Question about Dell Axim X51v Pocket PC

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Dead - no response

My Axim went dead on me with no warning. then I noticed the battery cover had gone missing. When I plug it into the charger the green light comes on on top, but it still has a black screen and will not respond. As soon as I take it out of the cradle charger, the green light goes off and it is dead.
Do I need the battery cover for it to operate? Or is it just a coincidence?
Any suggestions would be appreciated. of course my one year warranty just ended!

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  • mjknagy2 Oct 27, 2007

    Thank you Zoandar,

    I so appreciate you going out of your way to help me!

    You are right, the Axim needs the battery cover to operate.

    Of course, after 45 minutes on hold with Dell, I was told they do not sell replacement battery covers - so, my Axim is unuseable?? Typical Dell service in my experience. And I also believe the battery cover on the Axim is designed poorly since the essential battery cover can easily be lost since the lock latch is very easy to bump open.

    Replacement batteries and covers can be found at

    Thanks again


  • Drupinski Feb 26, 2008

    My Axim will not turn on because I have misplaced the battery latch

  • princesinva Apr 01, 2008

    We are having the same problem.....lost the cover and now it doesn't work. Could someone elaborate on the use of scotch tape or fingernail polish. We don't quite get it.



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Just battled the same issue of the back door being missing and the Axim X51v not turning on and/or waking up from sleep mode. After reading the above posts, I wedged a couple of pieces of a paper clip onto the above mention switch (right side of left rectangle - backside bottom) and "poof" it's alive.
IT'S ALIVE I TELL YOU! Thanks for the above posts.


Posted on Nov 14, 2008

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I have the same problem and I got a perfect temp fix for you all. I took a pen cap and looked for a bigger pocket clip and I cut a tip off and I then placed it in on the switch and make sure the piece you cut is small about 2-3mm. Once in place you slide the lock over and the switch will be held down until you get a new cover or in my case until my brother can find it in his moving boxes.

Posted on Sep 21, 2008


Yes, its all true. Reading on different forum gives you two pretty good solutions to the problem. The first one (wich I dont really like) is to put a couple of layer of scotch tape on the leg that activates the battery latch switch. The second feels more permanent and it involves putting nail polish in several layers on the leg. That way it wont glitch on you.

Posted on Mar 08, 2008

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Hi, I am looking for a battery related problem solution on my own Axim X51v, but it is different than yours. One thing I wanted to share with you is that I know if the battery cover lock button is not in the locked position (slid to the right) it activates the "battery door switch". I have occasionally received error messages on the Axim when I turn the screen on and it has missed sounding an alarm. it will say "the battery door switch was open, so the system was put into "sleep mode" to preserve data from being lost" or something like that. So I believe that the position of the latch is crucial. In my case, I think the switch gets dirty. When I get the warning, I slide the switch back and forth a few times and then it stops bugging me for sometimes several months.

So, if you do not have the cover on, then your latch is probably open, and the door switch will be sensed as open. I am not sure what Sleep Mode really does, but I'll bet it will make the Axim appear dead. At the very least, try sliding that latch back to the right. However, I would replace the door, because only friction actually holds the battery in place unless the door is on. It could fall out when you least expect it. Then I think you would lose any unsaved data, and if your internal backup battery was not up to the task, you could lose everything. I hope this info helps you out.

I'll go post my own problem now.

Posted on Oct 27, 2007

  • Asper G. Illus Oct 27, 2007

    Hi again. I may have the solution in better detail. I was just reading on another forum devoted to Axims where a member said "the battery cover needs to be installed to press on the battery door switch". So I thought maybe I was wrong about the latch activating the switch. Maybe it is the little latching legs on the cover itself that activate the switch.

    I decided to get brave and closely examine my own Axim, and I can now tell you that if you look very closely inside the LEFT pocket that latches the cover (to the left of the sliding latch button) you will see there is a tiny rectangular raised spot in the bottom of that pocket, at its right end. You will not see that in the right pocket. The bottom of the left pocket will move up and down slightly, as does that raised bump upon it. I believe the actual battery cover switch is UNDER that left pocket. To prove it, I tried to turn on my X51 with the cover removed, and it won't come on. Then (requires a bit of acrobat here) I carefully pressed upward against the apparent switch activator with the tip of a letter opener, while holding the Axim so I could see the screen, and pressed the power button. It instantly came on. I release the letter opener, and it instantly went black again.

    You need the cover installed to run the Axim.



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