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Resetting company voicemail on norstar M7310 - NorStar M7310 Corded Phone

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SOURCE: resetting company voicemail

Can someone please help me?

My company has an M7310 (Year 2002 model) and we're trying to remove a person from the directory and the voicemail box.
I've tried these instructions, but Feature 9-8-3 doesn't work. It shows "Invalid Feature".

Feature 981 works, Then selecting 'Other' softkey which displays Log:
I don't know what the password is.
I tried typing in 10020000 since our extensions are 4 digits, but no luck.

HELP!

Posted on Oct 15, 2008

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1 Answer

Message indicator mail voicemail


You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Jan 10, 2014 | NorStar Meridian M7310 Phone

1 Answer

I'm a new employee. I don't know the former person's password and no one else does. How do I reset the password on a Norstar M7310 telephone system if I don't know the old password?


Have your system administrator go into voicemail programming and reset the mailbox password. The default password will be "0000".
I hope you understand that having passwords in the first place is a security measure, so I will not give directions for hacking into your companies voicemail system.

Aug 18, 2010 | NorStar Meridian M7310 Phone

1 Answer

F 981


If none of your voicemail feature codes(f980-f989) are active, then that means that the system doesn't recognize any nortel voicemail on the system.Which means that a) your system has a non-nortel voicemail system attached to it, b) theres no voicemail attached to the system at all or c) the voicemail is no longer functioning.

Jun 23, 2010 | NorStar Meridian M7310 Phone

1 Answer

*talk busy Norstar M7310


reset your voicemail, power cycle and see if that clears the problem.

Nov 16, 2009 | NorStar M7310 Corded Phone

1 Answer

I locked myself out of my voicemail for Norstar M7310!


Feature 983 is system admin

1. Log into system administration
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000′, the system will ask the user to change

Aug 06, 2009 | NorStar M7310 Corded Phone

1 Answer

Automated Attendent


Norstar Voicemail for 6.0 or less
Programming must be done from any M7310, T7316, or M7324 model phone set.

***************************************************************************************************
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG:", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
***************************************************************************************************
To Record the Company DAY & NIGHTGreetings:
1. Press AA
2. Press GRTG
3. Press GRTG
4. <Display> Greeting:
5. Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting
6. Press OK
7. Press REC to record.

Feb 25, 2009 | NorStar M7310 Phone

1 Answer

How do I enable the company directory on the NorStar Meridian M7310 phone?


When you add a voicemail there is an option for DIRECTORY, say YES and that will set up a directory.

Feb 18, 2009 | NorStar Meridian M7310 Phone

1 Answer

M7310 NORSTAR PHONE


Does the voicemail pickup at all? Try rebooting the voicemail

Dec 22, 2008 | NorStar Meridian M7310 Phone

2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

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