Question about RCA RTD170 System

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The player wont open tray.

The player wont open the tray, it says "THE PLAYER IS LOCKED", but when I check it in the parental control , it is unlocked. How do I open dvd tray? thanks in advance. Glen

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Re: The player wont open tray.

Take and hold down the stop button on the remote, and the tray will open.Just hold it?


Posted on Feb 07, 2008

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If press eject button,it's showing LOCKED.what can i do?

You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.

Jan 21, 2015 | home Home Theater Systems

1 Answer

I have a Philips HTS 3371 DVD home theatre and can not play many DVD's as it give wrong region error. Can you please provide the unlock code and how/where to enter it to get it fixed?

Hi -

Please follow the instructions below for unlocking your Philips HTS 3371

Please note: Unlocking a DVD player may invalidate the warranty. Unlock sequences may not work with some firmware updates and some DVD players have been damaged through failed attempts to unlock them. Unlocking your DVD player is done at your own risk.

1. Switch the DVD player ON
2. OPEN the disc tray
3. Key 9 9 9 9 0 using the Philips remote control supplied with the player
4. Press PLAY. The disc tray will close.
5. Switch the player OFF then switch ON again.
6. To test, play a disc from a region which was previously locked.

If it does not work the first time, switch the player off and back on, then try again.

This is a verified unlock method, but I was unable to confirm whether it works for players sold locked to Region 1 (North America). If you have a Region 1 player and the method above does not work, you will not be able to unlock your player.


Mar 26, 2011 | Philips HTS3371D Theater System

1 Answer

Hi my lg ht303su dvd player wont eject its saying locked.

select rating on lock menu then press play input password when asked if you forgot password use 210499 and press enter enter it again and press enter to verify password you can select rating of lock 1 to 8 . one is the most restricting option.. if you select unlock the dvd has no parental control on.

Aug 19, 2010 | LG HT303SU Theater System

2 Answers

My dvd player is locked

If you are unable to get the tray of the dvd player open either the player will have a hole in front for you to stick a (I use a straightened out paper clip) into and press in towards the dvd player. It will manually open the drive so you can retrieve your dvd or there will be enough of a lip on the tray door you can grab it and pull it open manually. Then I would try unplugging the player and waiting a few minutes and plugging it back in and you might get lucky and it may never happen again. Good luck . Hope it works.

Jun 17, 2009 | JVC TH-M303 System

1 Answer

Dvd player is locked

If there was a dvd in the tray and the cable guy moved the dvd player, there's a good chance the disk might have slid off the tray and is now blocking the tray from opening. Also if the machine was moved there is a good chance the tray/laser lock might be on. It is a switch or button located on the bottom of your dvd player. Check your manual for exact placement. It is built in for shipping purposes so they don't get broken from rough handling. Hope this helped!

Jan 12, 2009 | JVC THC6 Home Theater System 5-Disc...

2 Answers

Tray locked

Dear friends,
I have solve the problem.power off the player and press and hold STOP+OPEN,CLOSE button.and than power on the player than display shows unlocked.the problem solved.and enjoy

Dec 30, 2008 | JVC THS55 System

3 Answers

Locked dvd tray.

with the unit off press and hold the stop button and the eject button.

Jul 08, 2008 | JVC TH-S11 Theater System

2 Answers

Rca rtd170 "player is locked"

no thanks to the solutions listed-i have figured it out! you use the remote that it came with and press and hold the stop button on the remote and the dvd player at the same time and it will open....waalaa.....i'm a friggin' magician man...hahahahhahahaa

Oct 12, 2007 | RCA RTD170 System

1 Answer

DVD Player

if you hold the power button for more than 8 seconds it will lock the whole system. unplug it and see if that fixes it, if not press and hold the power button on the remote.

May 25, 2007 | RCA RTD300 System

2 Answers

Won't eject disc

had the same prob with a sony dav dz it kept saying locked but after hours and hours of pressing random combinations it came off im sure it was unplug plugback in then hold power and open tray and tap stop or a combination of those buttons.i woud try it again on mine to make sure but i do not want to lock it again.

Mar 03, 2007 | RCA RTD170 System

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