Question about KitchenAid KSRS25IL Side by Side Refrigerator

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Kitchen Aide Side by SIde

I just spent $250.00 on a new pc board and my Refridgerator Still won't freeze. The repair man said it was burned out but it seems to be doing the same thing NOT FREEZING?

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  • helpfreeze Oct 25, 2007

    Totally, Frustrating!!  The refrigerator guy won't even call me back already cashed check $250.00!  I do not have time to go to small claims and that you know!  I just need to know should I just invest in a new refrigerator?  I have wasted more money in spoiled meats & groceries tan the stupid part.  It seems like when I turn the ting off for awhile (1hour) itresets itself and works for a good 2 hours.  PLEASE HELP!!! I am about to can the whole thing....

  • helpfreeze Oct 26, 2007

    Thank you for all the advice... Well, update I left a message yesterday saying if I didn't hear back in regards to the pc board that I just spent 250.00 on that I would report it.  Well, sure enough the repair man showed up this time with his generator.  He blew air in the hoses and unpluged my refrigerator for about 15 min., the settings are in the middle.  So, this am ice-cream is milky and ice-is frozen, refrigetor room temp.??? Any new suggestions?  Have I run out of options?  Do I need to buy a new refrigerator this weekend (not Kitchen Aid)?

    Thank you!

  • helpfreeze Oct 26, 2007

    One last thing, in regards to my $250.00 pc board for the refrigerator making things worse it seems, the repair man said the compressor is running very warm whatever that is supposed to mean?  I don't know anymore now i am curious if he is just trinying to make money off me.  Maybe I never needed a pc board to begin with?



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THe repairman is still responsible for the repair, He didnt fix your refrigertor ans you need to get him to repair it or return you money. Here is a site that may help you find any parts and thing for you to check.


This site got some pics might give you some ideas

Post if u need some more help go thu the check list and post more ifo

Posted on Oct 25, 2007

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  • Mike Johnson
    Mike Johnson Oct 25, 2007

    Things to check

    Check freezer...

    for Frost build up and if Fan is blowing,

    Check condenser...

    To make sure clean, and the fan is blowing by compressor & IF it is running

    Check Recirclating Vents in refrigerator... to make sure theres no blockage,

    CONTROLS ...should be in the middle setting,

  • Mike Johnson
    Mike Johnson Oct 27, 2007

    TO ur question is he trying to make money off me? YES ..They all are...BUT.. IT don't sound like he ever found the problem to start with... IF the compressor is running and ur freezer fan is blowing and the fan by the compressor is blowing... the refrigerator HAS to cool and work ....u have not stated anything was wrong from the check list i posted  there fore I assume everything I posted was checked and ok... the only thing left would be LOW refrigerant.. which would make it a worm bed...

    One way to check to make sure is take off freezer back panel and look at the frost pattern, on evapurator should be light layer of frost, on all the tubes of evaperator, lack of frost some of the tube or tubes indicate low refrigerant ..if low get a new frig.

    PS... stay away from GE when replacing appliances

  • Mike Johnson
    Mike Johnson Oct 27, 2007

    THis is a sample of what to look for... only last few tubes at bottom have frost pattern.. this is a frig with very little refrigerant in it... a leak in the system



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