Question about Microsoft Xbox 360 Console

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Xbox freezing and no more able to read the disk

When I start my Xbox 360 and it is cool (the first minute) it works perfectly but by the time it loads the game and it heats up, it freezes.  When I turn-it off to restart, it restarts but display the screen that it cannot read the disc, asking to clean it.  If I let it cool down for 1 hour and restart, I get the same story.  Read disk first time, freeze, restart and cannot read disc.

I put a DVD in it.  It played the movie for around 5 min. and when I played with the controller, it freezes.

I never got the famous red ring light problem.

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Re: Xbox freezing and no more able to read the disk - Microsoft Xbox 360 Console Video Game Consoles

Just call 1800-4my-xbox

Posted on Oct 27, 2007

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Re: Xbox freezing and no more able to read the disk

My xbox 360 console does not read the game after sometime when the game disc is inserted to the console.It says cannot read the disc ,clean the disc and restart the console.

Posted on Aug 18, 2008

5 Suggested Answers

  • 39 Answers

SOURCE: xbox 360 freezing

Also check to ensure that your console has good airflow. The console itself may be overheating if there are too many objects near it blocking airflow.

Posted on Jul 23, 2007

  • 4402 Answers

SOURCE: 360 freezing up

Over heating wont turn on

Posted on Dec 12, 2007

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SOURCE: xbox 360 freezing

Clean your disc, and keep objects away from the sides and back of the console... to allow cooling. Also might want to consider getting a cd lens cleaner, it'll get the dust out of there.

Posted on Dec 18, 2008

  • 81 Answers


your drive is out or fimware corrupted just check the hardware and flash your console

Posted on Mar 04, 2009

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SOURCE: xbox 360 red rings freezing

the red ring of death means you have a bricked XBOX.
something has gone wrong with the hardware inside, and you need to take it back to the shop you purchased it from, so they can replace it under warranty.this is not an unusual problem to encounter, but unfortunately, can only be repaired by qualified repair specialists. the best they can do for you, is either swap out the hardware and give you a new box, or they send yours away and you wait the 4-6 weeks for it to be repaired and sent back..

Posted on Sep 28, 2009

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My daughters xbox 360 sometimes plays for awhile, and other times says cant read disk when her game will play it either freezes up or just quits then it says cant read disk

hi, how well does your daughter look after her games? if her disk's have scratches on them the xbox will have trouble reading it and will often do this. another cause is that the xbox is old the laser will be worn out and will take ages to load a game.

the 2 solutions are:
1. check the disk, if it is highly scratched go get it cleaned, most gaming stores will do it for a small fee
2. take apart the xbox (only if out of warranty and step-by-step instructions can be found on youtube) and clean it gently with a duster

from lewis

portsmouth, UK

Feb 26, 2011 | Microsoft Xbox 360 White Console

2 Answers

Freezes and stops

If the 360 was ON when it fell or recently turned off then there might be a chance that the GPU connections were softened from the heat of being used. If this is the case set the 360 on its side, as in horizontally and turn it on for around 30 minutes and then turn it off and let it cool down for 30 minutes. This should warm up the GPU connections and then cool them down in the proper positions.

It's best if you leave the 360 on it's side then vertically.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 keeps freezing at the same time.

It could either be a corrupted save file (meaning you're going to have to start with a new garden), or there's a scratch on the disk bad enough to make the game files unreadable (meaning your garden should be fine, but the game's files can't be read from the disk).

Examine the disk first, and if there are any serious scratches, try to fix them (Disk Doctor, toothpaste, etc...). If that doesn't work, make a separate garden and just toy around with it. If that one works, but the original doesn't, then your save file is probably corrupted and is un-usable.

Apr 18, 2009 | Microsoft Xbox 360 Console

1 Answer

Brand new 360 60 gig is hanging up in Fable II

I got this for my son for christmas along with a xbox 360 60gig. Before he could play the game, it said that the system needed to be updated in order to play fable II. Have you tried updating the system?

Dec 28, 2008 | Microsoft Xbox 360 Console

2 Answers


Could be a due to a failed update or hardware failure.

Dec 15, 2008 | Microsoft Xbox 360 Console

4 Answers

My Xbox 360 keeps showing a black screen

1. Get 3 towels then switch your Xbox 360 on.
2. Wrap the Xbox 360 in the towels [Note - You must cover the WHOLE Xbox otherwise it won't work].
3. Leave your xbox for 25 mins in the towels.
4. When the 25 mins is over take off the towels of and let your Xbox 360 to cool for 20 minutes, enjoy fixed gaming for the next 4-7 days. Once you get a blank screen repeat this process.

[Why Overheat it?]
When overheating it you attempt to solder the dis-connected wires back to the motherboard.
I recommend getting it fixed instead.

[What does it Fix?]
This fixed the Red Ring of Death, and the Blank Screen of Death

I do not take responsibility for this. This is mainly for those without warranty or money to repair.

The premise is to wrap the towel around the 360 and to let it heat up. This will weaken solder points and hopefully re-join broken connections. The problem with this method is that you have no control over what solder points are weakened and there is no way to prevent further damages caused by the heat. It is better to send a 360 in for repair with the three year warranty that MS put on the 360s, because if you try the towel method and then send it in for repairs, they will know by the solder points being misshapen and it will void your warranty forcing you to pay for the repairs.

Oct 19, 2008 | Microsoft Xbox 360 Console

1 Answer


three red lights in my xbox 360

Jul 23, 2008 | Microsoft Xbox 360 Console

1 Answer

Disk case

yea what i did was put a fan infront of it blowing into the holes on the xbox 360 to keep it cool and it worked.
Just try to look after your xbox 360 like clean of the dust, keep it cool, don't put it in a spot that it will heat up quick, don't play for to long like 5-6 hours straight and don't get it chipped. Do this and i am 99.99% sure your xbox 360 will be fine.

Jun 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

buy a can of air and see if you can clean it out. It may be a cooling issue. I believe there was a recall for this by microsoft you may want to investigate.

Apr 07, 2008 | Microsoft Xbox 360 Console

2 Answers

XBOX 360 can't read disk!

From getting knocked over there may be a corrupt file in the hard drive try reformatting the ENTIRE hard drive and if that doesnt work you will probably have to send your Xbox into Microsoft.

Mar 11, 2008 | Microsoft Xbox 360 Console

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