Question about Brother HL-2040 Laser Printer

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Blank pages after installing new drum

Drum light on, so I replaced drum, reused the existing toner cartridge.  Then got a blinking toner light, so I replaced the toner cartridge too.  All lights are OK, but I now only get blank pages.

Any suggestions?

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Re: Blank pages after installing new drum

When replacing the toner did you remove the plastic film sealing the toner? if the drums receives no toner you will get blank pages. please check

hope this helps
good luck

Posted on Jan 07, 2008

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Printing blank page even in test mode. hplaserjet 1200

Checking the toner cartridge
Image formation defects are many times the result of problems in the toner cartridge. If there is any doubt, always replace the toner cartridge before troubleshooting image defects.
Use the following checklist to make sure that the toner cartridge is still operable.
" Make sure that the toner cartridge is seated properly.
" Inspect the toner cartridge for toner level.
" Check the expiration date stamped on the toner cartridge box.
" Check the toner cartridge to see if it has been disassembled or refilled.
" Inspect the toner cartridge to see if toner is leaking through worn seals.
" Check the surface of the photosensitive drum in the cartridge to see if it has been damaged or scratched. Touching the drum contaminates the photosensitive surface and can cause spotting
and image defects.
" Blurred areas on printed pages indicate that the photosensitive drum in the cartridge has been overexposed to light. Because overexposure to light causes permanent damage to the photosensitive drum, the cartridge should be replaced.
Note A toner cartridge weighs approximately 863 grams (30.5 oz) when it is full, approximately 766 grams (27.0 oz) when it first fades, and approximately 742 grams (26.2 oz) when it is empty.

To redistribute toner in the cartridge

Before installing a new cartridge or when toner begins to run low, redistribute the toner by rotating the cartridge back and forth five or six times.

Jul 27, 2011 | HP LaserJet 1200 Printer

3 Answers

Black smudges down left side of page

How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
      • Do not use a scrubbing or wiping motion because this might damage the drum.
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

Dec 02, 2010 | Samsung ML 2010 Laser Printer

1 Answer

Drum light flashes

This means that you will need to replace the drum soon. Order a new drum and when the light becomes steady or the print quality becomes poor, replace the drum. The drum should last ~12,000 pages. The part number is DR350. You may be able to order this from your Office Supply store; otherwise try the Brother Mall site: .

The procedure is similar to replacing the toner but instead of putting a new thing of toner inside the drum, you remove the toner and put it in the new drum. Open the front cover and pull out the drum and toner assembly. Place on newspaper or other disposable material (toner may spill). Push down the blue lever to unlock the toner cartridge. Remove the cartridge from the drum. Unpack the new drum (keep it out of the light until ready to replace the drum). Push the toner cartridge into the new drum until it locks into place; the blue lever should lift automatically. Put the assembly back in the printer. Clean the printer as recommended in the manual while it is open; this includes cleaning the corona wire before replacing the drum assembly.

After replacing the drum, reset the drum counter: with the printer on and the drum light blinking, open the front cover and press and hold the GO button until all of the LEDs light up (about 4 seconds). Then release the GO button and close the cover. Check that the drum light is off. (The manual says you should do the reset first but I tend to avoid this in case of distractions.)

I hope this helps.

Cindy Wells

Oct 06, 2010 | Brother HL-2040 Laser Printer

1 Answer

Brother MFC 6800 Drum replaced, now prints blank page. Plastic sheet was spit out indicating correct install. Same toner cartridge will work if old drum re-inserted, but print quality is bad, as drum worn...

Here is a link to the user manual check page 187... and buy a new toner... sometimes the toner runs out and the unit does not alert you... if the toner does not fix the issue but the old drum still works... then your new drum is a dudd and needs to be changed...

Dec 16, 2009 | Printers & Copiers

1 Answer

The toner tray will not pull out from the machine

Replacing the Toner Cartridge
The MFC can print up to 6,000 pages using a high yield toner cartridge. When
the toner cartridge is running low, the LCD shows TONER LOW. The MFC is
supplied with a standard toner cartridge that must be replaced after
approximately 3,000 pages. Actual page count will vary depending on your
average document type (i.e., standard letter, detailed graphics).
Discard the used toner cartridge according to local regulations. If you are not
sure of them, your local Sanitation Department. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. When
discarding used toner cartridges, keep them separate from domestic garbage.
We recommend that you clean the MFC when you replace the toner cartridge.
1 Open the front cover and pull out the drum unit.
Place the drum unit on a drop cloth or large piece of disposable paper to avoid
spilling and scattering the toner.
2 Hold down the lock lever on the right and pull the toner cartridge out of the drum
unit assembly.
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe it off or wash it with cold water.
3 Unpack the new toner cartridge. Place the used toner cartridge into the
aluminum bag and discard it according to local regulations.
 Wait to unpack the toner cartridge until immediately before you install it in the
MFC. If a toner cartridge is left unpacked for a long period of time, the toner life
is shortened.
 You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which
is specially formulated to ensure top print quality. Using another brand of toner
cartridge may void your MFC’s warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party Toner, 3rd party Toner Cartridge or 3rd
party Drum unit.
4 Gently rock the toner cartidge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
5 Remove the protective cover.
6 Insert the new toner cartridge in the
drum unit until it clicks into place.
7 Clean the primary corona
wire inside the drum unit by
gently sliding the blue tab
from right to left several
times. Return the blue tab to
the Home position ( )
before reinstalling the drum
unit assembly.
Reinstall the drum unit and close the
front cover.
Replacing the Drum Unit
The MFC uses a drum unit to create print images on paper. If the LCD shows
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time
to purchase a new one.
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue
printing without having to replace the drum unit for a while. However, if there
is a noticeable deterioration in the output print quality (even before CHANGE
DRUM SOON appears), then the drum unit should be replaced. You should
clean the MFC when you replace the drum unit. (See page 21-18.)
When removing the drum unit, handle it carefully because it contains toner. If
toner scatters and your hands or clothes get dirty, immediately wipe or wash
with cold water.
Just after you have used the MFC, some
internal parts of the MFC are extremely
HOT! So please be careful.
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature,
humidity, type of paper and how much toner you use for the number of pages per print
job. The estimated drum life is up to 20,000 pages. The actual number of pages your
drum will print may be significantly less than these estimates. Because we have no
control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.

Oct 02, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Dell 3100cn printer leaves a blank strip

The following table should help

Contamination in the laser path - 1. Clean the laser path. (Remove the laser/scanner assembly and clean the lens.) 2. Replace the laser/scanner assembly

Defective fuser - Replace the fuser assembly.

Lack of toner or faulty toner cartridge - Redistribute the toner in the toner cartridge. If the problem continues, replace the toner cartridge.

Dirty Corona Wire - Clean the Corona Wire.

Defective Drum - Mostly applies to B&W printers. Clean the drum or replace the drum.

Sep 20, 2009 | Dell 3100cn Laser Printer

2 Answers

Sharp al1631 copier, copys are too Dim settings don't help ?

Check the toner supply, it may be running out of toner. Check the bottle or cartridge for correct install. Turn the machine on and let it warm up, Recheck the copy quality. If it is still light run a dozen blank copies, then a test copy if it is improving the toner is depleted and need to catch up, if it isn't there may be a problem with the toner add system.

Hope this is of some help.

Apr 27, 2009 | Sharp AL 1631 Copier

1 Answer

Red paper light blinking

To replace the drum, just pull out the toner cartridge from the front, the drum is the part DR-2025 that is connected to the cartridge. Push down the little purple lever and remove the cartridge from the drum.

Jan 26, 2009 | Brother HL-2040 Laser Printer

2 Answers

Dell 1720dn toner error

You have to reset the drum count on the printer after you replace the drum. Call dell tech support they will not charge you for help resetting the drum even if you are not in warrenty.

Nov 16, 2008 | Dell 1710n Laser Printer

1 Answer

Consistent, faded and streaking vertical lines across entire page, from top to bottom.

Toner issue getting to drum - use gen toner cart.

or Drum blade stuffed (lines are down page fro top to bottom- replace drum assy

Drum has been exposed to light faint or blank across copies repeated 4 times down page - replace drum assy

or upper fuser roller stuffed, down page, smudgy print -  replace fuser

LSU(laser) or boards rarely cause issues

Oct 25, 2007 | Samsung ML 2010 Laser Printer

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