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E 000840-0000 my copier is displaying error code E 000840-0000 , its trying to grab the paper, but its not going, it says reset the copier when we do the error code comes on. what does that error code mean

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Posted on Jan 02, 2017

  • 199 Answers

SOURCE: error code E584 and paper jams

• Feeder motor , • Shutter closed sensor • The shutter closed detecting switch does not turn on even when the feeder motor has been driven in reverse for 1 sec or more.

clear dust from the finisher sensor

Posted on Feb 26, 2009


SOURCE: PC795 copier won't pick up and feed the paper into

The paper feed tire(s)

Posted on Mar 15, 2009

  • 328 Answers

SOURCE: my Canon PC735 copier turns off after it grabs the paper.

Main lamp is most likely burned out or is shorting.
You can google it and find a replacement bulb. Not too difficult to replace. Remove the top cover and glass. Make sure your hands are very clean or use a clean cloth to handle the new bulb.

Posted on May 15, 2009

  • 12 Answers

SOURCE: Paper jam error code with no paper jamb

it is majjar problem.
plz call ur nearest technician of printer

Posted on Jun 16, 2009

  • 170 Answers

SOURCE: my copier was relocated. now the error code E020


Posted on Feb 05, 2010

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Hello Cassandra,
It sounds like you are having phantom paper jams. When the printer starts a print job and tries to pull a piece of paper but can't grab it the printer thinks there is a jam but there really is not. If the paper pickup rollers are worn down they are not able to grab the paper correctly to feed it into the printer which causes this type of error. The rollers are considered user installable and come in a kit with the rollers and the paper separation pad which keeps more than one paper from being pickup up at the same time. Installing the paper feed kit should clear up your paper feed problems. The paper feed kit is available here:
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If the printer is not working properly or to clear memory try this:
1. On the operator panel, press and hold the ON/OFF button for one second. (The display will go blank.) Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

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I have an error code 5100. It started grabbing the paper wrong and a piece got jammed. I removed it and then it says error 5100. I have turned it off and on a few times and it is still there.

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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H2 error is heat roller over temperature, try pressing the "#" key then "Interrupt" key then "C" key then "Interrupt" key to get into simulation mode and enter 14 and press start the follow instructions on screen (should be press ok). This will reset the code and restart the machine. When the machine restarts if the error was not mechanical the machine should go. If not you have one of two most likely problems; you need to reset the thermal cut-out on top of the fuser unit or the fuser lamp is blown.

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Canon site if the link does not work just go to -> support-> select Multifinction --> Inkjet --> Pixma MP830

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Basically at one point there was a paper jam so clear it and then reset the machine.
Worked for me. Good luck to you :)

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