Question about Microsoft Xbox 360 Console

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Wont read any disc

When we try to put a game or even a movie in it wont read any thing. what shoudl we do?

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Re: wont read any disc

Call Xbox - the disc drive is fatally done.  They should replace your console.  They are replacing mine

Posted on Oct 26, 2007

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My system plays cd's dvd's but when i put a ps3 game in the disc wont show therefor im not allowed to play any games by disc

The Playstation 3 is a wonderful video game console, however, with heavy usage, the laser does eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the game will stop reading altogether (even though movies sometimes still work). Eventually movies will stop working and the whole laser will eventually die.

The following website sells PS3 lasers and also performs repairs:


Jun 16, 2011 | Sony Playstation 3 (PS3) Console

3 Answers

Why wont my playstation 3 read a game or movie

it can be 1 of 2 things. 1) either u need a dvd cleaner disc that will clean your ps3 lazer for you or 2) your ps3 system and/or game disc is defected.

Sep 11, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!

When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site:

Feb 18, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox will not read any of my games

try playing a different game *******

Jul 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Cds will not play after Red Ring of Death

If theirs two lights means its overheating and you need to cool it down if its 4 its many things and if the disc drive doesn't read anything and by the sound of it its been played a lot its probably the disc drive could have gotten shot so first of does the disc driver even spin the disc if so then is the laser that probably went to hell and then you'll probably have to replace the disc drive if you do make sure its the same brand as your current one for example if its a hitachi then make sure you replace it with a hitachi disc drive.

Jul 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Ps3 wont read blue ray discs but will read dvd

sounds like the blue ray lens fried, u should be able to find one on ebay or craigs list not hard to put in

May 29, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Displays only the ps3 screensaver

have it switch off again,replace your dual controller with a good one,insert a game disc check if can read,if not insert a disc cleaner on cd room,after ckeanignfor a couple of minutes have put backs your cd game,if still not reading take to service center have the photo lens to adjust
regards,have aniceday

May 04, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Wont play

same here when ever i put in a brand new game just opened into my brand new xbox it reads for 5 seconds and then says sorry please clean disc and it was clean brand new.

Jun 02, 2008 | Microsoft Xbox 360 Console

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