Question about Bose 3 2 1 GSX System

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DVD won't play

My Bose system say incorrect format when I try to play a DVD  . It was working great till now and it hasn't been moved or anything else out of the ordinary .

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  • moviefreak Dec 01, 2007

    brand new disks from block buster or store and the unit says it is a bad disk...can't all be bad...what do we do?

  • AOCS Dec 03, 2007

    Same problem. One in three DVD disks will not play. Display prompts "format unsupported" Tried firmware reinstall, no joy. Bose suggests I take it in to get fixed.

  • Kalani01 Dec 17, 2007

    Our bose states format unsupported.. It was working fine before. Now it won't play any DVD.

  • Anonymous Dec 19, 2007

    My will say format unsupported in the middle of watching a dvd. sometimes i can reset it by unplugging the power and plugging it back in but this doesn't always work

  • hinchie Dec 20, 2007

    format unsupported. worked great for a year. now I have to insert and eject sometimes 8 or 10 times to get results. Most discs do not work at all

  • Anonymous Dec 30, 2007


  • Anonymous Dec 30, 2007

    ok, had a disk get stuck in, wouldn't eject after saying unsupported format.

    Turn Bose 321 system on with the remote, by pressing cd/dvd button. Hit the stop button several times immediatly when it comes on, then hit the eject button on top of the 321. Worked for me.........



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  • 38 Answers

I am assuming it is not a burned dvd but a retail one, have you tried to play a cd? If it does not read anything it could be a bad unit.

Posted on Oct 26, 2007


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