The flap where the ice comes out of is loose. after taking the front panel off have discovered that there is a part of the plastic housing that is broken off. So the flap can not be secured. I have checked with Whirlpool and a local parts company and an appliance repairman. They all said the part is not avaialalbe and I would have to order the entire freezer door. The repairman said to try a place where old refrigerators go to see if it can be taken off one. Is this a common problem. what can i do?? Please help!! It is a ED5JHGXRT00 not a ED5VH....
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Re: housing dispenser broken at ice flap
Yes this is a common problem. However, you don't have to replace the whole door. They were wrong. Whirlpool makes a fix kit for this. You can get it at http://www3.sears.com/. The part # is 8201649 and cost is $42.99. The description will say door chute. It is a door mechanism assembly. It is fairly easy to install and comes with instructions. Hope this helps.
I had the same problem and fixed it with a piece of a picture hanger, super glue, and J-B Weld. Dispenser works perfectly this morning! I don't know how long this fix will last, but if it saves me buying a new freezer door, I will continue to patch the hinge this way.
Here are the steps I used to affix the patch: 1. Cut a small sawtooth hanger (the kind you affix to the back of a picture frame) so that just one "tooth" is left on the end. 2. Lightly scuff the piece of hanger and the plastic nub of the broken hinge. 3. Superglue the hanger piece onto the nub. 4. Apply J-B Weld all around the hanger/nub location. 5. Let the J-B Weld cure overnight before putting the dispenser back together.
Hooked everything back up this morning, and voila! We have have ice and water again! :)
(The jar in picture is because I took this opportunity to bleach the handles.)
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I tried to reply on my question, when you asked, I don't think it worked. First of all it sounds like you have a bad control board, or you may have a loose connection. On back of the fridge is your main control board, I think its the first wire at the top to the right, if that wire is disconnected the door will open and close. When I was running some test, I took this wire off and it began to do this. As for taking the display off, simple, took a while to find this out but all you do is take the one screw out, grab the ice shoot and just give it a firm tug, it should pop right out. you have the hose attached and theirs a wire connected so be careful, but that all it takes.
you will have to take the dispenser housing out of the freezer door. The black ring or white square ring around the ice and water dispenser comes off. It justs snaps on remove that and you will see the wires and screws to take loose. Once you remove it take the model # and your local supply house will have the part and the directions to reinstall the flap will be inside wish you luck.
The part number you need is WR62X10055 . This is the sokenoid and plunger which operates the flap . They tend to rust badly , keeping the flap from opening/closing . With a small screwdriver , pry the control panel ( from the bottom only ) outwards . This panel is the push buttons for crush , cube , water . Once removed , there are 4 screws , one on each corner of the white housing . Unplug the 3 plugs on the control panel first . Remove the 4 screws and slide out the housing . The solenoid and plunger are at the top right , held on by 3 screws . Replace solenoid AND plunger , and reassemble in reverse . Also , remove the top freezer door hinge cover to access the plug which should be unplugged first . After reassembling dispensor , dont forget to plug the plug back in .
The flap is probably not closing properly. Dispense some ice, then open the freezer door and look to see if the flap is still slightly open. If so, you will have to take the front cover off of the control panel and clean the muck off of the flap mechanism and also clean the solenoid. I have to do this about 2X year. Not a big job, but be careful.
This was easy to solve after reading some posts which mention "a plastic flap" which is opened or partially closed by the metal rod running under the ice cube tray.
There is indeed a flap which is inside the front of the removable ice holder/dispenser. The flap should be able to open fully so ice can fall out. In mine it could only move 1/2 inch because the flap was laying on the wrong side of a small peg which guides it.
I was unable to free the flap to open completely by pressing on it, so I had to unscrewed six screws to take off the front plastic facing and the on the front plastic housing. Pushing on the metal rod immediately put the flap back into it's correct position. I then replaced the plastic front.
I can now have either whole cubes or crushed. Boy was that easy to fix!
A repairman recommended replacing the electronics ! !
I assume this misalignment might be caused by too much pressure when the ice cubes freeze solid or something? If it happens again, I know it's easy to fix.