Question about Kodak EASYSHARE Printer Dock Thermal Photo

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Kodak Easyshare printer Dock 3

All of a sudden it will print only the bottom of the picture. Top portion is blank. It is like something is blocking the one side. I changed the cartridge, but that did not help. I used the camera on another printer and it worked fine. What does it mean when it says on the camera screen corrupt file?

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  • jsd5150 Nov 11, 2007

    I'm having the same problem...will only print the top 1/4 of the photo sheet. Even when doing a test page.

  • ChuckW Nov 16, 2007

    The same problem started happening to me today. Tried replacing the cartridge, but it did not solve the problem. Maybe the problem is with the thermal print head. Is there any way to "clean" the head?


  • joeclev Dec 12, 2007

    I am having the same problem as well. Printing only the bottom 1/4 of the picture. Obviously, something with the printer itself. Please assist...

  • CMbiker Dec 25, 2007

    only prints bottom 20% of picture

  • johnqpublik Dec 30, 2007

    I got the same issue here. Started printing only the bottom third of the image. My problem began after a period of non-use for approximately 3 or 4 months. Changed out ink cartridge, and paper, no improvement. Even started to open the unit up to see if anything obvious is going on and could not see anything that seemed abnormal. Anyone got suggestions on what causes this?

  • Anonymous Jan 01, 2008

    01/01/08 Printer dock was working great until recently when it started printing only bottom third of pictures. Reloaded and checked paper tray, removed and took a little slack out of ink cartridge, per directions, with no change. Other suggestions? HELP!

  • belize Jan 03, 2008

    I am only getting the top half of my photo. Tried similar fixes with no luck.

  • Justduckie Jan 10, 2008

    I'm having the same problem, the printer is only printing the bottom third of the page. I've replaced the cartridge twice and have the same results on new and old paper. Even my test page only partially prints. Please help.

  • tat2boy Feb 10, 2008

    Same here. Parents tried printing some XMas pics and it's only printing the bottom 1/3rd of the image. I emailed Kodak with this issue and am waiting for a response. Tried replacing paper and toner but no luck.

  • ChillyB Feb 16, 2008

    Same problem - Printer Dock Series 3 Photo Printer suddenly only prints bottom (left-hand) 25% of the photo. Tried cleaning rollers and replacing both paper and toner film cartridge with no improvement. I'm number 10 - how many of us does it take for one of the experts to get on line and acknowledge that they are at least thinking about the reported problem? Thanks!

  • Jeckyl22 Feb 25, 2008

    Same problem. Suddenly, the left side of every picture is coming out blank. The right side comes out perfect. I changed the color cartridge and cleaned what I could, but that didn't help. Very frustrating - I've blown through a lot of paper, a lot of time and two expensive color cartridges trying to fix this.

  • boo1972 Feb 26, 2008

    printer only printing half of the picture

  • Anonymous Feb 27, 2008

    Kodak EasyShare Printer dock is only printing the bottom half of the picture. Tried a new ribbon and new paper. Same result.

  • chrispie Mar 14, 2008

    Well add me to the list. I tried to print a picture, and only half of the picture came out (mine too is the left side that will no longer print). It worked perfectly fine the previous time I had used it.

  • chrispie Mar 14, 2008

    My printer dock too is only printing the bottom half of my pictures (the right side). It was working fine the last time I used it. I assumed it may be the cartridge, but since reading all the other comments, I'm glad i didn't run out and buy a new one since that doesn't resolve the problem.

  • Anonymous Mar 16, 2008

    count me in!!! Half page

  • Cttennis Apr 08, 2008

    I'm having the same problem.  The printer has only been used maybe 10 times.  Very frustrating.  I unfortunately did buy the big pack of paper/ink and now am stuck with $50 down the drain.  Maybe we should all get together and tell Kodak they have a defective product.  Of course I'm just outside of my warranty..

  • sidecarsally Apr 13, 2008

    I am also having the same problem... it only prints half a photo. I have installed two cartridges thinking there was something wrong with the cartridge. Now that I have visited this site, I need to get it repaired. Any suggestions on where to take it?

  • Anonymous May 11, 2008

    Mine only prints out 1/3 of pic. Left side. Are there any solutions???? Tried everything except tearing it apart.

  • allie3333 May 16, 2008

    Kodak Easyshare printer dock plus only printing half of a picture. Is there anyway I can fix this problem myself. Kodak wants 80 dollars to fix dock.

  • well_believe Jun 12, 2008

    how do i change the ink cartridge for kodak easyshare series 3

  • Nymfjg Jun 20, 2008

    I have the same problem, only the lower half printing. Apparently Kodak doesn't read this site. They don't have a solution for the number of complaints.

  • Anonymous Aug 04, 2008

    All of a sudden my Easyshare printer is only printing a partial photo. I changed the paper, image ink cartridge, reset to factory defaults (I never changed them) and still the problem exists. What can I do?

  • vheath1949 Nov 03, 2008

    Same issue-only left side of image prints

  • Anonymous Dec 09, 2008

    I have the same problem...where is the solution?

  • Anonymous Jan 01, 2009

    Only botton half of picture prints, top half is blank

  • pacadeau May 11, 2009

    Kodak support had me wiping the inside of the cartridge bay but it still only prints bottom third.



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Yep. That is the problem. That little white piece is broken. I took the unit apart to see exactly what eppelr and allante666 were talking about. It wasn't until I had the thing all torn up that I realized I could see the broken piece without taking anything apart. If you open the compartment where the ink cartridge goes, and look into the left side "tunnel", you will see a little white plastic peice that goes around a metal bar. It is just inside and up. Mine had a crack all the way across.

Thank you eppelr and allante666 for solving this. I was going NUTS trying to figure out what was wrong with this Kodak photo printer. I wasted money buying new ink. I should have checked here FIRST.

Posted on Sep 12, 2009

  • sid_pearce Apr 08, 2012

    I'm having a hard time finding the piece that is breaking. Can someone please tell me where it's located? I've looked all over the interior through the cartridge opening; don't see a white cam (not sure what I'm looking for). Did anyone find a part source? Thanks


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eppelr is correct, the small white cam on the right hand side at the top (internally) cracks and this allows it to come loose on its shaft and stops it from pressing the thermal head down onto the ink film on one side. If like me you have the top of the range bluetooth model its worth buying an old basic model off ebay for a tenner and robbing the shaft out of that. The mechanics are more or less the same and the shaft itself is identical, Doubt you would be able to buy the shaft seperate from Kodak, Thanks eppelr, I now have two working plus 3's.
If anyone wants pics etc please get in touch

Posted on Sep 05, 2009

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Hold down cam is cracked on top side. anyone know where to get parts

Posted on Aug 18, 2009

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I have a Easyshare photo printer 500- I have the same problem of only half the picture being printed. The white cam is cracked completely across. Is it possible to repair the cam or does a new one need to be installed?

Posted on Nov 30, 2009

I am having the same problem. The bottom half of the picture is printing but the top half is blank. No luck either.

Posted on Mar 11, 2008

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Well it's not looking to pomising by reading all of the other people who are having the same problem. But could you please tell me how to fix my printer in is only printing half of my pictures no matter how many times i reprint them and it also doesn't pick up the printing paper very well i have to help it along. So if you could PLEASE tell me how to fix this problem on my own it would be greatly appreciated. Please respond As Soon As Possible Please and Thank You. I have the Kodak Easy Share Printer Dock Series 3.

Patricia Davis

Nov 03, 2008 | Kodak EASYSHARE Printer Dock Thermal Photo

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