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Keep getting "11 load letter in tray 1" message

Every time I try to print, I get that message.  if I hit enter, the printer proceeds as normal for a few pages, then repeats.  there is plenty of paper in the tray, and it feeds find.  any thoughts?

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Re: keep getting "11 load letter in tray 1" message

Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.

Posted on Oct 26, 2007

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Message window shows "load mp

The printer tells you to insert a letter format paper in the mp (multi purpose) feeder (the manual tray).
If you press the GO key the print probably proceeds with print job (if has the paper loaded in mp feeder)

Jun 15, 2011 | Lexmark T634 Laser Printer

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You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.

Feb 11, 2010 | HP LaserJet 4050 Printer

1 Answer

I want to print from Tray 2 where I have letter size paper. The printer is telling me to load paper into tray 1 -Error message is 41.3 Unexpected Paper size. I need the printer to select from tray 2 unless...

Assuming the printer is otherwise working ok and we are talking about a Windows operating system....

When you choose the Print command from the drop-down menu in your application, instead of just proceeding, choose "Properties" or "Preferences" in that window. This should open up another dialog window from which you can choose additional printing options. It may be under Advanced or Tray Select, etc.

You can also get to the printer dialog windows by clicking on the Start button, then Settings, then Printers and Faxes, then double-clicking on the printer icon in that window for your printer and proceeding from there.

Jan 02, 2010 | HP LaserJet 4050n Printer

1 Answer

Trying to print microsoft excel spreadsheet printer keeps saying load tray A4 both trays have paper whats going on

This isn't actually a problem with the printer, but with Excel's print preferences.

In Excel, select File->Print to bring up the print dialog.
Select your Dell 3100 if it's not the default, and then hit the Properties button just to the right of the printer name.
On the printer properties dialog, there's a field named "Paper size"
Click on that field and select "Letter (8.5 x 11 in)" You may have to scroll to find this selection.

Hit OK to close the printer properties dialog, then hit OK to print your worksheet.

If this helps, be sure to hit the "thumbs-up" for me!

Dec 24, 2009 | Dell 3100cn Laser Printer

2 Answers

Printer will not kick out document automatically, attention lite keeps flashing. tray 2 selected but always defaults back to tray 1

Sounds like you have a mismatch in the paper you are trying to print on and the paper that is loaded in the printer. HP printers look to feed paper from tray 1 anytime the computer settings don't match the paper loaded in tray 2. Tray 1 is the multi purpose tray and prety much any size paper can be loaded in tray 1. Double check your document settings and double check the paper size loaded in the paper tray 2 and make sure they match. Also try printing a different document to see if the error persists. If it does this on everything you try to print you should also double check teh rear guide in the paper tray. There is a rear guide in paper tray 2. If it slides back too far it will make the printer think that paper longer than 8 1/2 x 11 is loaded. Push the paper all the way forward in the tray and push the rear guide until it is snug with the tail end of the paper stack.

Nov 01, 2009 | HP LaserJet 4700 Printer

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I set up my printer to print an envelope (lower tray). Now the printer only wants to print from the lower tray. I can print 8 1/2 by 11, but only by feeding in one at a time. How do I direct the printer...

Go to Control Panel > Printers > and choose the printer you want to change. Right click on the printer and choose Printing Preferences. Under Paper Options > Size, choose Letter 8.5 x 11 inches. Then look for Source and change it to automatic or Tray 1. Hit Apply and close. That should restore the default to letter size.

Sep 05, 2009 | Printers & Copiers

1 Answer

Receiving a "load paper" error message; has to do with paper size

Don't know this printer that well. Open tray one and look in the back and see if there is wheel or slider where you can change the paper size.

Apr 10, 2009 | Ricoh Aficio AP410 Laser Printer

1 Answer

Paper does not feed from Tray 1.

Check your printer settings.

Sometimes if your printer or the program you are printing from has the paper source set to "Letter" it waits for you to press the continue key on the printer which allows you to insert headed note paper before printing.

If it is set to letter, change it to A4 and this should solve your problem

You may need to change this in both the printer settings and/or each program from which you are printing

Jan 12, 2009 | Lexmark C532dn Laser Printer

1 Answer

Printing problems - i can only print manual feed...

the manual tray is the is the one above the tray,
1-either your tray is set incorrectly must be set to Letter/Plain
priority is tray 2 not tray 1
tray one is the by-pass / manual
since this printer does not have a screen on it everything is setup through the PC.
print a configuration page and you will see all the settings

Aug 05, 2008 | HP LaserJet 1022 Printer

3 Answers

Tray 1- load plain letter


On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.

Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.

Check print driver on pc has tray 3 option installed and is not set as default to print to manual bypass/tray 1

light flashing cause printer wants paper type/size that it "thinks" it hasn't got in tray 2/3

If that dont cover back

Soulvisitor :-)

Dec 18, 2007 | HP LaserJet 4100n Printer

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