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Solution 1: Instructions for Performing the Power Discharge Procedure (ATX Reset)
Your computer has no power at all or cannot boot properly. In some situations this can be caused by an external device or an electrical problem. This can usually be solved by removing all external devices and resetting the power supply.
Instructions for laptops:
1. Disconnect all external devices you have.
2. Unplug the power adapter from the laptop.
3. Remove the battery pack from the laptop.
4. Press the power button and hold it for at least 15 seconds.
5. Reconnect the power adapter.
Do not yet reconnect the external devices, they should stay disconnected. Do not yet reseat the battery pack.
6. Switch your laptop on and test if it boots normally and watch if the power LED lights up.
7. If the power LED still does not lights up, continue with the next steps.
8. Disconnect the power adapter from the laptop.
9. Press the power button and hold it for at least 15 seconds.
10. Reseat the battery pack. Do not reconnect the power adapter.
11. Switch your laptop on and test if it boots normally.
Solution 2: Unplug and reconnect System Hard Drive 1. Unplug the power adapter from the laptop.
2. Remove the battery pack from the laptop.
3. Unplug and reconnect System Hard Drive. This is normally accessible by removing a panel at the bottom of the laptop or removing the back enclosure (see User Manual).
4. Reseat the battery.
5. Switch your notebook on and test if it boots normally
Hi, do you have a floppy disk, cd or usb stick inserted in your computer? Try removing such items and reboot as it may be trying to read these before the hard drive. Check the boot order, when you first turn on your computer, access the BIOS menu (may need to push Delete, or one of the function keys eg F2, F8, F12 etc). Check the boot order to ensure the correct hard drive it listed. Try moving the hard drive to the first option and reboot. If removing any cd, usb stick etc doesn't help, try removing the hard drive and see if you can access it from another computer. If you can't access it, your operating system nay be corrupt and you may need to reformat.
First of all, all external hard drivers are actually hard drive themselves, they're only outside your computer. you can still retrieve your files using the conventional way by removing the hard drive and connecting it to your computer. If your not comfortable doing this then have someone open the computer and the external hard drive for you. Usually if you'll drain the flea power, this is done by removing the adapter from the wall outlet while the device is on, will somehow correct the problem. If not then the power supply regulator is damaged and you will need to replace it. You can still use the hard drive that's inside you My Book Essential device only if you still want that hard drive to act as your back up then you will need a hard drive enclosure. you can buy this from any computer shop.
Open the Case...depending on the Make and Model of your computer this can either be an easy or diffiult task. If you've never opened your computer case, then I would consult your computer manufacturer on how to open it. On easy cases, there are a few screws at the back of the cover that connects it to the case and you'll need to remove those and then the side panels either slide of lift out.
Once you have the case opened, you may want to ground yourself by touching a metal part on the case before touching the more sensitive areas of the computer components.
Look toward the front of the case and you should see the CD ROM drive enclosure and somewhere nearby is the harddrive. It's a metal box about 3" by 5" and should be supported by guide rails on each side.
In the back of the hard drive, you'll see two cables: a power cable and the cable that attaches to the motherboard.
First detach the cable that goes to the motherboard.
Then grab the power cable by the white connector that's plugged into the hard drive. You may need to squeeze both sides of the connector to pull it out of the hard drive.
Once you have all the cables detached, you may need to take the screws out that connects the hard drive to the rails.
Once those are removed the hard drive should slide out easily. I'll include photos of an IDE hard drive, so you can tell what a typical hard drive looks like. Remember it may differ a little from the one that I've posted.
Not so trivial for a laptop computer -- you need to purchase an identical keyboard from the manufacturer of the computer, and you need to be very careful when disconnecting and removing the old keyboard. This latter job is best "farmed-out" to a qualified technician, to get it done correctly and safely and without damaging the laptop.
Assuming this is a desktop computer, open the case and check that the cables are plugged into the hard disk and the motherboard fully, they can sometimes come loose. If this is a laptop you could try removing and then putting the disk back in, but these are sometimes more delicate connectors, make sure you don't snap anything!