I have the same problem with mine as was described by 2 other owners of this camera. The image stabilizer not working message comes on, not allowing me to use the camera. Also, before that happened, the left side of the pictures I took all came out blurry. I don't think I dropped it, but maybe so. What does the manufacturer warranty cover, how long is it good for, and how do I go about using it to fix or replace my camera (sorry, have never had to go through this process before).?
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See this link. The symptoms you describe indicate a problem with the image sensor (CCD). If the menu icons look good, and you can view older images OK, this is probably your problem. Canon will repair this at no cost regardless of warranty status if they determine this is the issue. Contact them for your options.
The symptom you describe is caused by a stuck shutter inside your lens. When the shutter is stuck closed no light can reach the image sensor and the result is a black image on the screen and on photos.
You can try GENTLY tapping the camera on a hard surface to free the stuck shutter, but be extremely cautious because this can easily further damage the camera. If that does not work you will have to get the unit serviced or replace it. Check with Nikon for recalls or service bulletins. You can find good repair services online as well.
Advance Camera Repair
What you describe is the symptom of a stuck shutter. The shutter is inside the lens and must close in order for the image sensor to properly record the image. Yours is stuck open, and that is why you see the lines across your images.
When a stuck shutter results from an impact it usually requires full disassembly and manual re-setting of the delicate shutter blades. This problem would require professional repair.
Unfortunately damage from an impact is not covered by your factory warranty. You can find good repair services on the internet who can service your camera.
Advance Camera Repair
i have no solution but my nikon 5700 has done exactly the same fault about the 14th october 2006. camera is 3 months out of warranty. presently at camera clinic for investigation? nikon has placed a message on their web site alerting owners to a possible problem with the ccd. if it is the ccd then they are replacing them free. if is not then i will have to pay. will keep you all informed please do the same.
p.s have trolled other forum sites but have been unable to find any other mention of this. anybody else got this problem
Replace the CCD. According to consumer reports, some manufacturers are extending their cameras' warranties because of the frequency of this failure. Check out this information describing consumer reports' information on the failure of the CCD.