Question about Woods 4.3 cu. ft. / 122 liter Chest Freezer C04NAS

2 Answers

Fridge/freezer wont cool

The fridge is a whirlpool TPH1386YXC  electro frost free.. the light works but it will not keep anything cold...its has a door alarm on it and to start with it kept saying the door was open when it i would turn it off at the power and it wouldnt say it but next day everything had gone warm..hoping sumone could out why it has stoped cooling

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Expert
  • 72 Answers
Re: Fridge/freezer wont cool
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Fridge/freezer wont cool - Woods 4.3 cu. ft. / 122 liter Chest Freezer C04NAS Freezers

Freezer works but refrigerator not getn cold

Posted on Apr 21, 2010

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My freezer is not cold. The temperature dial reads 1-5 then an igloo and a snowflake. Do I put it on the snowflake to get it cold or the igloo?


Insufficient cooling is a fridge repair job that you can do without the help of a professional. Often the fridge has a frost-free failure, or the compressor is faulty but there are many other reasons for a fridge not cooling properly.
Step 1 - Find the Problem

Your first job is to locate the source of the problem. Consider each of the following:

* Gaskets - Make sure the gaskets/seals are not torn and are sealing properly.
* Evaporator fan - Make sure it is working. If it is now working you may have a problem with the fan motor. Check for power to the motor and also examine the fan switches around the door (not all fridges have these switches).
* Air damper - Sometimes the air damper will not open up to allow the cold air from the freezer part to blow into the fridge section.
* Condenser coils - Check to see that the condenser coils don't have a dust build-up and that the condenser motor is working.
* Compressor - Make sure your compressor is working with on and off clicking noises.

Step 2 - Frost-Free Failure

This is the most common cooling problem in fridges. Expose the evaporator coils by accessing the panel in the freezer section. The coils in the freezer section can sometimes get clogged up with frost. This can stop the evaporator fan motor from blowing cold air around, or cause the fan to hit it and stop, or become noisy. The defrost timer can be a bit tricky to find but it is usually located behind the back bottom corners of the fridge, although they can sometimes be found in the ceiling of the fresh food section, or behind the cold control cover.
Step 3 - Find the Timer

When you find the timer, turn the wheel-like screw slowly with a screwdriver until the fridge shuts off. The refrigerator is now defrosting. If you find that the fridge starts now, you will need to replace the defrost thermostat and the defrost timer.
Step 4 - Volt Test

If the heaters do not come on, use a volt meter to ohm test the defrost heater or volt test for 120 volts to the heater. You can bypass the defrost thermostat if you haven't got power to the defrost heater to check if the defrost heater will come on. To bypass the thermostat, join the two wires together. Replace the defrost thermostat and the defrost timer if the heater comes on now.

If there is a ticking or squealing noise in the defrost timer, or it seems hot to touch, replace it.

Many fridges have and inline fuse on both sides of the defrost heater. You will need to replace the whole heater if one of those fuses blows. Check these fuses with a volt meter if the defrost heater doesn't work.

A quick check if you have a cooling problem is to inspect the evaporator coils. If there is a build up of white snow on the coils, this indicates a frost free problem; if there is balled ice on part of the coils with the rest bare, this indicates a system problem, like a problem with the pumping compressor.
Take care in solving the problem....

May 01, 2011 | Whirlpool 19.6 cu. ft. / 555 liter Upright...

1 Answer

Fridge works freezer does not Zannussi

the fridge will soon stop to! all cooling goe to the freezer first! look to see if there is frost in back of the freezer if not it might be low on charge

Apr 11, 2010 | Freezers

1 Answer

Whirlpool fridge is fine but freezer not

Is your circulating fan working?
Sometimes they stick and need a shot of WD 40 and then work
it back and forth a little until it wants to take off again.
Also check to see if anything is blocking any airflow at the vents.
Keep me informed
and PLEASE give a Thumbs Up for the effort. The Raz Shack

Feb 17, 2010 | Freezers

2 Answers

Candy frost free fridge freezer .freezer working ok

The thermostat might be turned up too high or is faulty. It should click when turned up and down from the setpoint.

May 12, 2009 | Freezers

2 Answers

Whirlpool side by side fridge not cooling

Yes, only part that gets could is in the Freezer. If block by ice (usually) this will not allow the cold air to go into the ref., if so, defrost problem. Check amount of ice on coils in back of Freezer. Should only be a thin frosting.

May 02, 2009 | Whirlpool 19.6 cu. ft. Upright Freezer...

1 Answer

Hii have an indeset fridge freezer 2 year old freezer ok fridge not cooling

Usual problem, let it defrost properly, I mean 48 hours with doors open in warm room. It is most likely frozen up inside (its frost free! no?) inside is a different matter and they dont tell you that!

Mar 03, 2009 | Engel Freezer 22 Qt. Fridge/Freezer

1 Answer

Frost free fridge/freezer - not cold in fridge

The most common problem with refrigerators not cooling when the freezer cooling is the fan which supplies cold air to the freezer. Not easy to get to in most cases. Another problem is the vent to the fridge part is blocked or not operating with the adjustment control.

Nov 27, 2008 | Freezers

1 Answer

Fridge freezer

  • Check the temperature setting
  • Assure that there is enough room for air flow in the refrigerator or freezer
  • Check for air flow restrictions in vents
  • Test the temperature control
  • Clean the condensor coils
  • Check the door seals
  • Test the door switch
  • Test defrost heater
  • Test defrost timer
  • Test evaporator fan
  • Check for a clogged drain tube
  • Check for refrigerant leak

Sep 23, 2008 | Engel Freezer 22 Qt. Fridge/Freezer

1 Answer

Dandy 8.8 fridge not working but freezer does

freezer works but fridge wont cool

Aug 29, 2008 | Freezers

Not finding what you are looking for?
Woods 4.3 cu. ft. / 122 liter Chest Freezer C04NAS Logo

411 people viewed this question

Ask a Question

Usually answered in minutes!

Top Woods Freezers Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Barrett Palumbo
Barrett Palumbo

Level 2 Expert

1772 Answers

Brad Brown

Level 3 Expert

13362 Answers

Are you a Woods Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides