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My GE Profile doesn't control the freezer temperature.

The model PSS23MSTE, and it is about six years old. The freezer cools to about 8 degrees overnight and then slowly rises to about 16 degrees. The freezer has been emptied and is not opened at all. So far I have had the heater, a defrost thermal sensor and the mother board replaced. The mother board was replaced twice. The first one lasted a few weeks and the second one about six weeks until now. There is frost on the back wall of the freezer and I believe that I can hear the fan running. In the past few days, the freezer temperature has begun to creep up. Now it's about 12 overnight and rises to 18 to 20 during the day. Despite never opening the freezer, the frost is still there.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1462 Answers

SOURCE: Whirlpool side by side refrigerator not defrosting.

take back panel off inside freezer. check continuity thro heater and thermal fuse in series with heater

Posted on Nov 17, 2008

Sea Breeze
  • 4654 Answers

SOURCE: PTS25LBM GE Profile Defrost cycle messed up

The GE Profile Refrigerator has circuit boards and sensors are in the freezer that sends a signal to the circuit board to begin and end the defrost cycle. It is very possible the sensor or the circuit board are defective and will need replaced. I will help you solve this if you like. This refrigerator is complex and will take more discussion with you to complete the repair, I am here to help, let me know, Thanks, Sea Breeze

Posted on Feb 06, 2009

  • 531 Answers

SOURCE: 16 month old GE Profile

see if the back wall inside of freezer have ice if so you have to change tiker board or check your doors if closing

Posted on Mar 31, 2009

mgprice
  • 744 Answers

SOURCE: My freezer was developing frost / not cooling very good.

Hi, With the information you supplied i'm going to assume there is an ice build up at the rear of the freezer. Your problem is going to be with your defrost system. I will also assume you have the ability to repair this yourself. This is going to be one of three problems with your refridgerator, 1st thing to do is remove shelfs and panel in the back of the freezer...you should see ice build up on the evaporator...don't worry get a hair dryer and melt the ice. Next locate the wires for the heater...using a multi meter test the heater for condinuity...if the heater is bad replace it, If the heater is good replace the defrost thermostat..the stat normally is a barrel looking part clipped onto the evaporator pipe. The last possible problem could be the evaporator fan, have you heard the fan running in the past few hours?..if you are not sure pull the panel out to where you can see fan and watch it over an hour to see if it turns. I have included links with pictures of what the parts you need to check are: http://romulusappliance.com/manufacturers/maytag/refrigerators/575432.JPG defrost stat http://www.hotekalliance.com/UploadFiles/2008627111553382.jpg heaters http://www.applianceblog.com/archives/EvapMotor1018185.jpg evap fan. Hope this helps. If you have any other questions please feel free to comment again. If you decide to get a repair guy in should not cost you any more then $120 - $200 depending on make/model/problem Good luck! P.s Please don't forget to rate my solution Thanks! and thanks for using Fixya. Mike

Posted on Jul 29, 2009

  • 146 Answers

SOURCE: Evap fan stops running/low cooling, Unplug Frig Evap fan runs

Is there anything obstructing the fan area, ice build up ? It is normal for your freezer to get warm if evap fan is not working, it is essential for it to work :) A defrost cycle should kick on a timer or as needed (adaptive) and there should not be excessive frost buildup that it blocks your evap fan. I would have suggested you unplug your refrigerator for about 10 minutes and see if that resets your control board - if not, then you will need service - either replacing motor assembly or a faulty control board.

Posted on Aug 22, 2009

Testimonial: "Thanks for your help. The control board was faulty. This is what I suspected but I wanted a second opinion before buying the board. "

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