Question about HP PSC 1401 All-In-One Printer

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MY PRINTER WILL NOT SCAN, WHY NOT?

I have a HP PSC 1401 ALL IN ONE,  I HAVE IT HOOKED UP AND IT SAYS I AM USING THE CORRECT DRIVER , IT WILL PRINT OK BUT WHEN I GO TO SCAN IT DOES NOT WORK AND IT SAYS TO CHECH TO MAKE SURE IT IS ON AND ALSO IF IT IS CONNECTED TO PC CORRECTLY.   COULD ANYONE HELP ME WITH THIS PROBLEM?    THANKS

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  • Anonymous Jan 29, 2008

    I have a mac and I can't figure out how to scan using my HP psc 1401 All-In-One Printer. What's up with that?

  • Evinette Feb 22, 2008

    Hi was downloading driver and software so the printer was find but I can't use my scanner. Like I dont have the "zone hp solution center"

    Please help me.

  • Anonymous Feb 24, 2008

    My scanner will work for a couple pictures then just stop working.

  • Anonymous Feb 10, 2009

    I hit the scan button and the power light flashes and doesn't scan.

  • Anonymous Feb 14, 2009

    place paper on scanner push scan and nothing happens

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  • HP Master
  • 1,113 Answers

Scaning software is different (additional to) print driver, you need to download scanning software for your model and install (hp website)

Posted on Oct 26, 2007

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1 Answer

HP PSC 1400 test page


Cartridge calibration pending in your printer. Put printed align page in to scanner and scan it.. ensure that mono & color cartridge should be in good healthy condition..

Dec 28, 2011 | HP PSC 1401 All-In-One Printer

1 Answer

The printer works fine, but when trying to scan, the power flashes and nothing happens. The printer was scanning before I disconnected it and installed a new printer. Now that it is hooked back up, it...


Hi There,
Please follow the below link to download the latest version of the driver and software for HP PSC 1401 printer :

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1103491&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB
Select your operating system and download the software and drivers.
Thanks and Cheers !!!!
Please Click the YES option if this post helped you.... :)

Nov 14, 2010 | HP PSC 1401 All-In-One Printer

2 Answers

My hp 1401 wont scan ..it keeps printing out the test page so I was trying to get it to scan the page but it wont scan help


Make sure that the unit is not connected to the computer while scaning the alignment page.

Please perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00473766&cc=uk&lc=en&dlc=en&product=1103491

:) Dr Tony

May 13, 2010 | HP PSC 1401 All-In-One Printer

1 Answer

I just bought a new HP desktop computer and connected my old HP PSC 1401 printer. I installed the printer. When I try to print a file it sits in the print queue and does not print.


Your new computer has not installed the drivers correctly or you have the wrong printer selected. Start by uninstalling all the printers then install the driver from the hp website use the correct operating system, then plug printer into computer when the software tells you too.

Nov 28, 2009 | HP Office Equipment & Supplies

2 Answers

My Hp 1401 or 1400 all in one printer's software will not work on my new vista computer. I somehow changed the color to print a black and white photo, can't remember how I done it. Now everything prints...


  1. If you need to change settings, click the button that opens the Properties dialog box. Depending on the software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
  2. Select the appropriate options for the print job by using the features available in the Paper/Quality, Finishing, Effects, Basics, and Color tabs. (Color Tab should allow you to change from only Black printing)
  3. Click OK to close the Properties dialog box.

Nov 28, 2009 | HP PSC 1401 All-In-One Printer

2 Answers

HP 1401 Prints, not scans


HP PSC 1401 prints but not scans

Aug 19, 2009 | HP PSC 1401 All-In-One Printer

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