photo edit program but it must be able to be done. Then you can scan to where ever you save them to and have the whole slide. I hope that this gets you at least some what further along.

Mar 12, 2009 | Epson Perfection V500 Flatbed Scanner

2 Answers

Scanner not working

Do you mean to say that while previewing the light moves and you are able to seek the preview, but the light not moving while you give a scan command?

If this is true this is something unusual. May be you have some hardware problem.

S. Mohan Chennai

Mar 07, 2008 | HP ScanJet 2400 Flatbed Scanner

2 Answers

Error in Scanning

Sorry to ask u ,how old it is,this kind of problem is found due to following reasons

1)driver software:uninstall n reinstall driver
2)scanner is dusty:clean the scanner from inside
3)inner scanner cable(black cable) defective:replace cable

but before all try this
1)go to my computer,u can see icon of scanjet 2400
2)right clk,clk get pictures.....,new window will open,
3)click preview n wait n see does it shows the preview?
4)if it shows preview then reinstall hp director,or try above mentioned steps,definately the problem will be solved,

Jan 24, 2008 | HP ScanJet 2400 Flatbed Scanner

1 Answer

Scanning negatives on CanoScan 600F, I get an error message "Cannot write or read. 252.0.0"

The Canon support site is the place to go for that if your Manual does not tell you.
However remove the software and reload it - it may be as simple as that.

Dec 26, 2007 | Canon CanoScan LiDE 600F Flatbed Scanner

1 Answer

Scanner won't scan full frame med format neg 2.25"x2.25"

ll you do is click on the arrow next to preview, and select normal instead of thumbnails. It took me a while to figure that out as well. Also, you will want to scan the film rightside up (opposite of what they say) and flip it in photoshop. When you scan it they way they say, the film touches the scanning bed, creating rings in your photos.

Dec 07, 2007 | Epson Perfection 4870 PRO Flatbed Scanner

1 Answer

Scanning Different Sized Sheets

There should be a preview option that scans more quickly than actually scanning the page. Then after the preview shows, you can select the area that you want to actually scan and then you hit the Scan button. If you are using the Canon software, this should work for ya.

Nov 07, 2007 | Canon CanoScan LiDE 600F Flatbed Scanner

1 Answer

Error 00000h

How old the scanner
What operating System
Has it worked OK with this O/S

Oct 26, 2007 | Umax Astra 2000P Flatbed Scanner

1 Answer

No picture in preview box

Here's what Epson tech support sent me about this problem:

Thank you for contacting the Epson Connection.

The error you are receiving may be from the twain driver but also the
Scanner itself. Please have your scanner checked with a technician. You
find the neares one by clicking on the link below.

If you require further assistance with this particular issue, please
all of our previous correspondence is contained in your reply, so we
better track the history of this issue.

If you have a different issue, please submit another E-form via our
(, and we will respond in a timely manner. Thank
again for contacting Epson.

Patrick H
Epson Connection

Oct 06, 2007 | Epson Perfection 1670 Flatbed Scanner

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