My Axim went dead on me with no warning. then I noticed the battery cover had gone missing. When I plug it into the charger the green light comes on on top, but it still has a black screen and will not respond. As soon as I take it out of the cradle charger, the green light goes off and it is dead.
Do I need the battery cover for it to operate? Or is it just a coincidence?
Any suggestions would be appreciated. of course my one year warranty just ended!
Just battled the same issue of the back door being missing and the Axim X51v not turning on and/or waking up from sleep mode. After reading the above posts, I wedged a couple of pieces of a paper clip onto the above mention switch (right side of left rectangle - backside bottom) and "poof" it's alive.
IT'S ALIVE I TELL YOU! Thanks for the above posts.
I have the same problem and I got a perfect temp fix for you all. I took a pen cap and looked for a bigger pocket clip and I cut a tip off and I then placed it in on the switch and make sure the piece you cut is small about 2-3mm. Once in place you slide the lock over and the switch will be held down until you get a new cover or in my case until my brother can find it in his moving boxes.
Yes, its all true. Reading on different forum gives you two pretty good solutions to the problem. The first one (wich I dont really like) is to put a couple of layer of scotch tape on the leg that activates the battery latch switch. The second feels more permanent and it involves putting nail polish in several layers on the leg. That way it wont glitch on you.
Hi, I am looking for a battery related problem solution on my own Axim X51v, but it is different than yours. One thing I wanted to share with you is that I know if the battery cover lock button is not in the locked position (slid to the right) it activates the "battery door switch". I have occasionally received error messages on the Axim when I turn the screen on and it has missed sounding an alarm. it will say "the battery door switch was open, so the system was put into "sleep mode" to preserve data from being lost" or something like that. So I believe that the position of the latch is crucial. In my case, I think the switch gets dirty. When I get the warning, I slide the switch back and forth a few times and then it stops bugging me for sometimes several months.
So, if you do not have the cover on, then your latch is probably open, and the door switch will be sensed as open. I am not sure what Sleep Mode really does, but I'll bet it will make the Axim appear dead. At the very least, try sliding that latch back to the right. However, I would replace the door, because only friction actually holds the battery in place unless the door is on. It could fall out when you least expect it. Then I think you would lose any unsaved data, and if your internal backup battery was not up to the task, you could lose everything. I hope this info helps you out.
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To everyone that's having problems with not booting up or the back plate battery cover warning messages on your Dell PDA, I think I've found the answer, I have 2 Dell's PDA's, 1 a X51v & the other a X50v, I was having problems with both of them (1 had battery cover warning messages & the other had a screen freezing) so I stripped the 2 of them down when I had both rear shells together I noticed that the small piece of sponge that Dell fit to the latching mechanism one was on the far right of the latching plate on one & the other was in the middle of the plate, I looked to see which shell belong to which PDA & the one I was having problem with battery cover warning messages the sponge far right, so I swapped the back shells around & booted it up BINGO!!!!! problem solved, I'm fairly sure the SPONGE SHOULD BE IN THE MIDDLE OF THE LATCH PLATE, if I'm right Dell engineers & executives should be shoot, such a simple fix why didn't they let owners know about this. This has got to be easier than trying to bridge the switch contacts or rip the switch off the board, give it a go guys, Please let me know if it works on your PDA. I will upload some photo should any of you guys need.
There is a sensor on the latch that detects when it has opened. Over time, the sensor wears down. You can put a dab of glue on it (so that the button presses down even further) or fold a tiny piece of paper onto it. You can find the sensor right above where the latch is, after you've opened the back cover.
I had exactly this problem before. It seems that the extruding bits under the cover were a bit worn so that they failed to consistently activate the sensors below. I cut two pieces of sticker and stuck to the moving parts below and the problem has gone (for now).
--This is a suggestion. I can not be certain given I have not worked on this device. --
Sounds like the backup battery is dead and needs to be replaced.
Researched The battery, and it is a standard flat-cell available at Radio Shack.
Taking the device apart will void the warranty.
The device is assembled in a standard click-tab and possibly some small hidden screws.
A plastic screw-driver or non-marring wedge tool is best.
Simple work your way around its edges until a gap forms and gently feel towards a portion that will not separate. Get a tool in there and gently pry away from the device to disengage the clips, rinse and repeat.
Upon removing all the tabs, remove the back panel slowly to assure that there are no wires connected to the panel itself, you should see the battery.
My Axim X30 would not turn on using battery power but would turn on when connected through charger adapter.
1. Connect AC adapter directly to the charger adapter and then to the Axim X30 and to the electrical outlet.
2. Charge battery until power button is solid green.
3. Press the power button to power on.
4. Remove cable from cable connector leaving the cable connector connected to the Axim X30. The Axim X30 will remain powered on.
5. Turn the Axim X30 off.
6. Turned the Axim X30 on using battery power.
7. Remove cable connector from Axim X30.
Assuming the battery is not dead, try taking the battery out for a few seconds to be sure the PDA is turned all the way off. Put the battery back in and close the back. Use the stylus to hold the reset button in (on the back) while you press and hold the power button. If the battery is dead do this while it is connected to the charger. It should diplay a message telling you to press the mail button (to the left of the cursor control button) to the reset to factory defaults. Caution this will erase everything in the built in memory including any programs you installed after you recieved it.
From what I have been told is to never download any emails onto the PDA. By doing this it always totally rinses out your battery. If you are doing this then you should get rid of that feature, otherwise contact Dell for a replacement if its possible.
Here are some photo's of the before & after showing where the sponge will be when your Dell PDA is faulty (not booting up or battery latch warning messages & where it needs to be repositioned to, the photo's should be self explanatory, I used some double sided tape to refix the sponge but super glue might work but don't blame me if it runs into the latch mechanize & gluing it up for ever, this does really work & better than messing about with the PCB. I have posted more details on this forum just search for the title ""Why do I get a battery latch open warning Axim x51v"
I have the same problem. I've found that the Innopocket magnum case will hold the cover in place and pretty much stop it doing this. Unfortunately, the case won't fit if you have an extended battery.
I've tried taping down the cover with some success, but the hard case worked better.